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Hotel Santa Cruz

3.0 star property
Hotel with restaurant, near Costa Verde

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Santa Cruz

Terrace/patio
Terrace/patio
Front of property - evening/night
Lobby sitting area
Breakfast, lunch, dinner served; international cuisine

Reviews

7.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Free parking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Double Room

Down comforters, memory foam beds, in-room safe, free WiFi

Classic Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Down duvet
Memory foam bed
Hair dryer
Private bathroom
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Down comforters, memory foam beds, in-room safe, free WiFi

Classic Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Down duvet
Memory foam bed
Hair dryer
Private bathroom
Satellite channels
  • 17.0 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Av santa Cruz 1347, miraflores, Lima, Lima, 15074

What's nearby

  • Huaca Pucllana Ruins - 16 min walk - 1.4 km
  • John F. Kennedy Park - 19 min walk - 1.7 km
  • Miraflores Central Park - 2 min drive - 2.0 km
  • Larcomar Shopping Center - 4 min drive - 2.6 km
  • Waikiki Beach - 11 min drive - 4.9 km

Getting around

  • Jorge Chavez Intl. Airport (LIM) - 31 min drive
  • Presbítero Maestro Station - 14 min drive
  • Caja de Agua Station - 14 min drive
  • Pirámide del Sol Station - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Punto Café - ‬1 min walk
  • ‪La Caffetteria di Lonato - ‬1 min walk
  • ‪Cafe de Lima - ‬6 min walk
  • ‪Neira Cafe Lab - ‬4 min walk
  • ‪La Red - ‬2 min walk

About this property

Hotel Santa Cruz

When you stay at Hotel Santa Cruz, you'll be within a 15-minute drive of Larcomar Shopping Center and Jockey Plaza. For a bite to eat, guests can check out La Plazoleta, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights.

Languages

English, Italian, Spanish

At a glance

Hotel size

  • 90 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Down comforter
  • Memory foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Plazoleta - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge of PEN 180 per room (roundtrip)

Children & extra beds

  • Rollaway beds are available for PEN 30.0 per night
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20507715479

Also known as

Hotel Santa Cruz Lima
Santa Cruz Lima
Hotel Santa Cruz Lima
Hotel Santa Cruz Hotel
Hotel Santa Cruz Hotel Lima

Frequently asked questions

Does Hotel Santa Cruz offer free cancellation for a full refund?
Yes, Hotel Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santa Cruz?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Santa Cruz?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Santa Cruz?
Yes, an airport shuttle is available. The charge is PEN 180 per room roundtrip.
What are the check-in and check-out times at Hotel Santa Cruz?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Santa Cruz and nearby?
Recommended spots to visit include Costa Verde (8-min walk) and Huaca Pucllana Ruins (0.8 mi), along with John F. Kennedy Park (1 mi) and Miraflores Central Park (1.1 mi).
Are there restaurants at or near Hotel Santa Cruz?
Yes, La Plazoleta offers international cuisine.
What's the area around Hotel Santa Cruz like?
Hotel Santa Cruz is a short 8-minute walk from Costa Verde and 8 minutes' walk from Calle José Gálvez.

Hotel Santa Cruz Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Richard, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Beware if you plan to book this hotel
We took a taxi from airport to the hotel. Hotel reception told us the hotel had cancelled our reservation. I contact Hotel.com customer service, and they said they will follow up with the hotel for refund. The following is Hotel.com respond : Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to get your refund. This means the current rules and restrictions for your booking apply and a refund can't be granted.
Daniel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible En todo aspecto.
Hotel muy viejo! descuidado ,feo ,sucio ,todos los ambientes y habitación con un extraño e insoportable olor a humedad , metal y pesticida, en lavamanos también olor a podrido , colchon, sábanas ,toallas , almohadas de lo peor , desayuno no lo pude tomar porque alegan que no estaba incluido en lreserva a pesar que "sí" estaba incluido. En conclusión de la A a la Z toda calificación es de cero para este hotel.
Sergio Gerardo, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Vert good service
Jaime, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

My front desk lady, Ornella, was awesome! She’s so cheerful and extremely helpful!
Malinda, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

The neighborhood is great
Richard, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location
Verified Expedia guest review

2/10 Poor

Go to another hotel, do not waste your money
Noisy hotel. Rooms are painted in depressing dark colors. Inner rooms are boxes, no windows. 5 minutes to get hot water in the shower. Shower drainage is a size of a coin, takes forever to drain. Bed was terrible, pillows were razor thin. Breakfast is almost finished a 9:15 am, although it should be till 10:00 am. Broken curtain, light all day and night. Rusty fridge. Have to get tv, air condition control from reception. Had to switch room 2 times at check in. Will never stay at the hotel again. Paid same price for much better hotel in Miraflores. Exceptional, good and very good reviews: really? for this hotel. Misleading reviews, and photos in the hotel description. No in room safe, misleading and wrong. Safe is at reception.
rusty fridge
Broken curtain
7-night trip
Verified Hotels.com guest review

8/10 Very Good

Good hotel
doug, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Marisa, 1-night trip
Verified Expedia guest review

4/10 Fair

The property is in a great location and the staff is very friendly. While the size of room/bed was as to be expected (nothing extravagant), multiple amenities were not included. Some of these include an ac unit, in room mini fridge, safe, and mattress topper. After spending a week here, the missing items were noticeable. I reached out to multiple people and was not able to resolve the issue before the end of my stay.
Madelyn, 6-night romance trip
Verified Expedia guest review

4/10 Fair

Cheap hotel in a good location
This hotel is quite basic. The breakfast is okay with flavorless coffee. The rooms are a good size with worn bedding and a soft mattress. The hotel towels are the most gray-ish and thin towels I've experienced in a while. The front desk staff do not all speak English. But the hotel is inexpensive and in a good location.
Marie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The staff are outstanding - always there to help! A five star staff!
Michael, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Staff was awesome!
Andy, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Staff is excellent! Very helpful and friendly.
Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Location, and personnel very friendly.
Dino, 11-night trip
Verified Orbitz guest review

8/10 Very Good

Friendly Lima
Two days in Lima in a safer friendly district of Mira Flores . Staff were friendly & helpful. I’d recommend this hotel. Breakfast was ok , walking distance to good restaurants , movies & the beach . Between 3-4 stars.
Randall, 1-night trip
Verified Hotels.com guest review

2/10 Poor

.
Hector H., 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Good
Orlando, 5-night trip
Verified Expedia guest review

2/10 Poor

This hotel, the tv was not working, the blow-dry would turn on by it self, there was no hot water, no buffet they gave you breakfast on a bag. I only stayed for one night. I would like to get my refund. Please
Goicochea Julio, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay friendly staff
5-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Buen hotel
Margarita, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Excelente y céntrico
4-night business trip
Verified Expedia guest review

10/10 Exceptional

Joe, 5-night trip
Verified Hotels.com guest review