Hotel Continental

3.5 star property
Hotel with outdoor pool, near Padang Kota Lama

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Continental

Outdoor pool, sun loungers
Reception
Point of interest
Minibar, free WiFi, bed sheets, wheelchair access
Lobby

Reviews

6.6 out of 10

Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free parking
  • Air conditioning

Main amenities (12)

  • 231 smoke-free guestrooms
  • Housekeeping once per stay
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine

Feel at home (6)

  • Refrigerator
  • Television
  • Coffee/tea maker
  • Elevator
  • Minibar
  • Limited housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Minibar
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Premier Twin Room

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Bidet
Hair dryer
Deep soaking bathtub
Minibar
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Premier King Room

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Shower/tub combination
Deep soaking bathtub
Bidet
Hair dryer
  • Sleeps 2
  • 1 King Bed

Executive Suite

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Minibar
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Super Deluxe Room

Highlights

Air conditioning
Refrigerator
TV
Bidet
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
5 Penang Road, Georgetown, George Town, Penang, 10000

What's nearby

  • Padang Kota Lama - 11 min walk - 1.0 km
  • KOMTAR - 15 min walk - 1.3 km
  • Swettenham Pier Cruise Terminal - 17 min walk - 1.5 km
  • Gurney Drive - 4 min drive - 3.3 km
  • Gurney Plaza - 5 min drive - 4.3 km

Getting around

  • Penang Intl. Airport (PEN) - 28 min drive
  • Penang Sentral - 30 min drive
  • Sungai Petani Station - 44 min drive
  • Tasek Gelugor Station - 49 min drive

Restaurants

  • ‪Indigo Restaurant at The Blue Mansion - ‬2 min walk
  • ‪Restoran Sup Hameed - ‬1 min walk
  • ‪Red Garden Food Paradise & Night Market - ‬4 min walk
  • ‪Planters Lounge - ‬5 min walk
  • ‪Higher Ground - ‬4 min walk

About this property

Hotel Continental

At Hotel Continental, you'll be just a 5-minute drive from KOMTAR and Swettenham Pier Cruise Terminal. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. Refrigerators, minibars, and room service are offered in all rooms.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 231 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair accessible
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (once per stay)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Optional extras

  • English breakfast is offered for an extra charge of approximately MYR 36 to 46 for adults, and MYR 20 to 30 for children

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Touch 'n Go eWallet.

Also known as

Continental Penang
Hotel Continental Penang
Hotel Continental George Town
Continental George Town
Hotel Continental Hotel
Hotel Continental George Town
Hotel Continental Hotel George Town

Frequently asked questions

Is there a pool at Hotel Continental?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Continental?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Continental?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Continental?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Hotel Continental and nearby?
Hotel Continental has an outdoor pool.
Are there restaurants at or near Hotel Continental?
Yes, there's an onsite restaurant.
What's the area around Hotel Continental like?
Hotel Continental is in Downtown George Town, a short 15-minute walk from KOMTAR and 17 minutes' walk from Swettenham Pier Cruise Terminal.

Hotel Continental Reviews

Reviews

6.6

Good

6.8/10

Cleanliness

6.8/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very Good

Its good...
NAZLINDA BT MOHAMAD NAWI, 2-night family trip
Verified Expedia guest review

6/10 Good

Hotel location are great but at night can be very noisy because got like open karaoke bar nearby. Facilities was okay. Nothing great about this hotel
Muhammad, 2-night trip
Verified Expedia guest review

8/10 Very Good

Pleasant Stay
Good customer service
LARRY, 2-night trip
Verified Hotels.com guest review

6/10 Good

Not good area
Toshiaki L Tamashiro, 1-night trip
Verified Expedia guest review

2/10 Poor

John, 1-night trip
Verified Expedia guest review

2/10 Poor

The Hotel running out of water at night until 12am, we cannot take a shower, pee & etc. When I complained, the staff said it is because the Hotel Fully Occupied thats why running out of water. If we want to pee/poops we need to come at lobby! Lower level have water (we stay at 9th floor) It make me really disappointed. After the water came it is very dirty (yellowish). The TV at my room broken cannot lower the volume (Maintenance came and change the TV) You also can hear noisy from the other room (family with little kids) because in the wardrobe have a door for piping & etc and it connected to side room, so can hear very loud. The room look very old style and outside carpets looks dirty and creepy. Not worth for what i’ve paid 550RM for one night. What i love in only the place near to restaurants and can walk to Padang Kota
AFIDA, 1-night family trip
Verified Expedia guest review

4/10 Fair

Benson, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

keluasan bilik agak terhad dan towel terlalu nipis. please upgred.
mayzura, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good hotel
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

GOOD JUST THE BREAKFAST MENU NEED TO IMPROVE .
2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Ok for the price. Could use some plumbing upgrades.
3-night trip
Verified Travelocity guest review

10/10 Exceptional

SINKI TERSUMBAT
1-night trip
Verified Expedia guest review

2/10 Poor

FILTHY 80% SMOKING FLOORS HOTEL WORST HOTEL
This is the most terrible hotel experience. The rooms are filthy and all family rooms are SMOKING ONLY. This hotel is falsely advertising as 231 smoke-free guestrooms where instead 80% of their rooms are all SMOKING FLOOR ONLY. ALL FAMILY ROOMS ARE IN SMOKE FLOORS ONLY. I booked a family room by paying extra and the hotel front desk told me ALL FAMILY ROOMS are smoking only. So, I reluctantly ask for a downgrade to single rooms which they say are the only options for non-smoking in the hotel. Only 3 out of 18 floors in the hotel are of single room non-smoking. They then want to CHARGE EXTRA for getting an extra sleeping bed in the downgraded single room. This is ridiculous. I have already paid extra for the family room which they falsely advertised as SMOKE-FREE but clearly they don't care. On top of wanting to charge me more, they also want to take away another paid breakfast. Overall this is the worst hotel experience. Do not stay in this filthy, dark and bad hotel management. No manager on duty. They asked me to wait a few hours for the manager to come to work. Crazy! You are better off going elsewhere.
Kok-Wai, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Unfortunately there is not a lot of positives going for this hotel. I booked this on a whim by looking at a couple of pictures and honestly I wished I had of spent 10 minutes more doing some research on this property. The staff were mostly friendly and the reception / foyer is basically the only modern luxury that the hotel has going for it, once you get off the lift onto your floor the luxury ends there. Now I know that this isn’t a luxury hotel but this was quite poor for what it was. The room was small and basic, and very dated. The bed looked clean and was mostly comfortable, it was a bit hard for my partner, however the sheets were too small so when you slept at night the bottom sheet would unravel and you’d end up sleeping on the mattress which is kind of gross. It was annoying to only have one key card, which meant that when you arrived you’d have to use it to turn the lights / electricity on and this included the small fridge so nothing would keep cold straight away, and when you leave you have to take the card out from the slot meaning the fridge would turn off. This was very annoying. The bathroom was probably the worst part of the room. We had to step down into the bathroom from the bedroom, and it was extremely dated. The bathtub shower combo was very old, and had a gross shower curtain. The shower was barely hot as well, only like warm. The towels were the worst for me, they were so thin & small, and a floormat we assume. No hand towel or face towel.
3-night romance trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

6/10 Good

Why tax was charged?
Hotel.com charged me about Malaysian Ringgit 109 tax and asked me to get the tax refund from Hotel Continental. But Hotel Continental said it was Hotel.com who cahrged me the tax and I should speak to Hetel.com. Please tell me why you charged me the tax. I am a Malaysian and should not have been charged the tax. Please arrange tax refund of Malaysian Ringgit of around 109 to me. Thank you.
How M, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

In town near beach
1-night family trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Travelocity guest review

10/10 Exceptional

4-night trip
Verified Wotif guest review

4/10 Fair

not so good
Md Nor Azman, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Below average hotel. Breakfast is bad. Room condition is like a hostel.
Carol, 2-night trip
Verified Expedia guest review

8/10 Very Good

Thiru, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

not very pleasant stay here
Friendly staff upon c/in.In room old tv and old apparatus.Not very convinient for hot and cold water mixture in bathroom (shower).Room quite small for 2 guest.Basement car park without security personnel.Food was quite nice for b'fast.
mohd adnan, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Comfortable stay
We book the hotel in the very last minute, still the check-in process is fast and smooth. we have a comfortable stay. TV channel is also up-to-date.
1-night romance trip
Verified Hotels.com guest review