6/10 Good
June 1, 2016
Bit run down but good overall
Boutique Zen Suites was our arrival point in South America and we were pleased with the size and comfort of our room, as well as the helpful service from the reception staff (Sebastian!). The hotel is only about 10 years old but it looks like much of the upkeep was last done 5 years ago - the rooms were clean, but the bath flooded the bathroom, the extractor fan did nothing and made the whole room damp and the spa/pool areas are neglected. The pool was a nice temperature and we still enjoyed it, but was in a particularly dingy cellar and the "scottish shower" was grim. The sauna was lovely.
Overall, good for the money, just grin and bear the typically Buenos Airean state of repair. Thanks to the staff for being so helpful with us!
Gemma
Verified Hotels.com guest review