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Sheraton Kampala Hotel

Photo gallery for Sheraton Kampala Hotel

Property amenity
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Sheraton Kampala Hotel

UNESCO Sustainable Travel Pledge

Sheraton Kampala Hotel

4.0 star property
4-star Kampala hotel with full-service spa, connected to the convention center

7.8/10 Good

166 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Ternan Avenue, Kampala
Main amenities
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • Heart of Kampala

Getting around

  • Entebbe Intl. Airport (EBB) - 55 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Cafe Javas Boulevard - 9 min walk
  • Karveli Bakery and More - 6 min walk
  • Grand Imperial Hotel - 4 min walk
  • Lions Club - 9 min walk
  • Fang Fang Restaurant, Communications House - 11 min walk
Map

About this property

Sheraton Kampala Hotel

Sheraton Kampala Hotel offers an airport shuttle (available 24 hours) for USD 50 per person one-way. Guests can visit the spa to be pampered with massages, facials, or body treatments, and Paradise Grill, one of 5 restaurants, serves barbecue. Other highlights at this upscale hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. The restaurant and location get good marks from fellow travelers.

Languages

Arabic, English, Filipino, French, German, Greek, Italian, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 236 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite extended parking
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

What to do

  • Tennis
  • Fitness classes
  • Racquetball/squash
  • Shopping
  • Golf lessons nearby

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Conference space (11050 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1967
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • 18 holes of golf
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Greek
  • Italian
  • Romanian
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Sheraton Kampala Hotel Spa has 1 treatment room. Services include facials and body treatments. The spa is open daily.

Dining

Paradise Grill - Overlooking the garden, this restaurant specializes in barbecue. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person
  • Airport shuttle service is offered for an extra charge of USD 50 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 65.0 per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Sheraton Kampala
Kampala Sheraton
Kampala Sheraton Hotel
Sheraton Hotel Kampala
Sheraton Kampala
Sheraton Kampala Hotel
Sheraton Kampala Hotel Hotel
Sheraton Kampala Hotel Kampala
Sheraton Kampala Hotel Hotel Kampala

Frequently asked questions

Does Sheraton Kampala Hotel offer free cancellation for a full refund?
Yes, Sheraton Kampala Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Kampala Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Kampala Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sheraton Kampala Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sheraton Kampala Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Sheraton Kampala Hotel?
Yes, an airport shuttle is available. The charge is USD 50 per person one-way.
What are the check-in and check-out times at Sheraton Kampala Hotel?
You can check in from 3 PM - 5 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Sheraton Kampala Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes aerobics and racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sheraton Kampala Hotel also has 2 bars, a 24-hour fitness center, and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near Sheraton Kampala Hotel?
Yes, there are 5 onsite restaurants, featuring alfresco dining, barbecue, and garden views.
Does Sheraton Kampala Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sheraton Kampala Hotel like?
Sheraton Kampala Hotel is in the heart of Kampala, a short 13-minute walk from The Parliament of the Republic of Uganda and 13 minutes' walk from Embassy of Sweden. Travelers say the area is walkable and good for shopping.

Reviews

7.8

Good

8.2/10

Cleanliness

8.1/10

Staff & service

8.9/10

Amenities

7.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very Good

the place to stay
great service. center location old facility...
eran, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Abdalslam, 26-night trip
Verified Wotif guest review

10/10 Exceptional

NTR
Cesar, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very safe, very clean.very manicured and neatly kept compound, extremely professional staff right from the Askari at the entrance. Wow to be honest I just picked Sheraton at random and goodness I looved it. D the dinning area is well suited the food is excellent.. Barnabas at the reception is just awesome
Asha, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The service is always exceptional and the breakfast so out of this world .. will come again. Phiona v
phiona, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

rosa, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good location, clean, and quite. Will choose it again
2-night business trip
Verified Expedia guest review

10/10 Exceptional

7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the stay at Sheraton Kampala
Vidhi, 3-night business trip
Verified Hotels.com guest review