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Sapphire House Antwerp, Autograph Collection

5.0 star property
Luxury hotel in Old Town with 2 restaurants and bar/lounge

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Sapphire House Antwerp, Autograph Collection

Photo gallery for Sapphire House Antwerp, Autograph Collection

Restaurant
Minibar, in-room safe, desk, blackout drapes
Lobby lounge
Reception
Bathroom

Overview of Sapphire House Antwerp, Autograph Collection

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
Lange Nieuwstraat 20-24, Antwerp, 2000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • 24-hour room service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Laundry service
  • Meeting room
Feel at home
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

View all photos for Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 Bedroom, Non Smoking

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About this area

What's nearby

  • In Old Town
  • Antwerp Market Square - 2 min drive
  • Antwerp Zoo - 3 min drive
  • Sportpaleis - 6 min drive

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 19 min drive
  • Brussels Airport (BRU) - 38 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 81 min drive
  • Antwerp-South Station - 6 min drive
  • Antwerp (ZWE-Antwerp Central Train Station) - 14 min walk
  • Antwerp Central Station - 14 min walk

Restaurants

  • Satay - 3 min walk
  • Zaowang - 7 min walk
  • Kartini - 7 min walk
  • Het Gebaar - 12 min walk
  • Falafel Tof - 8 min walk
Map

About this property

Sapphire House Antwerp, Autograph Collection

A great choice for a stay in Antwerp, Sapphire House Antwerp, Autograph Collection is just 3.9 mi (6.3 km) from the airport. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge.

Languages

Dutch, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Safe Travels (WTTC - Global), and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 139 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 total, up to 66 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 25 per day)
  • Onsite valet parking (EUR 60 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Elevator
  • Roll-in shower (select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Height-adjustable showerhead

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

PLANTn, 100% plant-based - Onsite bistro.
WILDn, 100% plant-based - Onsite fine-dining restaurant. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.97 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 29 per person

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Self parking costs EUR 25 per day
  • Valet parking costs EUR 60 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (WHO)
  • CovidClean (Safehotels - global expert)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Sapphire House Antwerp Autograph Collection
Sapphire House Antwerp, Autograph Collection Hotel
Sapphire House Antwerp, Autograph Collection Antwerp
Sapphire House Antwerp, Autograph Collection Hotel Antwerp

Frequently asked questions

Does Sapphire House Antwerp, Autograph Collection offer free cancellation for a full refund?
Yes, Sapphire House Antwerp, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sapphire House Antwerp, Autograph Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sapphire House Antwerp, Autograph Collection?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 66 lbs per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sapphire House Antwerp, Autograph Collection?
Yes. Self parking costs EUR 25 per day. Valet parking costs EUR 60 per day.
What are the check-in and check-out times at Sapphire House Antwerp, Autograph Collection?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
What is there to do at Sapphire House Antwerp, Autograph Collection and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Sapphire House Antwerp, Autograph Collection?
Yes, there are 2 onsite restaurants.
What's the area around Sapphire House Antwerp, Autograph Collection like?
Sapphire House Antwerp, Autograph Collection is in Old Town, a short 4-minute walk from Meir and 5 minutes' walk from Green Square.

Reviews

9.0

Superb

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Be aware for the following: avoid room 14 - as thus room is located next to the kitchen/preparation area, its a vegetarian hotel - so good luck finding any other food. Best is to eat outside, also service is so so...you have to look for people. However its very peaceful and has a classy atmosphere. We were really unhappy with the lack of non-vegan food options incl the lack of variatity of knick knacks at the at the bar...after 2 peanuts you dont want to eat more. We decided to make this our hotel of choice, but will remain frustrated with the lack of food options. Note that beers are being poured in normal glasses and for an ex-Belgian (left 35 years ago) that felt like a sin...they are missing some of the belgian touches that we are known for.
PETER, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Gorgeous property, friendly staff and very clean.
Dorothy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful, comfortable rooms. Central and very convenient location for exploring Antwerp.
Therese, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great 5 stars hotel, very stilish and in a good location. Only one thing that could be better is breakfast, since variety qute low.
raimundas, 2-night trip
Verified Hotels.com guest review

6/10 Good

Althgouh the room and the bathroom were nice , the smells from the drains in the bathroom were not good . Maintenance tried to sort this the first night but we had to move to another room for the last night as they were again pervasive. Otherwise good location
Anne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rachid, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Most of the rooms have no view. The King room has a wall in front of the window. The room is very warm and you can’t regulate the temperature yourself. The manager assistant claimed you can but 2 people in the reception confirmed there is a central regulation only and you need to ask. We asked twice to lower temperature from 23 to at least 21 but no luck. The windows only tilt so no fresh air. No available information in the room on how to contact reception. No number on the phone or anywhere.when we asked someone said 1 and the other receptionist said 9. There is. nobody to help with suitcases.
Beata, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything
Stanley, 1-night trip
Verified Expedia guest review

6/10 Good

James, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Daniela, 1-night romance trip
Verified Expedia guest review