Fidelity Hotel puts you in a great location, within just a 10-minute walk of Progressive Field and Rocket Arena. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Club Room, which serves Regional cuisine and is open for breakfast and dinner. Also, Rock and Roll Hall of Fame and JACK Cleveland Casino are within a 15-minute walk. The property is just a short walk to public transportation: Tower City-Public Square Station is 9 minutes away.
Cleveland Hopkins International Airport (CLE) - 18 min drive
Cleveland, OH (CGF-Cuyahoga County) - 24 min drive
Cleveland Station - 16 min walk
Tower City-Public Square Station - 9 min walk
Restaurants
The Arcade - 2 min walk
Chipotle Mexican Grill - 3 min walk
House of Blues Cleveland - 3 min walk
Geraci’s Pizza Slice Shop - 5 min walk
Barrio - 5 min walk
About this property
Fidelity Hotel
Fidelity Hotel puts you in a great location, within just a 10-minute walk of Progressive Field and Rocket Arena. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Club Room, which serves Regional cuisine and is open for breakfast and dinner. Also, Rock and Roll Hall of Fame and JACK Cleveland Casino are within a 15-minute walk. The property is just a short walk to public transportation: Tower City-Public Square Station is 9 minutes away.
Languages
English
At a glance
DONE
Hotel size
97 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets stay free (dogs and cats only)
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite valet parking (USD 52 per night; includes in/out privileges)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Private dining
Working away
2 meeting rooms
Coworking spaces
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Romance packages
Facilities
1 building/tower
Communal living room
24-hour fitness center
At least 80% of food locally-sourced
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 36
Assistive listening devices available
Wheelchair-accessible path to elevator
Visual alarms in hallways
Front entrance ramp
Well-lit path to entrance
Stair-free path to entrance
Hardwood flooring in public areas
Room amenities
Be entertained
55-inch LCD TV
Premium satellite channels
Streaming services
Home comfort
Heating (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
Freshen up
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
Food and drink
Champagne service
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Recycling
Special features
Dining
Club Room - This restaurant specializes in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: USD 23.50 per accommodation, per night
Optional extras
Full breakfast is offered for an extra charge of approximately USD 35 for adults and USD 15 for children
Parking
Covered valet parking costs USD 52 per night with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Property Registration Number 84-3639488
Also known as
Fidelity Hotel Hotel
Fidelity Hotel Cleveland
Fidelity Hotel Hotel Cleveland
Frequently asked questions
Are pets allowed at Fidelity Hotel?
Yes, cats and dogs stay free. Food and water bowls are available.
Is parking offered on site at Fidelity Hotel?
Yes. Valet parking costs USD 52 per night.
What are the check-in and check-out times at Fidelity Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Fidelity Hotel?
No, this hotel doesn't have a casino, but JACK Cleveland Casino (7-min walk) is nearby.
What is there to do at Fidelity Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Fidelity Hotel?
Yes, Club Room offers Regional cuisine.
What's the area around Fidelity Hotel like?
Fidelity Hotel is in Downtown Cleveland, a short 9-minute walk from Tower City-Public Square Station and 8 minutes' walk from Progressive Field.
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Fidelity Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
10/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10
Beautiful historic hotel. Friendly staff, great food in the restaurant, and great location.
Angela
2-night trip
10/10
Great location tucked away at the center of downtown Cleveland. Friendly and helpful staff. Great food, wonderful house keepers. Would love to stay again.
Verified traveler
5-night trip
10/10
This was the second of my 3 stats at the Fidelity; and I can't wait to book more! The location is convenient, safe and fun. The rooms are affordable, all new, clean and functional. The staff..ALL the staff, is amazing! Friendly, go out of their way to make the stay amazing
mike
1-night trip
10/10
Beautiful boutique hotel. Enjoyed the atmosphere and had a fantastic breakfast! Close to casino, Progressive field and Rocket Center.
Holly
1-night trip
10/10
All I can see is it’s a wonderful property. The only downside, and you can’t blame the property for this is that the city seems dangerous, especially at night.
Andrew
2-night trip
10/10
Quiet and classy, very comfortable stay. Got good views of the city.
Maria
1-night trip
10/10
Stay was one of the best I've had, anywhere. I was in town for surgery and aside from everything being so well maintained, rooms virtually spotless, the deep, clawfoot tub was GREAT! Waterfall showers in such a large space was
Todd M
1-night trip
10/10
Fresh, upscale hotel near Downtown. Full of art, friendly staff, comfortable spaces. Highly recommend!
Rebecca Jo
4-night trip
10/10
Great location within walking distance to attractions and restaurants in downtown Cleveland. Valet parking was efficient and hotel staff were all very friendly. Room was cozy and very clean.
Kathryn
1-night trip
10/10
Absolutely beautiful hotel tucked away in the downtown Cleveland area. The room was small but perfect for myself, since I was traveling alone. It was so cozy with a very prestigious look. I will most definitely stay here again if the opportunity arises and I am in Cleveland. I wanted to just stay in that comfy bed all day! The staff was super sweet and helpful as well. Thank you for such a wonderful stay, albeit short. :)
Jennifer
1-night trip
10/10
Quiet, friendly staff, walking distance to everything
Anthony
1-night trip
10/10
Beautiful & classy hotel. Staff are wonderful. I felt very pampered. Oh, and the bed was soooo nice.
Allan
2-night trip
10/10
Beautiful new hotel
Denise
1-night trip
10/10
Fidelity offered exceptional service, I.e., top-notch customer service, cleanliness, valet, room, and all! Everything was above and beyond—exceptional staff! Definitely will visit for future visits in the area, and will recommend! Total comfort, plus located in walking distance of restaurants and local entertainment!
Yolanda
2-night trip
10/10
Everyone was amazing, from the front desk down to the valet service! I thoroughly enjoyed my stay.
Rashawnda
2-night trip
10/10
Beautiful rooms, friendly staff, clean, excellent breakfast. Would come back!
Mary
1-night trip
10/10
The Fidelity Hotel is very well appointed. It has modern , elegant interiors fitting perfectly within the architecture of the building. It was a pleasure to stay there.
Pamela
1-night trip
10/10
Super friendly. Close to arena.
Lance
1-night trip
10/10
In the age of old worn out s**ty chain hotels, it’s nice to stay in a proper boutique hotel. A . Wouldn’t stay anywhere else when visiting Cleveland.
John
1-night trip
8/10
Perfect location, loved the decor. The room was very small and compact for a king bed. Definitely looked bigger in the pictures. Lights above the sink mirror went out after the first night. You have to call for ice or go to the front desk for it. I do think the stay was slightly overpriced, but the service was great and everyone was friendly.
Olivia
4-night trip
10/10
Room was a little dusty but over all clean. Could’ve used room service but N/A. And lunch wasn’t available either. Should’ve had the bar open. Don’t know why. But when restuarant and bar was open the food, beverage and service was amazing. Great cocktails and by far the best burger I ever had.
Nicholas
3-night trip
10/10
So everything was top notch. The pay at property service fees per guest, not included in the booking were high but in this case we got exactly what we payed for. Everything i encountered during my stay was perfect or as close to perfect as one could have expected. Check in was swift and efficient, the rooms were as promised, pretty flawless. Beds were super comfortable, the huge waterfall shower, (about as big as my home bathroom, the claw foot tub in my room was over the top, in the best way! Because of my
Jean-Marie C
2-night trip
10/10
What a nice surprise. I felt at home at Fidelity. Looking forward to lodging again next month!
Giulio
6-night trip
6/10
Street signage is not lit, so straight away we couldn’t find the entrance. The front desk staff was very friendly and willing to answer questions. Very pricey stay with no offer of helping us take bags to the room, we had to ASK for room cleaning, hidden charges, no microwave or refrigerator even though there was a stocked liquor mini fridge. Just not our cup of tea, and way outside my idea of value for what amenities were offered.
Karen
3-night trip
10/10
Incredible! Attention to detail is truly paramount. Simply outstanding!