The Port-O-Call Inn & Suites, near Departure Bay Ferry Terminal, offers a serene retreat with its garden and restaurant. Stay connected with WiFi in public areas, unwind on the terrace or enjoy amenities like smoke-free premises and microwaves upon request; guests rave about the helpful staff.
Nanaimo Regional General Hospital - 3 min drive - 2.3 km
Departure Bay Ferry Terminal - 3 min drive - 1.9 km
Vancouver Island University - 4 min drive - 2.6 km
Duke Point Ferry Terminal - 19 min drive - 20.0 km
Getting around
Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 2 min drive
Nanaimo, BC (YCD) - 15 min drive
Maple Bay, BC (YAQ-Maple Bay Seaplane Base) - 51 min drive
Ganges, BC (YGG-Ganges Harbour Seaplane Base) - 82 min drive
Sechelt, BC (YHS-Sunshine Coast Regional) - 178 min drive
Restaurants
Tim Hortons - 14 min walk
McDonald's - 11 min walk
Burger King - 12 min walk
Pizza Hut - 12 min walk
Chick To Sea Express - 6 min walk
About this property
The Port-O-Call Inn & Suites
The Port-O-Call Inn & Suites puts you just a 5-minute drive from Departure Bay Ferry Terminal. Other features include a terrace and a garden. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
42 rooms
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 19
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
The front desk is open Sunday - Wednesday (9:00 AM - 9:00 PM) and Thursday - Saturday (9:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
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Children
No cribs (infant beds)
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Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Onsite parking includes off-street options
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Restaurant
Facilities
Garden
Terrace
Accessibility
Well-lit path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Towels
Food and drink
Mini-fridge
Microwave
More
Housekeeping (on request)
Special features
Dining
Momji 310 - Onsite family restaurant.
Fees & policies
Refundable deposits
Deposit: CAD 100 per accommodation, per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 20 per accommodation, per night
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Port-O-Call Inn Nanaimo
Port-O-Call Inn
Port-O-Call Nanaimo
The O Call & Suites Nanaimo
The Port-O-Call Inn & Suites Motel
The Port-O-Call Inn & Suites Nanaimo
The Port-O-Call Inn & Suites Motel Nanaimo
Frequently asked questions
Does The Port-O-Call Inn & Suites offer free cancellation for a full refund?
Yes, The Port-O-Call Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Port-O-Call Inn & Suites?
Yes, pets are welcome. There's a charge of CAD 20 per accommodation, per night. Service animals are exempt from fees.
What are the check-in and check-out times at The Port-O-Call Inn & Suites?
Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an onsite casino at The Port-O-Call Inn & Suites?
No, this motel doesn't have a casino, but Casino Nanaimo (3-min drive) is nearby.
What is there to do at The Port-O-Call Inn & Suites and nearby?
The Port-O-Call Inn & Suites has a garden.
Are there restaurants at or near The Port-O-Call Inn & Suites?
Yes, there's an onsite restaurant, Momji 310.
What's the area around The Port-O-Call Inn & Suites like?
The Port-O-Call Inn & Suites is located a short 12-minute walk from Maffeo Sutton Park.
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Reviews
The Port-O-Call Inn & Suites Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.0
Location
7.8
Staff & service
6.8
Eco-friendliness
7.0
Property conditions & facilities
Popular mentions
Room
Service staff
Bed
Air conditioning
Ferry
Location
Value
Bathroom
Amenities
Refrigerator
Reviews
8/10 Very good
Sep 1, 2025
Always friendly staff. It is a good stay for the price.
Louis
Louis, 3-night trip
4/10 Fair
Sep 14, 2025
Seedy Town
The price was reasonable, the motel is pretty aged, no air-conditioning. The room next to us had a prostitute staying with 2 or more men coming and going. Just a seedy area.
Daniel
Daniel, 1-night trip
8/10 Very good
Sep 10, 2025
Okay for a night before catching the ferry
Staff were friendly and let me greet their dog. Our room -2 bedroom- was clean and comfortable.
Be aware that there is an additional $38 fee for taxes and services that is added when you arrive. Hotels.com says all fees included but they’re not. Also, if you plan on cooking, the efficiency kitchen doesn’t have any pots or pans.
Rebecca
Rebecca, 1-night trip
10/10 Exceptional
Jun 22, 2025
The staff was very nice and helpful.
Claudia
Claudia, 1-night trip
10/10 Exceptional
May 25, 2025
Hotel staff are great.
Sasha
Sasha, 1-night trip
8/10 Very good
Jun 5, 2025
Front desk staff was absolutely outstanding way to go girls!!!!
dave
dave, 1-night trip
6/10 Good
Jun 17, 2025
Good location for early morning ferry, but
Louis
Louis, 1-night trip
2/10 Poor
Aug 8, 2025
Terrible place. Avoid staying at this place.
This place stinks, very rude front desk (Omar). We left the property with in an hour due to its inhabitable condition. We booked 2 rooms for 3 nights but ended up not even staying for the day. They still charged 1 night for 2 rooms. I understand they might have strict cancellation policy but the place have to be habitable. I have small kids with asthma and this place is dangerous.
Pruthvi
Pruthvi, 3-night trip
6/10 Good
Aug 8, 2025
It had beds and we did sleep
We were greeted by a welcoming daddy long legs on the wall. The room was reasonably clean unless you looked under the beds. The burn marks on the table gave it a rustic feel. The stick in the open sliding window gave a faint sence of security. The premium HVAC system included a fan on the desk and an AC unit on the floor with a hose out the window. We had the VIP suite on the second floor closest to the road for maximum noise. The courtyard has a large non-functioning fountain.
Mark
Mark, 1-night trip
8/10 Very good
Jun 8, 2025
New owner, hopefully renovations coming for the garden court, otherwise nostalgic in a 70's mexico way.
Susan SCC
Susan SCC, 1-night trip
10/10 Exceptional
Jun 16, 2025
Had a little trouble with the check in getting the correct room, and the key to work with the room, but the staff was incredibly responsive and helpful in fixing the issue! They were great! That is not a complaint at all…quite the opposite, they were great!!
Darryl
Darryl, 1-night trip
2/10 Poor
Jun 9, 2025
Poorly Renovated’70s Motel
Just don’t stay there
Ken
Ken, 1-night trip
2/10 Poor
Aug 6, 2025
Very run down. Mattress and pillows lumpy. Worst of all bottom sheet on bare, old mattress. No mattress pad. The sheet was too small and we had to get up multiple times to try to fit it back on. Curtains too long on floor but let light in insides. Lots of road noise. Bare bulbs in bathroom light. Outside cement dirty.
Rita
Rita, 1-night trip
4/10 Fair
Jun 13, 2025
I stayed there 2 nights. There was no room service and I came back to dirty towels, unmade beds and trash bins still full after a day of travel. There was also an issue with the pet deposit.
The front desk staff were nice.
Amber
Amber, 2-night trip
2/10 Poor
Jun 11, 2025
This was legitimately the most disgusting place I have ever stayed. Everything was dirty, the toilet was taped together, and the bedding had tons are hard crusty spots.
Kristen
Kristen, 1-night trip
8/10 Very good
May 1, 2025
Stayed for one night. The room was clean with coffee machine and mini fridge. Pretty quiet overall. Easy check in. Would stay again
Crystal
Crystal, 1-night trip
6/10 Good
Jun 8, 2025
There was no garbage or recycling disposal in the room. Also no coffee available. The location is convenient and the price is reasonable.
Stephen
Stephen, 1-night trip
10/10 Exceptional
Apr 28, 2025
Easy access, clean set up.
Phil
Phil, 1-night trip
2/10 Poor
Jun 22, 2025
I didn’t stay. Room was incomplete from upgrades
Dave
Dave, 1-night trip
8/10 Very good
May 16, 2025
What wasn't to like?
Beautiful view.
Fielding
Fielding, 1-night trip
6/10 Good
May 29, 2025
not really clean
Abdulzhiger
Abdulzhiger, 1-night trip
6/10 Good
May 29, 2025
Not enough towels, door would not close very well.