Cleveland Clinic - Hillcrest Hospital - 5 min drive - 3.5 km
Legacy Village - 8 min drive - 8.9 km
Case Western Reserve University - 19 min drive - 15.4 km
Cleveland Clinic - 20 min drive - 18.5 km
Cleveland Museum of Art - 21 min drive - 16.2 km
Getting around
Cleveland, OH (CGF-Cuyahoga County) - 10 min drive
Cleveland, OH (BKL-Burke Lakefront) - 25 min drive
Cleveland Hopkins International Airport (CLE) - 33 min drive
Cleveland Station - 24 min drive
Free area shuttle
Restaurants
Chick-fil-A - 4 min drive
Starbucks - 5 min drive
Winking Lizard Tavern - 4 min drive
Wendy's - 4 min drive
Chipotle Mexican Grill - 15 min walk
About this property
Hilton Garden Inn Cleveland East/Mayfield Village
When you stay at Hilton Garden Inn Cleveland East/Mayfield Village, you'll be within a 15-minute drive of Lake Erie. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Garden Grill & Bar, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
128 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Offsite
Free area shuttle within 5 mi
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 6:30 AM–noon
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Free local shuttle
Grocery/convenience store
Working away
24-hour business center
Meeting rooms
Conference center (6630 square feet of space)
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
Spa tub
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
The Garden Grill & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 7 for adults and USD 7 for children
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 10 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Hilton Garden Inn Cleveland East/Mayfield Village
Hilton Garden Inn Cleveland Village
Hilton Garden Inn Cleveland Village Hotel
Hilton Garden Inn Cleveland Village Hotel East/Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garn Cleveland Mayfiel
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Frequently asked questions
Does Hilton Garden Inn Cleveland East/Mayfield Village offer free cancellation for a full refund?
Yes, Hilton Garden Inn Cleveland East/Mayfield Village does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Cleveland East/Mayfield Village?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at Hilton Garden Inn Cleveland East/Mayfield Village?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Cleveland East/Mayfield Village?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Cleveland East/Mayfield Village?
Check-in start time: 3 PM; Check-in end time: 1:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Cleveland East/Mayfield Village and nearby?
Hilton Garden Inn Cleveland East/Mayfield Village has an indoor pool and a spa tub, as well as a fitness center.
Are there restaurants at or near Hilton Garden Inn Cleveland East/Mayfield Village?
Yes, The Garden Grill & Bar offers American cuisine.
Hilton Garden Inn Cleveland East/Mayfield Village Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
8.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
December 13, 2024
John
John, 1-night trip
Verified Hotels.com guest review
2/10 Poor
December 8, 2024
When we got to the hotel the night clerk gave us a keycard and when I asked about breakfast he said I needed to pay a fee.
I stated to him that I already payed for a breakfast the next day and he stated that " I did not".
So I just assumed I would lose money since I tried to show him the invoice on my phone.
When we got to the 1rst room it had a broken lamp with the bulb hanging out and the refrigerator was broke and freezing over.
When I notified the night clerk of the room condition he gave me a key to a 2nd room.
When I got to the second room the door was already opened and the lights were all on.
The bed looked like someone was already sleeping in it and the bathroom was used.
By this time it was getting late.
I came back for a 3rd time he gave me a card key to a room on another floor.
This room appeared to be fine.
However, when we were getting cold ( It was winter) the heater/ air conditioner was not working.
There was a note on the thermostat apologizing for any inconvenience.
We ended up just keeping the room because we were too exhausted to say anything.
This was after 11:30PM.
Later that morning we had a knock on the door from " housekeeping" at 8:00AM!!
She did apologize,however.
When we were ready to depart the day clerk asked if we were going to have breakfast? ( Since it was paid for). I explained to her that we didnt have time for breakfast, however, the night clerk insisted I didnt pay for it.
The day ckerk was very apolegetic and went to the manager.
Patrick
Patrick, 1-night family trip
Verified Hotels.com guest review
6/10 Good
November 30, 2024
Ilana
Ilana, 2-night trip
Verified Hotels.com guest review
4/10 Fair
November 30, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 14, 2024
David
David, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 22, 2024
Logging Satisfaction
My stay was very pleasant. Accommodations was exactly how it was described. The staff was very friendly and informative. The cost was reasonable! I would recommend this hotel to family or friends traveling 😊
Verified traveler
4-night family trip
Verified Hotels.com guest review
6/10 Good
October 20, 2024
Ohio stay
No service for clean towels garbage was not emptied no usb ports the pool had sand in the bottom the pool was very cold the jacuzzi was not open !!
Kristin
Kristin, 2-night family trip
Verified Hotels.com guest review
6/10 Good
October 16, 2024
Joseph
Joseph, 2-night trip
Verified Hotels.com guest review
6/10 Good
October 6, 2024
Overnight stop
It was good for overnight. Pool was closed. Bathroom door was squeaky. But overall decent stop over
carrie
carrie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 23, 2024
Very nice hotel very nice staff
Courtney
Courtney, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
September 20, 2024
Ryan
Ryan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 15, 2024
Trip to Cleveland
Wanted to have a hotel with hot tub. Arrived, hot tub was under construction ☹️
Martin
Martin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 12, 2024
Property was pleasant considering it’s overall location
Kenneth
Kenneth, 3-night family trip
Verified Expedia guest review
6/10 Good
September 7, 2024
Very friendly Staff and reasonable price.
Although, we did have little bugs in the bathroom and air conditioner was noisy
Edmund
Edmund, 1-night family trip
Verified Expedia guest review
8/10 Very Good
September 3, 2024
Angela
Angela, 1-night trip
Verified Hotels.com guest review
6/10 Good
September 2, 2024
The room had stains on the walls and curtains. I want to think it was hot sauce (not blood). The AC system has never been dusted, which made my allergies act up. There were people talking in the hallway at least until 3 am, which made me feel unsafe. The people in the room next to me were drying their hair and talking at 4 am. I couldn't sleep all night. No water bottles in the room. The restaurant/bar was only open for breakfast. Nothing within walking distance for food or drink or anything.
Oria
Oria, 2-night trip
Verified Expedia guest review
10/10 Exceptional
August 31, 2024
Good stay. Good and Friendly Check In. Clean rooms. In town over night for Birthday Party. Convenient Location
Henrietta
Henrietta, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
August 27, 2024
Was very disappointed . Stayed there for the pool and hot tub. Have been there before over the years. This property has not been kept up at all. Dirty,room smelled musty & moldy & like pets. Pool
Was filthy ,hot tub not there anymore. Very dated and needs a serious remodel.
Lisa
Lisa, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
August 27, 2024
I had an relaxing time at the hotel.
Gary
Gary, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
August 27, 2024
Staff was personable, prompt, and accommodating. Room was super comfortable.
Sarah
Sarah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
August 25, 2024
Alene
Alene, 1-night family trip
Verified Hotels.com guest review
6/10 Good
August 18, 2024
It was ok
James F
James F, 3-night romance trip
Verified Expedia guest review
6/10 Good
August 18, 2024
Nice hotel
Indicated amenities included a full service restaurant. This was not the case. The hotel was conveniently located