First, important to say I raised the points below with staff when leaving; the person at reception was apologetic and said she’d pass the points on - so that’s a good start.
Two points that niggled:
1. The music, especially at breakfast time, was too loud - I don’t imagine many people need or want loud Led Zeppelin first thing in the morning.
2. More annoyingly, there’s a barman there who was just plain rude: he didn’t greet or even acknowledge me at the bar, and barely communicated throughout; worse, he had what appeared to be friends join him, hanging around at the bar and even playing their own music - the barman was far more animated then, and the crowd at the bar didn’t make me want to order anything else. He certainly put me off using the bar the subsequent evenings.
That aside: great location; very comfortable hotel.