Avenida Alameda Pachacuteq 404, Av. San Martin, Cusco, Cusco, 8002
What's nearby
Coricancha - 16 min walk - 1.4 km
Plaza de Armas - 2 min drive - 1.8 km
Cusco Cathedral - 2 min drive - 1.8 km
San Pedro Market - 3 min drive - 1.7 km
San Blas Church - 3 min drive - 2.0 km
Getting around
Alejandro Velasco Astete Intl. Airport (CUZ) - 4 min drive
Cusco Wanchaq Station - 8 min walk
San Pedro Station - 20 min walk
Poroy Station - 26 min drive
Airport drop-off service
Area shuttle (surcharge)
Train station pick-up (surcharge)
Shopping center shuttle (surcharge)
Restaurants
Emiliana Traditional Restaurant - 7 min walk
Capon Chifa - 4 min walk
La Quinta Cocina Peruana - 8 min walk
Mama Jama - 6 min walk
Los Cangrejos de Piura - 5 min walk
About this property
Polo Cusco Suites
Located just 2.3 mi (3.8 km) from the airport, Polo Cusco Suites offers drop-off service (available 24 hours). Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, this hotel is just a 5-minute drive from Plaza de Armas. Fellow travelers say great things about the helpful staff.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
45 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 11 AM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Transfers
Airport drop off on request(available 24 hours)*
Train station pick-up*
Offsite
Area shuttle*
Shopping center shuttle*
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
Terrace
Television in common areas
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Heating
Minibar
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down comforter
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Sky Room - This bar specializes in international cuisine and serves breakfast only.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Optional extras
Airport shuttle service is offered for an extra charge of PEN 4 per vehicle. Maximum occupancy 3
Train station pick-up service is offered for an extra charge
Area shuttle and shopping center shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for PEN 100 per day
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20600714989
Also known as
Cusco Polo Suites
Cusco Suites
Polo Cusco
Polo Cusco Suites
Polo Suites
Polo Suites Cusco
Polo Suites Hotel
Polo Suites Hotel Cusco
Polo Cusco Suites Hotel
Polo Cusco Suites Hotel
Polo Cusco Suites Cusco
Polo Cusco Suites Hotel Cusco
Frequently asked questions
Does Polo Cusco Suites offer free cancellation for a full refund?
Yes, Polo Cusco Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Polo Cusco Suites?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Polo Cusco Suites?
Yes, a shuttle from the hotel to the airport is available. The charge is PEN 4 per vehicle.
What are the check-in and check-out times at Polo Cusco Suites?
Check-in start time: 11 AM; Check-in end time: midnight. Check-out time is 10:00 AM.
Are there restaurants at or near Polo Cusco Suites?
Yes, Sky Room offers international cuisine.
What's the area around Polo Cusco Suites like?
Polo Cusco Suites is in Primavera, a short 4-minute drive from Alejandro Velasco Astete Intl. Airport (CUZ) and 14 minutes' walk from Plaza Tupac Amaru.
Polo Cusco Suites Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Fair
September 10, 2024
Front desk was too slow; charged extra days. Corrected finally after keeping us waiting for a while!!
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
August 17, 2024
Great place. Great Price
Gustavo
Gustavo, 4-night trip
Verified Expedia guest review
10/10 Exceptional
June 28, 2024
Shaw
Shaw, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 27, 2024
Awesome view. Great food. Super clean and friendly staff.
Sonia
Sonia, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
June 25, 2024
Roberto
Roberto, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 25, 2024
Beautiful view to the city, super clean and friendly staff
Sonia
Sonia, 1-night trip
Verified Expedia guest review
6/10 Good
May 20, 2024
Pros and Cons of Polo Cusco Suites
I'll start with the Pros.
Great views of Cusco, and the Restaurant Bar at the top level has great food for both breakfast and dinner. It was super convenient on those days you just need to rest and don't want to do much walking. Also hot water was very hot.
Now for the Cons:
The front desk staff are extremely unhelpful. When we arrived we didn't find a safe or mini fridge in our room. When we asked the front desk about it they basically told all three of us that it was there and we were all lying about not having one. The following days when we brought it up, they just dodged the issue, saying another set of staff (like housekeeping) will "look into it." We only received a safe and mini fridge when another room on our floor checked out and they gave us theirs.
Noise. This has got to be the loudest hotel I've stayed in, like ever. Rooms are not sound proof at all and you can hear everything from the hallway to the upstairs rooms, to the dogs barking on the street 8 floors down. Not to forget the train that goes right by the hotel and makes a great amount of noise in the morning.
Airport shuttle was advertised as free on the website, but we had to pay for it. So they lied about that service. They don't even take you themselves they just called up someone and had them take us.
Overall I was not impressed with Polo Cusco Suites, which is why I would give it 3 stars. There are more cons than pros, for me and my friends who stayed here May 9th through the 15th of 2024.
Kevin
Kevin, 6-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
April 19, 2024
Clean room. A little run down. Very helpful at the front desk. Food at the hotel’s restaurant was really yummy and decent price.
Simona
Simona, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
April 17, 2024
Easy to grab a Uber or taxi within 3 minutes. I thought the train track had charm- it did not bother us and stopped early enough in the evenings. Breakfasts is abundance. Staff aims to please and accommodate. Drink the complimentary coca leaves to relief headaches and other symptoms of altitude. Works wonders. The area is noisy as expected, but we did not venture out. We did not walk to the square- due to altitude- Cleanliness could be improved, minimal towels left and were “old”. But, overall, we liked our stay there- we are seniors.
Stuart
Stuart, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
April 11, 2024
Our stay was great. The hotel staff were friendly. Breakfast was good. Just note there is no AC. This was not an issue for us since it was cold during the time we went and the room was cool enough. They also kept our luggage for 1-2 hrs after our checkout, since we were not getting back in time from a morning tour.
Vanessa
Vanessa, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
April 11, 2024
Excelent
Nora Wilda Laboy
Nora Wilda Laboy, 4-night trip with friends
Verified Expedia guest review
6/10 Good
April 11, 2024
Ryan
Ryan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
March 15, 2024
El personal es muy amable y respetuoso. El hotel está a minutos caminando de restaurantes, lugares de interés de Cusco y del centro del Cusco histórico. Es cerca de la estación del tren y el restaurante en la azotea del hotel es espectacular. Sin embargo tuvimos una mala experiencia con un mal olor particular que fue reportado en varias ocasiones y no lo corrigieron a pesar de indicar que se ocuparían del mismo. Por lo demás muy bueno.
Yadira
Yadira, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
February 29, 2024
It was neat and clean
Jinhson Homero
Jinhson Homero, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
February 24, 2024
Todo bien👌
Adimarys
Adimarys, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
February 4, 2024
IBRAHIM
IBRAHIM, 1-night trip
Verified Expedia guest review
10/10 Exceptional
January 27, 2024
Beautiful hotel very convenient walk or taxi to shopping areas
Isabel
Isabel, 4-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
January 8, 2024
Cerca de la cuiudad facil para caminar
Jose F Nieves
Jose F Nieves, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
January 6, 2024
The property is clean. All the staff are so helpful. The breakfast is really good.
Flordeliza
Flordeliza, 4-night family trip
Verified Expedia guest review
6/10 Good
October 2, 2023
Rosa
Rosa, 3-night trip
Verified Expedia guest review
10/10 Exceptional
September 9, 2023
Staff was great!!
Zenaida
Zenaida, 5-night trip
Verified Expedia guest review
10/10 Exceptional
August 21, 2023
Awesome place in a beautiful city of Cusco. Hotel very clean, room very spacious. Breakfast is good. I went there 8/12/23 - 8/15/23
Junior
Junior, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
August 16, 2023
Zhaodong
Zhaodong, 1-night trip
Verified Expedia guest review
10/10 Exceptional
August 15, 2023
This is a lovely place to stay! The staff are very friendly and helpful and the rooms are incredibly clean, with an amazing view of the city! The hotel seems quite family oriented with mainly other Peruvians staying, and so if you’re a tourist looking to meet people or if your Spanish is not proficient, this may not be the best hotel choice for you. It’s about a 20 minute walk from Plaza de Armas with more restaurants/tourist areas, but I didn’t mind at all and had no problem walking home in the evening as a solo young woman. I recommend this hotel!