The room itself was rather nice, with a desk and chair, dresser, large bed, and nightstands. There were two separate rooms for the shower and for the toilet. The plumbing is quite loud, and one could hear the rush of water anytime an occupant in another room flushed. The room is not air conditioned, which was fine during my stay despite it being July, since there was a nice breeze in the evenings to cool the room. However, this was not entirely ideal, because Rouen does have a lot of flies (noticed in several shops and museums). The staff did not end up coming in to clean my room on two of the four days of my stay, and I didn't notice any little sign I should have put on the door to request that. Improvements were being made to the hotel during my stay, and the first day they were repairing the first floor staircase. The location is great, located right behind the Museum of Fine Arts, and all of the city core is walkable. The only maps available at the hotel desk were in Japanese.