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Zen

3.5 star property
Hotel with restaurant, near Hoan Kiem Lake

Choose dates to view prices

In the heart of Ba Dinh, Zen Hotel offers a warm welcome with breakfast, a cozy bar and restaurant. Connect to in-room WiFi, get assistance from the helpful porter/bellhop or front-desk staff and enjoy luggage storage.

Reviews

5.0 out of 10

Popular amenities

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour room service
  • Business center
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Meeting room
  • Luggage storage

Feel at home (6)

  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker

Room options

View all photos for Superior Room, 1 Double or 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Double or 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Minibar
  • 20 sq m
  • Sleeps 3

View all photos for Deluxe Room, 1 Double or 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Double or 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Minibar
  • 28 sq m
  • Sleeps 4

View all photos for Suite

Minibar, in-room safe, desk, soundproofing

Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Minibar
  • 35 sq m
  • Sleeps 4
  • City view

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About the neighborhood

Map
43 QUAN THANH STR., BA DINH DISTRICT,43, HANOI, HAN

What's nearby

  • West Lake - 3 min walk - 0.3 km
  • Dong Xuan Market - 12 min walk - 1.0 km
  • Quan Chuong Gate - 15 min walk - 1.3 km
  • Hanoi Old Town Night Market - 18 min walk - 1.6 km
  • Hoan Kiem Lake - 20 min walk - 1.7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 33 min drive
  • Hanoi Long Bien Station - 6 min drive
  • Ga Thuong Tin Station - 18 min drive
  • Hanoi Railway Station - 27 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Phở Gà Tiến - ‬3 min walk
  • ‪1946 - ‬2 min walk
  • ‪Phở Yến - ‬3 min walk
  • ‪Bar Dinh Rooftop Lounge - ‬4 min walk
  • ‪Sơn Dương Quán - ‬3 min walk

About this property

Zen

Zen puts you just a 5-minute drive from Hoan Kiem Lake and West Lake. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Hanoi Old Town Night Market and Hanoi Opera House are just a 5-minute drive away.

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
DONE

Transfers

    • Airport shuttle at scheduled times*
    • Train station pick-up*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 420000 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 210000 per night

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Zen Hanoi
Zen Hotel Hanoi
Zen Hotel
Zen HANOI
Zen Hotel HANOI

Frequently asked questions

Does Zen offer free cancellation for a full refund?

Yes, Zen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is airport shuttle service offered by Zen?

Yes, an airport shuttle is available. The charge is VND 420000 per vehicle one way.

What are the check-in and check-out times at Zen?

You can check in starting at 2 PM. Check-out time is noon.

Are there restaurants at or near Zen?

Yes, there's an onsite restaurant.

What's the area around Zen like?

Zen is in Ba Dinh, a short 5-minute walk from West Lake and 18 minutes' walk from Hanoi Old Town Night Market.

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Reviews

Zen Reviews

5.0

5.8

Cleanliness

2.0

Location

6.0

Staff & service

4.0

Property conditions & facilities

Reviews

4/10 Fair

Photos from the website is different

1) hotel address given is wrong 2) photos soon on the website from the real is so much different

2/10 Poor

zentral, aber heruntergekommen, schreckliches Früh

es ist alles alt und ungepflegt, zum Glück waren wir nur eine Nacht.

10/10 Exceptional

Family hotel

It's a family hotel, but it would be better if a simple English can be spoken.

2/10 Poor

バックパッカー向き

サービスと清潔感を求めない人はいいでしょう。ホテルは古いです。インターネットも不安定です。Wi-Fiは繋がりませんでした。画像とはかなりギャップがあります。私はリピートはいたしません。

2/10 Poor

Pub mensongère

J'ai voyagé pendant quinze jours au vietnam, et de tous les hôtels que j'ai choisi, c'est le premier que je recommanderais pas du tout. Les Photos présentées n'ont rien à voir avec la chambre que l'on m'a donné qui était sale et humide. La salle de bain est inexistante, la douche se trouve au dessus des toilettes. L'Internet ne fonctionne pas et je ne parle pas du petit déjeuner situé dans un restaurant crasseux au dernier étage...!!! À éviter

10/10 Exceptional

Great holiday!

Stayed in the hotel for close to a week and I must say that the service is great! The staff are attentive and very friendly, always willing to help. For the price, Zen Hotel offers a very good deal with comfortable bed, nice room (I stayed in a suite room, with toiletries all provided for), and good breakfast. House-keeping is done daily. The hotel location is also great considering that it is only a very short walk to Hoan Kiem Lake (the lake is not very big, and many attractions are located near the lake). I saw the location of the hotel somewhere in one of the internet booking sites and was pleasantly surprised when I reached there - the hotel location was actually much more accessible than shown on the map. The hotel provided me with a good starting point to visit the rest of the city and the Old Quarters, which is also a short walk away (the busy Hang Gai, Hang... shopping areas are close by). Even Church Street is very much within walking distance ( > 15-30 mins), and the city is best explored on foot. Advise: Get a room away from the streets if possible. Streets in Hanoi are noisy as early as 5am with all the honks blaring in the streets. Other than the locals, most tourists will find the noise quite unbearable and advisable to get an inside room even if they say that the rooms are quiet (by their standards). Highly recommended!