Calle 8 No. 7-55 Centro, San José de Cúcuta, Norte de Santander, 540006
What's nearby
Cucuta Museum of Culture - 12 min walk - 1.0 km
Gobernación Norte de Santander - 12 min walk - 1.0 km
General Santander Stadium - 14 min walk - 1.2 km
Ventura Plaza Commercial Center - 15 min walk - 1.3 km
Banco de la Republica Cultural Area - 18 min walk - 1.5 km
Getting around
Cucuta (CUC-Camilo Daza Intl.) - 15 min drive
Restaurants
Café Frontera - 8 min walk
Restaurante La Mazorca - 8 min walk
Cevicheria El Mar - 7 min walk
Red - 7 min walk
Restaurante Embajada Antioqueña - 7 min walk
About this property
Atlantis Plaza Hotel
Atlantis Plaza Hotel is a great choice for a stay in San José de Cúcuta. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El Coral, which serves international cuisine and is open for lunch and dinner. Other highlights include a bar/lounge, a sauna, and a steam room.
Languages
English, Spanish
At a glance
Hotel size
61 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Check-out time is 1 PM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children may not be eligible for complimentary breakfast
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children's pool
Children's menu
Working away
Business center
Meeting rooms
Services
24-hour front desk
Laundry facilities
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2008
Safe-deposit box at front desk
An outdoor pool
Sauna
Steam room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
El Coral - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Cashless transactions are available.
Also known as
Atlantis Plaza Cucuta
Atlantis Plaza Hotel
Atlantis Plaza Hotel Cucuta
Atlantis Plaza Hotel Hotel
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza San José de Cúcuta
Hotel Atlantis Plaza Hotel San José de Cúcuta
San José de Cúcuta Atlantis Plaza Hotel Hotel
Hotel Atlantis Plaza Hotel
Atlantis Plaza
Atlantis Plaza San Jose Cucuta
Atlantis Plaza Hotel Hotel San José de Cúcuta
Frequently asked questions
Does Atlantis Plaza Hotel offer free cancellation for a full refund?
Yes, Atlantis Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Atlantis Plaza Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Atlantis Plaza Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Atlantis Plaza Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Atlantis Plaza Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.
What is there to do at Atlantis Plaza Hotel and nearby?
Atlantis Plaza Hotel has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Atlantis Plaza Hotel?
Yes, El Coral offers international cuisine.
What's the area around Atlantis Plaza Hotel like?
Atlantis Plaza Hotel is in the heart of San José de Cúcuta, a short 12-minute walk from Gobernación Norte de Santander and 15 minutes' walk from Ventura Plaza Commercial Center.
Atlantis Plaza Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
8.6/10
Amenities
7.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
July 7, 2023
Good services
DEYSY
DEYSY, 1-night family trip
Verified Expedia guest review
8/10 Very Good
February 20, 2022
En general el hotel tiene un ambiente agradable, sus trabajadores muy amables y atentos, lo único que falto es que para bañarme no hubo agua caliente.
KARLA
KARLA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
June 9, 2021
U
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
February 25, 2020
Nice hotel ! Nice people :)
Hector
Hector, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
January 21, 2020
Muy buena ubicación, staff muy amable, super recomendado
Verified traveler
1-night family trip
Verified Orbitz guest review
8/10 Very Good
December 28, 2019
Central location but crazy area
Not a bad stay, but the area is absolutely chaotic and quite loud. Service was good. steet in front is so packed you can barely walk down it by day and later at night doesnt feel the safest.
Andrew
Andrew, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
December 3, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
May 28, 2019
The hotel is great. Good overall. The staff is very friendly and helpful. The breakfast is veey good too.
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
May 27, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
January 22, 2019
Auxiliadora
Auxiliadora, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
September 17, 2018
The hotel is in a very commercial part of the city.
Steven
Steven, 3-night trip
Verified Expedia guest review
4/10 Fair
September 4, 2016
Not so clean
Nice people, however, the room was not very clean. The bathroom is too small and uncomfortable. I think this should be a 2 stars hotel.
Manuel
Verified Travelocity guest review
8/10 Very Good
January 21, 2015
Very good choice if you are looking for something
I loved it in every aspect in general, until I come back in 15 days with my family
MARCELO
Verified Expedia guest review
8/10 Very Good
September 6, 2014
Shopping spree place
Hotel is comfortable, clean and in the middle of the shopping district. There is no warm water in the shower if you decide to take a morning shower. The staff is very helpful and willing to assist beyond customer needs.
David
Verified Hotels.com guest review
2/10 Poor
July 16, 2014
Not the best hotel for the price
Try to avoid not the best option, really bad location
Verified traveler
Verified Expedia guest review
10/10 Exceptional
December 2, 2013
Nice hotel. In downtonw Cucuta
Great hotel for the price you pay. Hotel staff are very pleasing.
Verified traveler
Verified Expedia guest review
4/10 Fair
November 22, 2013
Party at the pool kept me awake until 1am.
Needing to fly out the next morning at 5am (leaving the hotel at 3am) this was more than annoying.
3 guys out by the pool, radio blasting... the two guys didn't have a clue about customer service at the front.
Basically its not 100% their fault, the management does not train them about hospitality at all.
This hotel should be embarrassed to charge $100 USD for a night when its not worth more than $40. Even that is a high standard.
Erik
Verified Expedia guest review
2/10 Poor
August 18, 2024
No se hospeden en este hotel
Fatal me cobraron los impuestos que ya había pagado por esta vía. No hubo agua caliente en la habitación. En la ducha había mucho moho. El personal nada amable.
No lo recomiendo por nada
Fatal tanto en instalaciones como en servicio