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Smartflats - Central Antwerp

4.0 star property
Apartment within walking distance of Antwerp Zoo

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Photo gallery for Smartflats - Central Antwerp

Living area
Private kitchen
Dining room
Terrace/patio
1 bedroom, premium bedding, Select Comfort beds, iron/ironing board
Smartflats - Central Antwerp puts you within a 10-minute drive of Antwerp Zoo and Antwerp Market Square. A snack bar/deli and a terrace are other highlights, and apartments offer conveniences like kitchens and washers/dryers.

Reviews

7.6 out of 10
Good

Popular amenities

  • Lounge area
  • Separate bedrooms
  • Laundry facilities
  • Refrigerator
  • Kitchen
  • Non-smoking

Main amenities (7)

  • 9 smoke-free apartments
  • Housekeeping once per stay
  • Terrace
  • Snack bar/deli
  • Self-serve laundry
  • Multilingual staff
  • Tour/ticket assistance

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Separate bedroom
  • Separate dining area
  • Living room
  • Television

Room options

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Showing 2 of 2 rooms

View all photos for Exclusive Penthouse, 1 Bedroom, Terrace, City View

1 bedroom, premium bedding, Select Comfort beds, iron/ironing board

Exclusive Penthouse, 1 Bedroom, Terrace, City View

Highlights

Terrace
Separate dining area
Separate sitting area
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Apartment, 2 Bedrooms

1 bedroom, premium bedding, Select Comfort beds, iron/ironing board

Design Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Van Ertbornstraat 11, Antwerp, 2018

What's nearby

  • Antwerp Zoo - 5 min walk - 0.5 km
  • Green Square - 15 min walk - 1.3 km
  • Antwerp Market Square - 17 min walk - 1.5 km
  • Port of Antwerp - 18 min walk - 1.6 km
  • Sportpaleis - 5 min drive - 3.3 km

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 18 min drive
  • Brussels Airport (BRU) - 41 min drive
  • Antwerp (ZWE-Antwerp Central Train Station) - 4 min walk
  • Antwerp Central Station - 4 min walk
  • Antwerp-Berchem Station - 29 min walk

Restaurants

  • Five Guys
  • ‪Bier Central - ‬2 min walk
  • ‪Quick - ‬1 min walk
  • Panos
  • ‪Ellis Gourmet Burger - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats - Central Antwerp

Smartflats - Central Antwerp puts you within a 10-minute drive of Antwerp Zoo and Antwerp Market Square. A snack bar/deli and a terrace are other highlights, and apartments offer conveniences like kitchens and washers/dryers.

Languages

Catalan, Dutch, English, French, Portuguese, Spanish

At a glance

DONE

Property size

    • 9 apartments
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • The check-in location differs from the property location; go to: [Van Erntborntstraat 11, 2018 Antwerp]
    • Guests will receive an email 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
    • Prior to arrival, you must complete online registration via a secure link
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Select Comfort bed
  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Hair dryer
  • Towels provided
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 24-inch flat-screen TV with cable service

Outdoor areas

  • Terrace

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (once per stay)
  • Multilingual staff
  • Iron/ironing board (on request)

Location highlights

  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 9 rooms
  • 6 floors
  • 1 building

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.97 per person, per night

Children & extra beds

  • Cribs/infant beds are available for EUR 25.0 per stay

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.

Also known as

Coco-Mat Residence
Coco-Mat Residence Antwerp
Coco-Mat Residence Apartment
Coco-Mat Residence Apartment Antwerp
Smartflats Design Antwerp Central Apartment
Smartflats Design Central Apartment
Smartflats Design Antwerp Central
Smartflats Design Central
Smartflats Central Antwerp
Smartflats Design Antwerp Central
Smartflats - Central Antwerp Antwerp
Smartflats - Central Antwerp Apartment
Smartflats - Central Antwerp Apartment Antwerp

Frequently asked questions

Are pets allowed at Smartflats - Central Antwerp?

Sorry, pets aren't allowed.

Is parking offered on site at Smartflats - Central Antwerp?

Sorry, there's no onsite parking at Smartflats - Central Antwerp.

What are the check-in and check-out times at Smartflats - Central Antwerp?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

Does Smartflats - Central Antwerp have a kitchen or kitchenette?

Yes, there is a kitchen which also includes an espresso maker, a toaster, and cookware.

What's the area around Smartflats - Central Antwerp like?

Smartflats - Central Antwerp is a short 4-minute walk from Antwerp (ZWE-Antwerp Central Train Station) and 5 minutes' walk from Antwerp Zoo.

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Smartflats - Central Antwerp Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.4/10

Staff & service

5.8/10

Amenities

8.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Poor

Disgusting and dangerous
Please stay away from this property it was disgusting and dangerous even the fire alarms was ripped of the walls and not to mention bugs in the cutlery draws ,rotten food in the fridge etc.etc
Ewa, 1-night trip

10/10 Exceptional

Large apartament, excellent area, short walk from the central station and the hustle and bustle of the city. Easy checkin.
Gentiana, 3-night trip

4/10 Fair

Half the doors didn't even work. Blood stains in the bathroom. Limited towels. Floors boards misshapen. Entrance to the building smells all the time especially the elevator. Share the lobby with the five guys so can use the elevator half the time during the day.
3-night trip

6/10 Good

Great location
The entrance area is dreadful and the lift was used by the restaurant and smelled of old food and was very dirty. The apartment was lovely and spacious but poorly maintained. The dishwasher was out of order, the shower head leaked badly, the kitchen tap was loose, external doors weren’t able to be opened or in one case the handle was so loose we weren’t game to use it. External doors onto the balcony could be opened from the outside and we weren’t able to lock them so security was poor.
Wendy, 6-night trip

2/10 Poor

Elevator out of action, dirty rubbish-strewn liftwell, old stained couches in apartment. Very slow response from managers.
Susan, 2-night trip

6/10 Good

Great central location but couple of issues - lights in bathroom didn't work, there was a massive ridge in the middle of the floor (trip hazard) & the fridge was not working - in fact it was running very hot & there was a burning smell in the unit (plastic was warping inside fridge around light) - a clear fire risk. When informed Smartflats simply thanked us for the info & made no attempt. to remedy or compensate. Poor service as we rented the apartment to prepare our own food & were limited.
Mark, 1-night trip

2/10 Poor

No heating . Floor warped terrible. No remote control. No communication to change late at night from the hotel. No light in bathroom light missing from ceiling - led me on that someone would contact too late at night to change hotels -3 outside freezing night. Money not refunded. However we booked through Expedia and they arrange another hotel
Louise, 3-night trip

2/10 Poor

Filthy, greasy on the floors, which stuck underneath our shoes . Rats on the balconny and even one inside the apt.. Dishwaser was out of order. The equipment for dishes was lacking. Dusty and badly cleaned on arrival. No one from the staff called back, when we contacted them. Bed bugs , we were severely bitten all over . Overall a disgrace and far away from what one should expect of a 4 star hotel.
Monica, 6-night trip

2/10 Poor

Total disaster
Even i didn't get access key to enter room, no front desk and even customer support didn't know what is correct access code. And ask me try several way and failed. So I ask to cancel my booking but didn't confim it and no reponse so far. It is total disaster and I am waiting their refund, hope I can get it asap.
Seungchul, 2-night trip

2/10 Poor

Awful stay
When walking up, the front door didn’t work, so it was left open to the street. This entryway was not lit, and had equipment all over the place. We found out that we shared an elevator with Five Guys restaurant next door because one night it was full of potatoes. Upon arrival to our unit, we found the bathroom sinks had backed up and had trash in them. The main bathroom light did not work. Both of the toilet seats were not clean. The sheets had hair in them, the towels were all stained in some way. We found underwear under the bed. There was no hot water our entire stay. Only one of the windows was unlocked and could open, allowing very little ventilation. One of the windows was cracked. The floors were sticky in places. There were dirty handprints on the walls, stains on the ceiling, and water damage below the windows. The front door constantly jiggled because it was not actually framed. This place was very odd because there were lamps in places without outlets. The TV didn’t have an outlet anywhere close to it, so it did not work as advertised. We reached out to the owners via hotels.com and there has been no response.
Chloe, 3-night trip

2/10 Poor

Like a horror movie
This place is dangerously rundown. Please cancel any bookings you have here Pro: • Location • Big space and nice terrace Against: • Front door to building is broken and replaced with dodgy door and plywood frame which is constantly open. The broken front door has a constant alarm. • Lift is broken to ground floor. It’s works intermittently and is often full of waste. • Hallways smell as is used for storage for dirty bedding and are used for storing waste for the Fast food burger place next door (5 Guys) who use the same lift and stairwell. E.g. lift was unusable for hours as it was full of large smelly bins • Hallway floors are wet. Smell is a mixture of fast food waste, homeless people and sewage. Hallways blocked with cages for bedding and food waste • Stairways are unlit. Lights have been torn out from the ceiling, presumably to allow the homeless to sleep in the dark. • Homeless people sleep in the lift lobby at night • There is a hole in the front door of the apartment stuffed with a plastic bag • The windows are broken or don’t lock making the place both hot and insecure. The bedroom has no opening windows (window is screwed shut) and is floor to ceiling glass, so is very hot. • There are mosquitos and bugs everywhere. Had to visit the pharmacy twice for numerous bug bites. Praying it’s the bugs I can see and not bed bugs. • Representatives of the property do nothing (look at reviews here and on other sites- these are long standing issues).
Simon, 5-night trip

4/10 Fair

Although the property boasts a perfect location, ample space, and fantastic views, our stay was marred by numerous issues that made it quite challenging. Despite reaching out to The Smartflats Team via telephone and WhatsApp, none of the issues were addressed during our stay. 1. The internet connection was non-functional throughout our three-night stay. 2. We requested a change to our door access code due to security concerns, as our neighbors had the same code, compromising our safety and privacy. Additionally, the neighboring guests inadvertently entered our property. 3. A foul odor emanated from the shower. 4. The TV remote control was missing. 5. Essential bathroom amenities such as shower and hand wash utensils were depleted. 6. Numerous stains were present around many door knobs and light switches. 7. Kitchen cupboard and fridge doors exhibited a sticky residue. 8. The building entrance and elevator were significantly dirty and emitted unpleasant odors. 8. The doorknob to the sleeping room was broken. 9. Both the balcony door and the window in the sleeping room were dysfunctional and did not close properly. Had they addressed at least some of these issues, I would highly recommend the property due to its fantastic view and proximity to the central train station.
Nino, 3-night trip

4/10 Fair

Erg vies appartement, vloer plakte overal en de kinderen hadden na 30 seconden al vieze zwarte voeten. Gelijk gemeld bij service center maar ze hebben t niet opgelost. Verder zat in de vriezer een vieze laag ijs waar ze op de noordpool u tegen zeggen. Ook wilde een raam niet dicht, niet fijn met kleine kinderen op die hoogte. En bij verlaten was lift ook nog eens kapot wat een uur heeft gekost om alles op ee trappen naar beneden te krijgen. Dus afrader! Was alles dan slecht? Nee de grote van het appartement was geweldog evenals de locatie dicht bij het centrum, de winkels en de zoo!
Henk, 2-night trip

2/10 Poor

Dylan, 2-night trip

10/10 Exceptional

Carlos, 1-night trip

6/10 Good

Det fanns mycket att tillägga vad gäller underhåll. I princip allt var trasigt och det verkar som om det varit så länge och att ingen bryr sig. Men vi njöt av storleken och utsikten samt det perfekta läget.
Maria, 4-night trip

2/10 Poor

Andreas, 1-night trip

6/10 Good

Goede locatie maar verwaarloosd appartement
Het appartement is gelegen op een mooie locatie in Antwerpen vlakbij het centraal station. Helaas wordt het appartement slecht onderhouden (geen werkende chauffage!) en voelt het verblijf onveilig (deur kan niet op slot langs binnenzijde). Niet aan te raden.
davy, 1-night trip

8/10 Very good

bien globalement mais...
beaux volumes mais pas aussi sexy que sur les photos (pas de balcon) malgré choix version luxe impossible de se servir de la tv
Denis, 1-night trip

8/10 Very good

De lokatie van het appartement is top. Het is een prachtig appartement met heel veel licht. Bedden waren netjes gemaakt. Wij waren echter niet tevreden over de netheid van de keuken en de gangen.
1-night trip

4/10 Fair

Der lift in den 6.stock defekt, stiegenhaus stark verschmutzt, das Haus eine Baustelle, die klospülung defekt,
Petra, 1-night trip

6/10 Good

Appartement was lekker ruim en goed gelegen. Lift was stuk, dus we moesten via trap naar de 4e etage. Verlichting in trappenhuis was gedeeltelijk defect, dus had je een zaklamp nodig om de deur te vinden. TV werkte niet goed. Zwakke wifi in appartement.
Leon, 3-night trip

4/10 Fair

Viktoriia, 1-night trip

10/10 Exceptional

2/10 Poor

Louis, 1-night trip