To check into the hotel, we waited outside for about 10 minutes waiting to be buzzed in and it was around 1830. We didn't meet any staff until breakfast, which was great and perfect for children. Upon checking out, we were told our room ( which was freezing)was already charged for the two nights. We received no receipt because the owner had left. Once we arrive home, I realized that my card had been charged for our friends room also. Luckily, it was a easy fix; however, our card was charged $375 instead of $167. The hotel had both parties credit card information but he took no time to verify any details.