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Sutherland House

3.0 star property
Hotel with bar/lounge, near Ex-cárcel Valparaíso

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Photo gallery for Sutherland House

Premium bedding, soundproofing, iron/ironing board, rollaway beds
Front of property
View from property
21-inch flat-screen TV with cable channels, TV
Dining
At Sutherland House, guests enjoy a warm welcome with a daily manager's reception and free breakfast buffet. Explore the nearby Ex-cárcel Valparaíso or unwind at the rooftop terrace with WiFi connectivity. Previous guests have praised the beautiful garden, coffee shop, and helpful concierge services.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Free breakfast
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Rooftop terrace
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Standard Double Room

Highlights

Yard
Soundproofed
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Deep soaking bathtub
Cable channels
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Standard Twin Room

Highlights

Yard
Soundproofed
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Deep soaking bathtub
Cable channels
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Double Room

Highlights

Yard
Balcony
Soundproofed
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Deep soaking bathtub
  • Bay view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida Alemania 4966 - Cerro Alegre, Valparaiso, Valparaiso, 2340000

What's nearby

  • Plaza Sotomayor - 14 min walk - 1.2 km
  • La Sebastiana Museum - 17 min walk - 1.4 km
  • Valparaiso University - 20 min walk - 1.7 km
  • Port of Valparaiso - 4 min drive - 2.7 km
  • Vina del Mar Casino - 11 min drive - 9.4 km

Getting around

  • Santiago Intl. Airport (SCL) - 83 min drive
  • Puerto Station - 18 min walk
  • Bellavista Station - 19 min walk
  • Francia Station - 28 min walk

Restaurants

  • ‪Giardino Malandrino - ‬2 min walk
  • ‪Centro Cultural Ex- Carcel - ‬9 min walk
  • ‪Amor Porteno - ‬11 min walk
  • ‪La Quinta De Los Nuñez - ‬9 min walk
  • ‪Casa Alegre - Dimalow - ‬11 min walk

About this property

Sutherland House

Take in the views from the rooftop terrace when you stay at Sutherland House. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other features include a snack bar/deli, a terrace, and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:30 AM–11:30 AM
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Surfing/body boarding nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1870
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas

Room amenities

Be entertained

  • 21-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Yard

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.00 per night

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Sutherland House Hotel
Sutherland House Hotel Valparaiso
Sutherland House Valparaiso
Sutherland House Hotel
Sutherland House Valparaiso
Sutherland House Hotel Valparaiso

Frequently asked questions

Does Sutherland House offer free cancellation for a full refund?

Yes, Sutherland House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sutherland House?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sutherland House?

Yes, there's free self and valet parking. Parking spots may be limited.

What are the check-in and check-out times at Sutherland House?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon.

Is there an onsite casino at Sutherland House?

No, this hotel doesn't have a casino, but Vina del Mar Casino (12-min drive) is nearby.

What is there to do at Sutherland House and nearby?

Have fun with nearby activities like cycling and body boarding. Sutherland House also has a garden.

Does Sutherland House have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Sutherland House have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Sutherland House like?

Sutherland House is a short 15-minute walk from Mirador Paseo Gervasoni and 15 minutes' walk from Paseo Yugoslavo.

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Sutherland House Reviews

Reviews

9.4

Exceptional

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10

Todo bien, personal muy amable, todo muy limpio, tranquilo. Cercano a muchos lugares de interés y restaurantes. Hay estacionamiento, pero reducido, es necesario dejar llaves para acomodar autos. El desayuno bueno, hay de todo un poco. Sugiero poner un vaso y un espejo en la habitación.
1-night trip

10/10

Lo mejor la atención de Jorge, la vista sobre Valparaíso, la casa misma y la cercanía al Cerro Alegre y la plaza Bismark. Falta más agua en la ducha y hay mucha escala que subir y bajar.
3-night trip

8/10

Muy bonito. La atencion de recepcion excelente. Falta arreglar los jardines exteriores
1-night trip

10/10

Très bon accueil, vue exceptionnelle de notre chambre 302 sur valpo ! Bonne situation ( 800m restos)
2-night trip

10/10

1-night trip

10/10

1-night trip

4/10

Pieza en deterioro. Baños sin higienizar. Desayuno pobre. El valor wxcelsvamte ñaro para sólo pagar l vista. Desmerece la limpieza, la cama. Las fotos son engañadoras.
3-night trip

8/10

1-night trip

8/10

Vue féerique sur la ville et près du quartier sympa. Ne mérite pas son prix annoncé. Salle de bain dans un très mauvais état Literie excellente
1-night trip

10/10

3-night trip

8/10

Receptionists were friendly and accomodating. View from our room window was beautiful. However, toilet seat was falling apart, very little toilet paper, towels were so old.
1-night trip

10/10

Great spot, quieter than down near La Reina Good views and breakfast Staff were great
1-night trip

8/10

la atención muy buena, la limpieza bien pero para personas de tercera edad, difícil llegar ya que hay que subir mucho a pie.
2-night trip

8/10

Very nice little hotel, with a really beautiful view from the rooms..
1-night trip

10/10

Súper buena experiencia, lo pasé estupendo. Buenas las Instalaciones.
2-night trip

10/10

1-night trip

10/10

1-night trip

6/10

2-night trip

10/10

Gente muy amable
2-night trip

10/10

Excelente, muy buena atencion, bien ubicado. La habitacion tenia una vista espectacular...
1-night trip

10/10

2-night trip

10/10

Nice hotel, excelent service. at the top of Cerro Alegre don Claudio received us and accomodate us in a very nice room, very clean with a superb view of Valparaiso. Breakfast is very good youalmost feel at home with a good variety of choices.
1-night trip

10/10

The staff and owner of Sutherland House could not have been nicer or more accommodating to us (a party of six). They gave us directions & maps, recommended good restaurants, and gave us the number for a reliable taxi driver. Lovely small boutique hotel.
1-night trip

10/10

Hotel is very central to area. Good breakfast and very kind staff. It can be loud on weekend with music and dogs but well worth it...
2-night trip

10/10

Günstig zum Hause Pablo Neruda gelegen, per Bus 5 min. Die Stadt muss man erlaufen, wir haben tägl. 10 km per pedes gemacht, Markt und Büchermarkt besucht, freundliche aufmerksame einheimische, Metro Richtung vina del mar nutzen
1-night trip