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Hotel Cayena Caracas

4.5 star property
Luxury hotel with outdoor pool, near Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos

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Photo gallery for Hotel Cayena Caracas

Enjoy a communal dining experience with elegant tables, comfortable chairs, and beautiful artwork.
Enjoy a comfortable stay with a neatly made bed, breakfast buffet, and elegant touches.
Relax on the rooftop terrace with a panoramic view of the mountains, surrounded by lounge chairs and a small table.
Relax in this inviting space with a comfortable seating area, coffee table, and bookshelf.
Classic lobby with a central table, artwork, and a striking light fixture.
Experience the essence of Caracas at Hotel Cayena Caracas, where luxury meets relaxation. Unwind by the outdoor pool with sun loungers and umbrellas or indulge in a sports massage at the spa. Savor Italian cuisine at Sereno restaurant, enjoy high-speed WiFi, and explore nearby Altamira Square.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 24-hour business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Presidential Cayena Suite

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Presidential Cayena Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
  • 87 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Premium Room

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige King

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Prestige King

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 43 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Castellana Suite

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Castellana Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ávila Suite

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Ávila Suite

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 55 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

Similar properties

Stunning entrance with a grand wooden door, glass panels, and elegant chandeliers.

JW Marriott Hotel Caracas

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
8.6 out of 10, Excellent, 48 reviews
The price is P6,988
P8,106 total
includes taxes & fees
Aug 1 - Aug 2
JW Marriott Hotel Caracas
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About the neighborhood

Map
Av. José Angel lamas y El Bosque, Av. Principal de La Castellana, Caracas, Miranda, 1060

What's nearby

  • Altamira Square - 9 min walk - 0.8 km
  • Centro de Arte La Estancia - 15 min walk - 1.3 km
  • Sambil Caracas Commercial Center - 16 min walk - 1.4 km
  • Plaza los Palos Grandes - 16 min walk - 1.4 km
  • Centro Comercial Ciudad Tamanaco - 3 min drive - 2.0 km

Getting around

  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 45 min drive
  • Caracas Station - 15 min drive
  • Charallave Norte Station - 49 min drive
  • Charallave Sur Station - 63 min drive
  • Altamira Station - 11 min walk
  • Chacao Station - 15 min walk
  • Parque del Este Station - 21 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Avila Tei - ‬4 min walk
  • ‪El León - ‬5 min walk
  • ‪Tony Roma's - ‬5 min walk
  • ‪Salon Canton - ‬5 min walk

About this property

Hotel Cayena Caracas

Take in the views from the rooftop terrace when you stay at Hotel Cayena Caracas. Guests can indulge in sports massages or reflexology, and Italian cuisine is served at Sereno, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a 24-hour fitness center are other highlights at this luxurious hotel. Public transportation is just a short walk: Altamira Station is 11 minutes and Chacao Station is 15 minutes.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 46 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms

Parking

    • Free secured, covered onsite valet parking

Transfers

    • Airport shuttle on request (during limited hours)*

Offsite

    • Area shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Coworking spaces
  • Conference center (495 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 24
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 21
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include sports massages and massages. A variety of treatment therapies are provided, including reflexology.

Dining

Sereno - This fine-dining restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

The property is a member of the Leading Hotels of the World.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 to 60 for adults, and USD 30 to 60 for children
  • Airport shuttle service is offered for an extra charge of USD 336 per vehicle (roundtrip, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 79.0 per day
  • Airport shuttle service for children up to age 12 costs USD 280 (roundtrip)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Cayena-Caracas
Cayena Caracas
Cayena Caracas
Hotel Cayena Caracas Hotel
Hotel Cayena Caracas Caracas
Hotel Cayena Caracas Hotel Caracas
HELP_OUTLINE

Frequently asked questions

Is there a pool at Hotel Cayena Caracas?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Hotel Cayena Caracas?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Cayena Caracas?

Yes, there's free valet parking.

Is airport shuttle service offered by Hotel Cayena Caracas?

Yes, an airport shuttle is available. The charge is USD 336 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Cayena Caracas?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel Cayena Caracas and nearby?

Hotel Cayena Caracas has an outdoor pool and a 24-hour fitness center, as well as spa services and a garden.

Are there restaurants at or near Hotel Cayena Caracas?

Yes, Sereno offers Italian cuisine.

What's the area around Hotel Cayena Caracas like?

Hotel Cayena Caracas is a short 10-minute walk from Altamira Square and 15 minutes' walk from El Avila National Park.

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Hotel Cayena Caracas Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice hotel
Mustafa, 2-night trip

10/10 Exceptional

Pierre, 3-night trip

10/10 Exceptional

angel, 1-night trip

10/10 Exceptional

Ernesto, 1-night trip

10/10 Exceptional

Excelente servicio. buena comida. Hotel seguro. La locación es buena. las habitaciones son cómodas. Uno de los mejores hoteles en los que he estado
2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

This was THE BEST EXPERIENCE IN OUR LIVES!!! if you really want to feel like a million dollars and be treated like a King, PLEASE PLEASE and if you make it to Caracas, YOU HAVE TO GO TO THIS HOTEL... The staff I can say hands down is the best I have ever seen in my life, even in movies... the Outstanding treatment we got from the moment we arrived was again out of this world, the facilities are nothing but incredible, the attention to detail has no words.. But make sure to stay more than one night because you will definitely want to enjoy the hotel.. My wife and I had plans to stay only one night but after the first day we decided to stay 3 additional nights. There are no words to express the food in the restaurant, the again outstanding treatment of the staff and great place this hotel is. 1 Million points to everyone working there!.. and Thank you!!..
Mario, 1-night trip

10/10 Exceptional

Excellent service, great location, awesome food

Excellent staff Great locatiom Awesome food Rooms neat and clean Upscale Privacy
T.A, 3-night trip

10/10 Exceptional

World class hotel

Incredible hotel, the staff is unbelievably capable and attentive to every detail.
Richard, 3-night trip

10/10 Exceptional

Confy and safe

Spent 3 days inside with all what was needed. Great attentive service, quality of the products, beautiful enviroment for meetings.

8/10 Very good

The best hotel in Caracas

If you are looking for privacy and an excellent service, Cayena is the place to stay. Beautiful decoration. Excellent amenities. Is like a bubble in a trouble city.

10/10 Exceptional

Front desk went out of way to help us on our stay!!!

10/10 Exceptional

It was excellent

10/10 Exceptional

10/10 Exceptional

Great privacy and comfort

Great hotel with great service and maximum privacy

8/10 Very good

Great!

Good hotel.

10/10 Exceptional

Espectacular

Excelente muy satisfecha

10/10 Exceptional

Se andate a Caracas è qui che dovete dormire!

A Caracas per lavoro. città pericolosa, paese pericoloso. questo hotel dà la sicurezza di tutto. ed ogni confort e sta nella zona migliore della città. e' qui che dovete andare se vi recate da queste parti.