Hotel Puerto Carmen

3.0 star property
Hotel with outdoor pool, near Puerto del Carmen Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Puerto Carmen

Outdoor pool, pool umbrellas, sun loungers
Reception
Exterior
Outdoor dining
Fridge, microwave, stovetop, coffee/tea maker

Reviews

6.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Non-smoking
    Non-smoking
Main amenities
  • Housekeeping on weekdays
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Outdoor tennis court
  • Terrace
  • 24-hour front desk
  • Garden
  • Arcade/game room
  • Computer station
Feel at home
  • Playground on site
  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Television

Room options

Available filters for rooms
Showing 2 of 2 rooms

Apartment, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Kitchenette
Refrigerator
TV
2 bedrooms
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Kitchenette
Refrigerator
TV
Separate bedroom
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Avenida Juan Carlos I, 35, Puerto del Carmen, Tias, Lanzarote, 35510

What's nearby

  • Puerto del Carmen Beach - 13 min walk - 1.1 km
  • Playa Chica - 14 min walk - 1.2 km
  • Lanzarote Golf Resort - 3 min drive - 2.1 km
  • Pocillos Beach - 10 min drive - 3.7 km
  • Playa de Matagorda - 13 min drive - 7.6 km

Getting around

  • Lanzarote Airport (ACE) - 9 min drive

Restaurants

  • ‪Tropicana - ‬12 min walk
  • ‪Restaurante Fantástico - ‬13 min walk
  • ‪Burger King - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪La Cascada Puerto - ‬10 min walk

About this property

Hotel Puerto Carmen

Hotel Puerto Carmen puts you within a 10-minute drive of Puerto del Carmen Beach and Pocillos Beach. Guests indulge in hydrotherapy, then grab a bite to eat at the restaurant. There's an outdoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves.

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 148 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • No onsite parking
  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Tennis
  • Beach nearby
  • Scuba diving nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Arcade/game room
  • Outdoor tennis court

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Pay movies

Home comfort

  • Coffee/tea maker

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Weekday housekeeping only
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This buffet restaurant specializes in Regional cuisine and serves breakfast and dinner.
Onsite venue #2 - This poolside bar specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for EUR 7 per day (rates may vary)
  • WiFi is available in public areas for EUR 7 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately EUR 9 for adults and EUR 4.5 for children

Policies

This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Puerto Carmen
Puerto Carmen Hotel
Hotel Puerto Carmen Tias
Hotel Puerto Carmen Tias
Hotel Puerto Carmen Hotel
Hotel Puerto Carmen Hotel Tias

Frequently asked questions

Does Hotel Puerto Carmen offer free cancellation for a full refund?
Yes, Hotel Puerto Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Puerto Carmen?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Puerto Carmen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Puerto Carmen?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Puerto Carmen?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at Hotel Puerto Carmen?
No, this hotel doesn't have a casino, but Gran Casino de Lanzarote (4-min drive) is nearby.
What is there to do at Hotel Puerto Carmen and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include an arcade and a garden.
Are there restaurants at or near Hotel Puerto Carmen?
Yes, there's an onsite restaurant that offers Regional cuisine and poolside dining.
Does Hotel Puerto Carmen have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.
Does Hotel Puerto Carmen have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Hotel Puerto Carmen like?
Hotel Puerto Carmen is a short 13-minute walk from Puerto del Carmen Beach and 14 minutes' walk from Playa Chica.

Hotel Puerto Carmen Reviews

Reviews

6.6

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Good

Nice pool area
Clean apartment clean bedding and towels
Dianne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Ebookers guest review

6/10 Good

Marie, 7-night trip
Verified Hotels.com guest review

6/10 Good

5-night trip
Verified Expedia guest review

8/10 Very Good

7-night trip
Verified Expedia guest review

8/10 Very Good

Not the best but for the price and star rating it’s not too bad. Good location
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely little hotel
Lovely hotel as long as don’t have high expectations for what you are paying. Rooms are clean and good size all staff are very friendly and in great location supermarket literally over the road. Pool was cleaned daily and a nice area, hotel also provide evening entertainment great for a family holiday on a budget or girly trip.
Laura, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Pleasant hotel
Nice hotel pleasant walk to beach and main strips
Scott, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Very basic shower cold most nights room was next to busy road noisy
7-night trip with friends
Verified Expedia guest review

8/10 Very Good

Gd outdoor pool, plenty of sun loungers but some in poor condition. Rooms fair, well stocked in kitchen, suit basic needs.. beds quite hard in room and pull out sofa bed had broken slots, but managed wth it all th same..room cleaning frequent enuf..staff helpful.. reception dining area pleasant/ clean..
5-night family trip
Verified Expedia guest review

4/10 Fair

Old
The hotel and everything in there is very tired, all the sun beds were too uncomfortable to lay on, the rooms are extremely dated and desperate for a refurbish, I suppose you get what you pay for.
1-night trip
Verified Expedia guest review

8/10 Very Good

Basic and dated apt hotel but totally acceptable, good location for old town/port but uphill on way back(taxi only €3.50). Cheap price so you get what you pay for. This was our second stay.
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel, clean, convenient to shops and bars
Really enjoyed our stay. The pool is great with plenty of sun loungers. No problem getting a taxi as was booked by reception at no cost.
Eamon, 14-night romance trip
Verified Expedia guest review

4/10 Fair

Basic
If you need a cheap bed for the night and are not going to spend any length of time there it will.meet your needs.If you need more than that avoid this hotel . It is cheap but you have to pay extra for the tv ,Wi-Fi, hairdryer, iron. The windows and doors don't fit properly so there is constant drafts. The apartment kitchens are very sparsely equipped you could make a cup of coffee and some beans on toast but not much more. The location and design of this aparthotel are good and it has the potential to be so much better. REMEMBER THAT YOU GET WHAT YOU PAY FOR.
Ken, 2-night trip
Verified Expedia guest review

8/10 Very Good

Cheap and cheerful
Located in between old and new town. Excelllent value for money. Very clean but very basic but you have to remember you are only paying for basic. Definitely recommend
Verified Expedia guest review

8/10 Very Good

Lovely, clean hotel
We stayed her for 4 nights over Easter. The place and apartment was lovely. Nice size, lovely balcony and well kitted out kitchen. The only thing, would be to have a double bed, as we requested a Double room. Great facilities, Swimming pool, table tennis, fuseball, pool table and nice poolside bar. Everywhere was spotless, and well maintained. We had breakfast every morning (as it was included), which was ok,but I wouldn't pay €7 for it where there are other places to eat on the strip much cheaper and better food. We went to the Sunday market, which was organised by the hotel. The Wifi was ok, shame there is a surcharge. All in all a good place to stay, and would go back.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

We had a great week here , everyone was lovely pool area and little garndens great for the sunny days we had. Over all a great week had.
Verified Hotels.com guest review

8/10 Very Good

Hotel situated ideally for everything
Had a good time there that was our second visit to the hotel
Verified Expedia guest review

6/10 Good

Nice stay
Nice hotel needs updating. Is in a great location near to old and new town (within 10 minute walk). The wifi and safe is a surcharge. Entertainment provided seems good. Pool is a good size but is not heated - was freezing!
Verified Hotels.com guest review

6/10 Good

Good location but purely functional
The reception staff for the hotel and apartments were very helpful but very little was included in the price for the apartments. Neither wifi in the apartments nor TV was included (only the few Spanish channels but no films to speak of) so if the weather isn't great, you may end up spending more to either go out or stay in with the TV. It was clean and comfortable but there were no bowls or washing up facilities which I would have expected. It was fine for a budget trip but if you want a little more comfort I would try elsewhere.
Verified Expedia guest review

2/10 Poor

Shocking
Shocking do not stay here run down and needs major refurbishment to the whole hotel
Verified Hotels.com guest review

8/10 Very Good

Very central
Very central , could do with descent singers , music ect otherwise ok
Verified Expedia guest review