Hotel Crocus

Photo gallery for Hotel Crocus

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Indoor pool
Pool
Outdoor spa tub
In-room dining

Overview of Hotel Crocus

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Hotel Crocus

4.0 star property
Mountain hotel in Zakopane with spa and indoor pool

9.2/10 Superb

78 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
Map
Chalubinskiego 40, Zakopane, Lesser Poland, 34-500
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Television
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In a national park

Getting around

  • Poprad (TAT-Poprad - Tatry) - 69 min drive
  • John Paul II - Balice Airport (KRK) - 95 min drive
  • Zakopane Station - 22 min walk
  • Nowy Targ Station - 28 min drive
  • Tatranska Lomnica Station - 55 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hotel Crocus

Hotel Crocus offers an airport shuttle (available 24 hours) for PLN 500 per vehicle one-way. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, facials, or mani/pedis. An indoor pool, a bar/lounge, and a fitness center are other highlights at this upscale hotel. Fellow travelers say good things about the helpful staff and nice bathrooms.

Languages

English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (PLN 30 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's pool
  • Supervised childcare (surcharge)
  • Children's games
  • Toys
  • Outlet covers

What to do

  • Foosball
  • Table tennis
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (1722 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Grab bar near toilet
  • Well-lit path to entrance

Languages

  • English
  • Polish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

SPA has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam.

The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of PLN 500 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 18 costs PLN 500 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 70 per pet, per day

Parking

  • Uncovered self parking costs PLN 30 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts major credit cards. Cash is not accepted.

Also known as

Crocus Hotel
Crocus Zakopane
Hotel Crocus
Hotel Crocus Zakopane
Hotel Crocus Hotel
Hotel Crocus Zakopane
Hotel Crocus Hotel Zakopane

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.5/10

Staff & service

10.0/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

simon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

JooTaik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was fine, clean hotel, swimming area as well, basically nothing to complain really. If I would be picky I would say that the furniture was classic and there was no queen size bed but two beds joined. The staff so nice and helpful made our short stay really pleasant.
Adrian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ok z małym "-"
Wszystko by było idealnie gdyby nie to ze na śniadaniu w pewnym momencie z czterech ciepłych dań (parówki, jajecznica, bekon, naleśniki) dostępne było tylko jedno a panie które zamiast sprawdzać czy czegoś nie brakuje stały i patrzyły się nie wiem na co. Poza tym wszystko ok. PS. Jeszcze parkowanie 30zł dla gości hotelowych to trochę za dużo
Jakub, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

Eduard, 8-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was lovely, staff too, the parking was excellent, swimming pool,sauna, hot tub, steam room all amazing. The only negative I could find was that the hotel was located a good 20 minutes walk from the center of Zakopane.
2-night family trip
Verified Ebookers guest review

10/10 Exceptional

Location ,very clean, nice room best spa ,friendly staff
1-night business trip
Verified Expedia guest review