In Lenox, Gateways Inn & Restaurant offers a warm retreat with a library and arcade/game room. Enjoy in-room WiFi, concierge services, and convenient amenities like self parking while previous guests have praised the inn's helpful staff.
Gateways Inn & Restaurant puts you just a 5-minute drive from Tanglewood Music Center. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails, cross-country skiing, and downhill skiing.
Languages
English
At a glance
DONE
Hotel size
11 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 9:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
What to do
Golfing nearby
Hiking/biking trails nearby
Downhill skiing nearby
Snowboarding nearby
Winery tours nearby
Working away
Business center
Meeting room
Conference space
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Wedding services
Facilities
1 building/tower
Built in 1912
Terrace
Library
Arcade/game room
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Upper floors accessible by stairs only
4 stairs to reach property
Room amenities
Be entertained
30-inch flat-screen TV
Digital TV channels
Streaming services
Home comfort
Air conditioning (climate-controlled)
Bathrobes and slippers
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Housekeeping (on request)
Fees & policies
Optional extras
Housekeeping is available for an extra charge and varies based on length of stay and unit size
Renovations and closures
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
Bar/lounge
Dining venue(s)
The following facilities are closed on Monday and Tuesday:
Bar/lounge
Dining venue(s)
Children & extra beds
Rollaway beds are available for USD 40.0 per day
Policies
This property does not have elevators.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
State tax ID - C0012071520
Also known as
Gateways Inn
Gateways Inn Lenox
Gateways Lenox
Gateways & Restaurant Lenox
Gateways Inn & Restaurant Hotel
Gateways Inn & Restaurant Lenox
Gateways Inn & Restaurant Hotel Lenox
Frequently asked questions
Does Gateways Inn & Restaurant offer free cancellation for a full refund?
Yes, Gateways Inn & Restaurant does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Gateways Inn & Restaurant?
Sorry, pets aren't allowed.
Is parking offered on site at Gateways Inn & Restaurant?
Yes, there's free self parking.
What are the check-in and check-out times at Gateways Inn & Restaurant?
Check-in start time: 3:30 PM; Check-in end time: 5:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Gateways Inn & Restaurant and nearby?
During the winter, enjoy fun activities nearby like cross-country skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Gateways Inn & Restaurant also has an arcade.
What's the area around Gateways Inn & Restaurant like?
Gateways Inn & Restaurant is a short 4-minute walk from Ventfort Hall Mansion and Gilded Age Museum and 7 minutes' walk from Shakespeare and Company.
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Gateways Inn & Restaurant Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
9.6/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Breakfast
Food
Service staff
Room
Reviews
10/10
Always a good place to stay. And so convenient to walk to all the restaurants and shops in town.
Christopher
1-night trip
10/10
very comfortable and pleasant hotel.
Hiroshi
1-night trip
6/10
It was a lovely place but not up to B&B standards in my opinion.
Linda
1-night trip
10/10
Food was delicious
elyssa
3-night trip
10/10
Charming, historic property situated in a very beautiful and scenic part of the Berkshires. Very unique in all it has to offer.
Sandra
3-night trip
8/10
Everything was great but we didnt realize our room only had a tub with shower attachment not an actual shower.
Michael
1-night trip
10/10
Full Breakfast. Live Music. Very Hospitable Staff.
Dennis
2-night trip
4/10
Was No room service ! Had to ask for towels and no one around for a roll of toilet paper had to get one from bathroom In lobby Accidentally left husbands pjs called to see if they could be sent they said the housekeeper threw them away thought they were garbage!!!😳 not a good answer
Nancy
2-night trip
8/10
James
1-night trip
6/10
Clara
4-night trip
4/10
James
1-night trip
10/10
Theresa
1-night trip
10/10
James
1-night trip
10/10
Anthony
1-night trip
10/10
Patricia
2-night trip
6/10
Verified traveler
2-night trip
10/10
Sybil
1-night trip
10/10
DONALD
1-night trip
6/10
Quiet and clean enough.. but seems like they're going through some transitions or we caught them off season... felt a little shabby/bare, like the rooms needed a refresher -- doesn't look or feel like the photos on the website. And there was never any staff around. It was fine for a work trip where I was hardly ever there, but I wouldn't stay there for pleasure.
Mark
4-night trip
10/10
Great place. Great staff. Great food & cocktails. Perfectly located.
Paul C
1-night trip
10/10
Comfortable, traditional inn with excellent service and restaurant. Facilities were clean and up to date.
Walking distance to everything in town. Highly recommended.
David
1-night trip
4/10
New owners and not ready to open. No service for breakfast( as advertised..gave us a card for a local deli which was overwhelmed ,no room clean up ( dirty linens on floor from last guest,)or towels…told us to go in to the linen room and help,ourselves. Our registration wasn’t in their computer…fortunately we had a copy.I understand that it’s hard to find help but we were completely on our own and had paid over $300. Per night.
suzanne
2-night trip
2/10
They were closed. It was prepaid and when I arrived there was no one on duty. The phone message said it might take 24 - 48 hours before my call would be returned.
Robert
2-night trip
10/10
The inn is a wonderful and charming grand home in Lenox. The interior has warm furnishings and the staff went out of their way to make us feel welcome. Dinner was outstanding and the wine list had many examples of fine wines from Israel. Breakfast the next morning featured a sumptuous challah french toast souffle.
Richard
1-night trip
10/10
Owners were on-site , friendly and went out of their way to make our visit comfortable and special