The main reason to stay here is Don Gabriel, the general manager who has all the experience and ‘don de gente’ to make guests feel appreciated and well taken care of.
It was not clear when I booked that parking was not on the premises. Fortunately it was just across the street; however dropping off the luggage before check in time was stressful. It is a one way street, with no place to park. Even though I communicated well in advance with the receptionist through whatsapp by the appointed time she was out of range.
For this to hotel to earn five stars, it needs a bit more: a). facial towels and floormats (the bathroom has undergone a major remodeling and it is quite modern, lighting a plus).
b). The rest of the furnishings is a mishmash of odds and ends that bring the visuals down to a thud. c). The overhead lights have seen better days, and two extra heavy and clunky wrought iron chairs with a round table with a stone top, add a lot of clutter and serve no function. d). How about safe deposit boxes inside the rooms? Or at least a main one at reception where one can leave valuables.
That being said the bed was plush, comfortable and I slept like a baby. No need to turn the heater on.
The breakfast for The Day of the Dead was a homerun with the most beautiful and delicious Pan de Muertos que ví en todo este viaje. They were shaped like dolls. Y las corundas, excepcionales..
Just a block away from the main plaza, it is surprisingly quiet.