In the heart of Ponsonby, Quest Ponsonby offers a stylish retreat with helpful staff. Connect to WiFi, enjoy convenient luggage storage and dry cleaning services.
When you stay at Quest Ponsonby, you'll be just a 5-minute drive from Sky Tower and Queen Street Shopping District. This luxurious hotel is also just a 5-minute drive from University of Auckland and Mt. Eden. Fellow travelers love the helpful staff.
Languages
English
At a glance
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Hotel size
38 rooms
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
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Special check-in instructions
The front desk is open Monday - Friday (7:30 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Secured covered onsite self parking (NZD 30.00 per day; includes in/out privileges)
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Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Traveling with children
Children stay free (see details)
Services
Dry cleaning/laundry services
Luggage storage
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Food and drink
Microwave
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: NZD 100 per stay
Children & extra beds
Cribs/infant beds are available for NZD 20.0 per day
Rollaway beds are available for NZD 35 per day
Parking
Covered self parking costs NZD 30.00 per day with in/out privileges
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Also known as
Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland
Frequently asked questions
Does Quest Ponsonby offer free cancellation for a full refund?
Yes, Quest Ponsonby does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest Ponsonby?
Sorry, pets aren't allowed.
Is parking offered on site at Quest Ponsonby?
Yes. Self parking costs NZD 30.00 per day.
What are the check-in and check-out times at Quest Ponsonby?
Check-in start time: 2 PM; Check-in end time: 7 PM. Check-out time is 10 AM. Contactless check-out is available.
Is there an onsite casino at Quest Ponsonby?
No, this hotel doesn't have a casino, but SkyCity Casino (4-min drive) is nearby.
What's the area around Quest Ponsonby like?
Quest Ponsonby is a short 14-minute walk from Queen Street Shopping District and 19 minutes' walk from University of Auckland.
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Quest Ponsonby Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Towns
Shower
Parking
Trip
Elevator
Bed
Dryer
What guests liked
Secure parking was available and a convenient location was offered. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10
great location and will definitely be back
Elizabeth
3-night trip
10/10
Great comfortable stay
Mike
3-night trip
8/10
Nice place have stayed twice and enjoyed it
Samara
1-night trip
10/10
Great location
Shana
1-night trip
10/10
Enjoyable stay - convenient location
Sharon
3-night trip
10/10
Great comfortable place to stay.
Samara
1-night trip
10/10
I always stay at Quest Ponsonby when I travel to Auckland. Great to have a room with a kitchen and laundry facilities. Comfy bed and couch. Has a supermarket around the corner. Great location close to town.
Jacqueline
3-night trip
8/10
Nice hotel in the heart of ponsonby
Mike
1-night trip
10/10
Great stay, easy check in and nice clean room
Bradley
2-night trip
10/10
Wicked room, lots of space nice bath
Adam
2-night trip
6/10
Great location and friendly staff. Good rooms and generally pretty clean and tidy. Unfortunately the reception area has a very strong smell which is most unpleasant.
Sarah
3-night trip
10/10
Great location, spacious, modern, all facilities.
Candice
2-night trip
10/10
Tidy room and fantastic shower. Bed was comfortable. Very nice pillows.
Lisa
1-night trip
10/10
Excellent stay in the heart of Auckland! Walking distance to many restaurants, bars, cafes. Just a 15 minute drive to the beach and 20 minutes to Auckland airport! The staff was very accommodating and allowed us to store some of our luggage after checkout before we headed to the airport. Great place to stay!
Megan
1-night trip
6/10
Stayed here a lot. It was a bit average this time, with room placement and tidiness of the room.
Dennis
2-night trip
6/10
It was ok. Room is a bit tired (walls and furnishings are a bit bumped and bruised).
My room also did not lock from the inside (which I forgot to report)
Kitchenette was great, overall stay was ok for a night
Michelle
1-night trip
10/10
Excellent location and facilities
Kelvin
1-night trip
8/10
Very convenient.
Julia
1-night trip
8/10
Stay here a lot. Find it so convenient with everything in easy walk, rooms comfortable, clean, and well equipped.
Dennis
2-night trip
10/10
Customer service was great and dining options stood out
Penitonga
2-night trip
8/10
Comfortable one night stay, good value.
Robin
1-night trip
10/10
We enjoy our stay at the Quest Ponsonby because it is very close to family. We can walk most places we want.
The staff are caring and reliable.
Marlene
4-night trip
10/10
Great stay as always here at the Quest. Nice spot & lots around the area, we will continue to stay here in future A
Conrad
6-night trip
10/10
I found the Quest Ponsonby an ideal place to stay while in Auckland. Its facilities are clean and comparable to those of the bigger hotels in the city.
Dennis
2-night trip
10/10
Great place to stay, easy location. Lots around the area to eat & shop. Rooms and bathrooms are fine, would stay again no problem