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Hotel Isla Verde

3.0 star property
Beachfront hotel with outdoor pool, near Lake Atitlán

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Isla Verde

Outdoor pool
View from property
Bed sheets
Bed sheets
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Sauna
  • Beach umbrellas
  • Beach towels
  • Beach bar
  • Coffee shop/cafe
  • Conference center
  • Cruise ship terminal shuttle
Feel at home
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Outdoor swimming pools
The price is P4,993
P6,092 total
includes taxes & fees
Dec 17 - Dec 18

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Cabin, Multiple Beds

Bed sheets

Family Cabin, Multiple Beds

Highlights

Yard
Separate sitting area
Private bathroom
2 bathrooms
Champagne service
Daily housekeeping
  • Lake view
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Cabin, Private Bathroom, Lake View

View from room

Cabin, Private Bathroom, Lake View

Highlights

Separate sitting area
Champagne service
Daily housekeeping
Pet friendly
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Studio Suite, Private Bathroom

Bed sheets

Family Studio Suite, Private Bathroom

Highlights

Separate sitting area
Fireplace
Private bathroom
Champagne service
Daily housekeeping
Pet friendly
  • Lake view
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

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About the neighborhood

Map
Zona 0 sector Paskrabal, Santa Cruz La Laguna, Solola, 7014

What's nearby

  • Lake Atitlán - 1 min walk - 0.0 km
  • Multiple Use Area Lake Atitlan Basin - 1 min walk - 0.0 km
  • Los Elementos Day Spa - 10 min walk - 0.9 km
  • Tzantizotz Nature Reserve - 25 min drive - 11.8 km
  • Panajachel Municipal Market - 41 min drive - 20.4 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 112 min drive
  • La Aurora Intl. Airport (GUA) - 46.6 miles/75.1 km
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪The Little Spoon - ‬33 min drive
  • ‪Sunset Bar - ‬33 min drive
  • ‪Restaurante El Cayuco - ‬34 min drive
  • ‪Restaurante el chaparral - ‬32 min drive
  • ‪Circles - ‬42 min drive

About this property

Hotel Isla Verde

At Hotel Isla Verde, you can spend time at the beach enjoying beach umbrellas, yoga, and beachside drinks, plus you'll be just steps from Lake Atitlán. The outdoor pool provides plenty of fun, while guests in the mood for pampering can indulge in massages and mani/pedis. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this Mediterranean hotel include a sauna, a terrace, and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 8:30 PM
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • The property charges 4 percent for credit card payments
  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • Due to traffic restrictions, vehicle access to this property is not available. The property provides transfers via boat from Panajachel boat dock from 8 AM to 7 PM. Alternatively, taxis (surcharge) are available from the Tzanjuyu public dock in Panajachel.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Offsite parking within 19685 ft (USD 60 per night)

Transfers

  • Cruise terminal shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining

What to do

  • On the beach
  • Beach yoga
  • Hiking/biking trails
  • Kayaking
  • Boat tours
  • Snorkeling
  • Fishing
  • Ecotours nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Conference center (1076 square feet of space)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Dock
  • Outdoor furniture
  • Walkway to water
  • Mediterranean architecture

Accessibility

  • Handrails in stairways

Room amenities

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Shower only
  • Towels

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • Access via exterior corridors
  • LED light bulbs
  • Recycling

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 30 per person
  • Credit card charges are subject to an extra charge of 4 percent

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Parking

  • Parking is available nearby and costs USD 60 per night (19685 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property uses solar energy.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Isla Verde Hotel
Hotel Isla Verde Santa Cruz La Laguna
Isla Verde Hotel
Hotel Isla Verde Santa Cruz La Laguna
Isla Verde Santa Cruz La Laguna
Hotel Isla Verde Hotel Santa Cruz La Laguna

Frequently asked questions

Is there a pool at Hotel Isla Verde?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Isla Verde?
Yes, pets are welcome. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
What are the check-in and check-out times at Hotel Isla Verde?
Check-in start time: 2 PM; Check-in end time: 8:30 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Isla Verde and nearby?
Have fun with onsite activities like kayaking, fishing, and snorkeling. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a garden.
Are there restaurants at or near Hotel Isla Verde?
Yes, there's an onsite restaurant.
What's the area around Hotel Isla Verde like?
Hotel Isla Verde is located on the waterfront, a short 1-minute walk from Lake Atitlán and 10 minutes' walk from Los Elementos Day Spa.

Hotel Isla Verde Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect little hotel a short walk from the main part of Santa Cruz! Food was amazing, staff attentive, and we loved the hot tub and sauna (temsecal). Also very convenient right next to a tour company that took us on a kayak tour to cliff jumping!
Annalise, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I want am Ecological Experience and I got It!!
Justina, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Great view and a lot of steps
Well this a really eco friendly hotel... The view was great but there were 239 steps to our room, no wifi during our whole stay and one night without power. The hotel is actually better that the photos and food is quite nice. I wouldnt stay here again but it is a good option if this is your type of hotel.
maria de jesus, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

This property is beautiful but be prepared to climb a lot of stairs. My room was #6 and it takes about 10 minutes of climbing. Also, the property has no backup generator. There was no power during my 1st and 6th day. The showers were great though even if they are just solar powered. I stayed during the rainy season and the water still gets very hot. The dining options are limited so be prepared for that. The views from Santa Cruz are beautiful though that's why I prefer to stay in this town.
Henry Carlo, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful magical place
What a magical place, a little cabin nestled on the hillside overlooking beautiful Lake Atitlan. From my bed I could see Volcano Fuego erupting far away. Be forewarned, it really is up a LOT of stairs, and the water is solar heated so on a cloudy day it’s a bit chilly. Staff incredible. Good delicious. Magic.
Joan, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

I was never able to make it to the hotel. I tried to cancel, even though I knew the reservation was non refundable. There were unexpected issues in the country, which made it impossible to travel (roads blocked) due to protests in the county.
Ingrid R, 1-night family trip
Verified Expedia guest review

2/10 Poor

Poor attitudes and the staff doesn’t take covid seriously. Stay clear from this place.
edward, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

The views were amazing, the cabin was cozy and the restaurant was very relaxing.
Christopher, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Beautiful Hotel but...
This hotel is in a beautiful, quiet area. There is a lovely sun deck and yoga area overlooking the lake, and a cozy living room area with a wood burning fireplace by the reception desk. The private cabins have incredible views but are up over 200 stairs, so be prepared if you book one of them. However, for the price, some things could be improved on. The towels are old and ratty, and the bed linens are extremely old and have holes and/or mended holes. The blankets seem unwashed and are full of dust; I even found a couple dead insects in them.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely best place we have stayed at so far. We spent 5 nights living in paradise at isla verde. Riley, Olí and everyone at this hotel were fantastic! The rooms, less room and more private cabin were perfect for us and just what we were looking for. It was definitely nature surrounded. I will say this hotel isn’t for everyone since the cabins are built on the side of a hill and all are located up some outdoor stairs. If you are squeamish about living things (animals including insects and plants) you want like it here. But if nature and physical activity is your thing, the place will deliver and then some. Be ready to shower in a semi open bathroom since it’s open to nature and the water is solar heated, so in days of less sun the water is tepid at best, it was all well worth it. We were looking to get away from the bustling people crushed city and this place was just what we needed. The food was FABULOUS!!! I wish I could have kidnapped their cook and brought her home!! We will definitely come back.
SW, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay!
Had an amazing time at this beautiful gem! Staff was super friendly and accommodating, even calling for a private tour for us. Our bungalow was clean and beds super comfortable! The only drawback for me was that the kitchen didn’t open until 8am and being a coffeee fiend, I would have loved some coffee while watching the sunrise. But even then, I’d book again in a heartbeat!
Jorge, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Great garden setting, right on the lake. Nice rooms and amenities.
1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Quiet, peaceful ambient!! Perfect to rest! View to the lake and volcanoes is amazing!
2-night trip
Verified Expedia guest review

8/10 Very Good

Worth It!
Lovely cozy hotel on the lake. Great for natur, swimming and exploring. Bathrooms could use some upgrading. ,
Karin, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

A gem on lake atitlan!
Beautiful location on the lake with lovely views and gardens. Laid back and welcoming and the food was very good. The rooms were fine for the price but could use some sprucing up--particularly the bathrooms.
Karin, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect place to disconnect
Beautiful natural setting- the perfect place for a quiet getaway. Set on the side of the mountain, the hotel and location are pretty rugged, so be prepared to climb some stairs. Staff are incredibly friendly and accommodating, although food and drink service closes up on the early side.
Verified Expedia guest review

10/10 Exceptional

We loved it!
Plus the food was great! Dinner was well worth it! Yes... There are a ton of steps, but its on a steep mountain. So If you aren't in decent shape this might not be the right place for you. But then again, all the lake villages really require a level of fitness to enjoy, except maybe Pana. The hotel is gorgeous. Staff super friendly. Would stay again.
Verified Expedia guest review

8/10 Very Good

Beautiful property on Lake Atitlan
Enjoyed my stay here at this charming eco-lodge. It was clean, quiet and the staff was friendly and very helpful. The food was great, but they do tend to serve a lot of pollo for dinners so best to find other restaurants if you want some variety. Hard to beat the gorgeous lake views from all the decks. You will get a great workout climbing the stairs daily to your cabana!
Verified Expedia guest review

2/10 Poor

Horrible Customer Service/Unattended for Party
During the second night stay, I arrived back to the hotel after hiking only to see that it had been left virtually unattended minus a few service staff. The wifi had been turned off, and as a result, I kindly approached the only staff at the hotel to access the wifi only to be treated like absolute garbage. They had no interest in helping me connect to the internet, tried to rush dinner so they could leave and overall had a very poor attitude. I asked about when the managing staff would return, and they said that they were at a party all night and left little detail. It was absolutely horrifying that they left the hotel unattended in the middle of a rural area of Guatemala. The service staff indicated that they were soon leaving, so I decided to depart the hotel that evening to stay at another one. The next day, I asked for a refund for the night that I did not stay, and I was refused such a refund. They did not seem to care or acknowledge their responsibility in running a business. I will petition that Hotels.com remove them from their site, because it is clear that this hotel does not have any interest in providing a service to its guests. This hotel is run by a bunch of party kids that do not care about service. I urge you not to stay here for any reason. There are plenty of other options! Finally, to make matters worse, they actually charged me double for food, which they did reimburse finally but just adds more evidence that this hotel is not what it seems.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

10/10 Exceptional

A gem on Lake Atitlan
This hotel is a group of casitas situated on lushly manicured grounds. Our cabin was tastefully rustic and spotless. The hotel has an excellent restaurant, on-site yoga, and gorgeous lake and volcano views. It's easy to walk the short distance to the Santa Cruz public dock and catch boat the various villages that ring the lake. Service is top-notch and friendly. Hard to leave.
Verified Hotels.com guest review