Beloved Playa Mujeres - Couples Only All Inclusive

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At Beloved Playa Mujeres - Couples Only All Inclusive, you'll have access to onsite parasailing and sailing. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and hydrotherapy. Le Bisou, one of 5 restaurants, offers ocean views and serves breakfast and dinner. Other highlights include 6 bars/lounges, a marina, and a poolside bar. Fellow travelers love the pool and helpful staff.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Marina
  • On the beach
  • 5 restaurants and 6 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Fitness center
  • Sauna
  • Beach towels
  • Hot tub
  • Pool bar
  • Swim-up bar

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is P50,505
P61,371 total
includes taxes & fees
Oct 30 - Oct 31

Why we love this property

Ocean playground
This all-inclusive paradise on white sand provides beach towels. Sailing, parasailing, and scuba diving beckon. A beachfront restaurant offers scenic dining.
Culinary adventures
Chefs craft culinary magic at 4 restaurants and a cafe, with 7 bars to explore. Ocean and garden views complement vegan, vegetarian, and local dining options.

Room options

View all photos for Terrace Suite With Plunge Pool

A white outdoor seating area with a pergola structure and a clear sky in the background.

Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 173 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

A pool area with a view of the ocean, palm trees, and a white outdoor seating area.

Beachfront Casita Suite w/ Private Pool

  • 102 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

A wooden deck with a hot tub and a view of the ocean.

Beachfront Two Story Casita Suite w/ Plunge Pool

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Round Jacuzzi

A hotel room with a large bed, two round mirrors, a vanity with a vase, and a view of the ocean.

Junior Suite with Round Jacuzzi

9.6 out of 10
Exceptional
(42 reviews)
  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

A poolside area with a white sofa, a small table, and a potted plant.

Swim Up Suite

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 102 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

A modern hotel room with a balcony overlooking the ocean, a seating area with a table, and a large window with curtains.

Junior Suite Ocean View

9.8 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

A rooftop hot tub with a clear view of the ocean and cityscape.

Ocean View Terrace Suite w/ Plunge Pool

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 173 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

A pool area with a view of the ocean, palm trees, and a white outdoor seating area.

Casita Suite w/ Private Pool

9.6 out of 10
Exceptional
(7 reviews)
  • 102 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

A wooden deck with a hot tub and a view of the ocean.

Two Story Casita Suite w Plunge Pool

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

A spacious bedroom with a large bed, a seating area with a sofa and armchairs, and a balcony with a view of the sea.

Ocean View Penthouse Ste w/plunge pool

  • Ocean view
  • 267 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite Pool View

A modern bedroom with a large bed, bedside tables, a bench, and a slatted headboard.

Honeymoon Suite Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Mujeres Beach - 6 min walk - 0.6 km
  • Punta Sam Beach - 3 min drive - 1.8 km
  • Playa Mujeres Golf Club - 5 min drive - 3.5 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 33 min drive - 22.0 km
  • North Beach - 46 min drive - 9.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Don Fernando Lobby Bar - ‬8 min drive
  • ‪Mike's Coffee - ‬2 min walk
  • ‪El Suspiro - ‬9 min drive
  • ‪Gourmet Hall - ‬6 min drive
  • ‪The Press - ‬17 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

  • At Beloved Playa Mujeres - Couples Only All Inclusive, you'll have access to onsite parasailing and sailing. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and hydrotherapy. Le Bisou, one of 5 restaurants, offers ocean views and serves breakfast and dinner. Other highlights include 6 bars/lounges, a marina, and a poolside bar. Fellow travelers love the pool and helpful staff.

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Water activities

    • Kayaking
    • Snorkeling

Land activities

    • Bicycling
    • Fitness facilities
    • Soccer

Lessons/classes/games

    • Aerobics
    • Cooking
    • Dancing
    • Language
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances
    • Theme parties

At a glance

Hotel size

    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Parasailing
  • Sailing
  • Ecotours nearby
  • Golf lessons nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Romance packages

Facilities

  • 10 buildings/towers
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Full-service spa
  • Marina
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Waste recycling policy
  • No plastic drinking straws
  • Reusable tableware only

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Accessible airport shuttle

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Le Bisou - Overlooking the ocean and garden, this fine-dining restaurant serves breakfast and dinner. Open daily.
Lupita Steakhouse - This beachfront steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Isla Trattoria - Overlooking the ocean and garden, this theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
El Mar - This beachfront restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
This property uses some wind energy. Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.

Also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Does Beloved Playa Mujeres - Couples Only All Inclusive offer free cancellation for a full refund?

Yes, Beloved Playa Mujeres - Couples Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, there are 3 outdoor pools.

Are pets allowed at Beloved Playa Mujeres - Couples Only All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, an airport shuttle is available. The charge is MXN 3904.21 per vehicle roundtrip.

What are the check-in and check-out times at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Beloved Playa Mujeres - Couples Only All Inclusive and nearby?

Have fun with onsite activities like parasailing and sailing. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Beloved Playa Mujeres - Couples Only All Inclusive also has 6 bars and a sauna, as well as a Turkish bath and a garden.

Are there restaurants at or near Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, there are 5 onsite restaurants, featuring beachfront dining and garden views.

Does Beloved Playa Mujeres - Couples Only All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

What's the area around Beloved Playa Mujeres - Couples Only All Inclusive like?

Beloved Playa Mujeres - Couples Only All Inclusive is in Playa Mujeres, a short 7-minute walk from Mujeres Beach.

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Reviews

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurants at this property offer a wide variety of delicious options with exceptional service. (122 reviews)
  • The beach was calm, beautiful, and never too crowded, with crystal-clear turquoise water and spacious white sand. (67 reviews)
  • The spa experience was world-class, with exceptional service, relaxing hydrotherapy, and excellent massages. (44 reviews)
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Popular mentions

Service staff
Food
Room
Beach
Restaurant
Couples
Spa
Trip
Honeymoon
Amenities

Reviews

Verified review

10/10 Exceptional

The best staff ever, great food, plenty to do, quiet, relaxing, and romantic.
Verified review

10/10 Exceptional

Clean, quiet, great staff, beautiful weather and amazing food and drinks.
Verified review

10/10 Exceptional

This resort is quiet, lovely, staff is super helpful, food was ok.
Verified review

10/10 Exceptional

Food was excellent. Service was wonderful and the resort was extremely clean.
Verified review

10/10 Exceptional

The best stay ever - Beautiful grounds. Resort is very clean and the food is so delicious. All the workers are super nice and friendly. Highly recommend.
Verified review

10/10 Exceptional

Amazing hotel. Phenomenal food and service. My husband and I loved the stay and highly recommend. The romance spa package was also incredible.
Verified review

10/10 Exceptional

This is our 4th time staying at beloved. This place never disappoints and the staff are extraordinary.
Verified review

8/10 Very good

Beach was clean with clear blue waters
Verified review

10/10 Exceptional

Our stay at Beloved was nothing short of a dream. From the moment we arrived until the moment we left the staff was beyond attentive, our room was beautiful, and the resort was a perfect quiet getaway for us to celebrate our birthdays and anniversary. We enjoyed the intimacy there, where it was all about us being together. Can’t wait to return.
Verified review

10/10 Exceptional

The staff was very professional and always working to make our stay enjoyable. So nice to not have to make reservations at any of the restaurants.
Verified review

10/10 Exceptional

Amazing staff, clean and beautiful rooms, great drinks and great food!
Verified review

10/10 Exceptional

Excellent service at a small, quiet resort. The beach was fabulous.
Verified review

10/10 Exceptional

The room is clean, the staff are friendly, the food was good and the resort is good for adults only.
Verified review

10/10 Exceptional

Staff was fantastic; the rooms and facilities were top notch. Very quiet and peaceful; a great place to chill and relax with your companion. Food and drinks were great; accommodations were well taken care of; the best all inclusive trip we’ve taken.
Point with lighthouse seen from the beach.
Private beach.
Sunrise on the beach.
What met us at our room.
Verified review

10/10 Exceptional

We loved this resort!! Amazing food, ambience and service!! We will be back.
Verified review

10/10 Exceptional

Service and overall facility was excellent. The staff are all really friendly and go our of their way to make the stay enjoyable. They are not overly intrusive which gave us the privacy we were looking for.
Verified review

10/10 Exceptional

Amazing place to relax and enjoy the view from the beach with amazing food
Verified review

10/10 Exceptional

Beautiful room and view
Verified review

8/10 Very good

Great all inclusive for the price. Food was not quite as good as Iwas expecting based on reviews I read but from what I understand, better than most all inclusives. The staff was amazing
Verified review

10/10 Exceptional

The room was spotless and beautiful! The staff were all super nice, helpful and courteous.
Verified review

10/10 Exceptional

Great room! Excellent property and wonderful staff. Food was average to above average, but that's my only criticism!
Verified review

8/10 Very good

Clean resort helpfull and friendly staff.
Verified review

10/10 Exceptional

Everything about the place was amazing. Staff friendly. Food great. Service excellent and timely. Will highly recommend staying there.
Verified review

10/10 Exceptional

Very nice and quiet resort, staffs are extremely friendly and helpful, definitely recommend it to all the couples!
Verified review

10/10 Exceptional

Well maintained facility and friendly staff