2/10 Poor
October 30, 2019
The hotel offers double beds, but only have 2 singlembeds in room. The picture with double is from the only one room which obtains it. When we wanted the superior room we offered, the staff couldnt help us. When we confronted the reception with this and wanted our money back, she started to use very offensive language and we have to leave as we felt very uncomfortable. Most staff is only russian speaking and the rooms are definitely not in the condition that they offer on webside. They only have there pictures from the best ones. Definitely our worst hotel experience, especialy with the receptionist. Can not recomend this place to anybody.
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1-night romance trip
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