2/10 Poor
Aug 5, 2024
Dissatisfied
Check in was self service and difficult- 2 rooms with one email not allowed even though they took a payment from me. No air conditioning, door to outside alley not safe to leave open to sleep. Could smell smoke from smoking guests. On small fan after 3 calls. Left in 2 hours and refusing to refund our additional 3 nights, 2 rooms. Still working to settle this
karen
karen, 4-night trip