See all properties

Apartamentos HG Tenerife Sur

3.0 star property
Family-friendly aparthotel with 2 outdoor pools, connected to the convention center, near Playa de las Américas

Choose dates to view prices

Photo gallery for Apartamentos HG Tenerife Sur

2 outdoor pools, pool umbrellas
Resort view
1 bedroom, desk, blackout drapes, iron/ironing board
2 outdoor pools, pool umbrellas
24-inch TV with satellite channels
Perched near Los Cristianos Beach and Las Vistas Beach, Apartamentos HG Tenerife Sur brings a touch of sunshine to your getaway. With an international cuisine buffet restaurant, poolside bar, shopping on site and 2 outdoor pools with a children's pool area for kids to splash around in. The helpful staff has left many guests feeling at home.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Separate bedrooms
  • 24/7 front desk

Main amenities (12)

  • 189 smoke-free apartments
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • WiFi in the lobby
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Children's pool
  • Pool bar

Feel at home (6)

  • Children's pool
  • Playground on site
  • Kitchenette
  • Private bathroom
  • Separate bedroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Apartment (Balcony/Terrace)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Apartment (Balcony/Terrace)

Highlights

Furnished balcony
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Double Room Single Use, 1 Twin Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Double Room Single Use, 1 Twin Bed

Highlights

Furnished balcony
Kitchenette
Refrigerator
TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bidet
  • 30 sq m
  • Studio
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Studio, 1 Bedroom

Living area

Standard Studio, 1 Bedroom

Highlights

Furnished balcony
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Studio
  • Sleeps 3
  • 2 Twin Beds

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Hollywood Mirage - Excel Hotels & Resorts

  • Pool
  • Kitchenette
  • Laundry facilities
  • Free WiFi
8.4 out of 10, Very Good, 758 reviews
Hollywood Mirage - Excel Hotels & Resorts
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Avenida de Ámsterdam, 3, Los Cristianos, Arona, Tenerife, 38650

What's nearby

  • Los Cristianos Beach - 9 min walk - 0.8 km
  • Las Vistas Beach - 16 min walk - 1.4 km
  • Siam Park - 4 min drive - 4.2 km
  • Playa de las Américas - 5 min drive - 2.9 km
  • Fañabé Beach - 7 min drive - 6.2 km

Getting around

  • Tenerife South Airport (TFS) - 14 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 59 min drive
  • La Gomera (GMZ) - 112 min drive

Restaurants

  • ‪The Vault Bar Tenerife - ‬4 min walk
  • ‪Mercado la Pepa - ‬7 min walk
  • ‪Olive Garden Deli - ‬6 min walk
  • ‪Los Corzos - ‬3 min walk
  • ‪Panaria - ‬6 min walk

About this property

Apartamentos HG Tenerife Sur

Apartamentos HG Tenerife Sur puts you just a 5-minute drive from Siam Park and Los Cristianos Beach. Guests can indulge in massages and enjoy international cuisine at Las Flores, which is open for breakfast, lunch, and dinner. There are 2 outdoor pools and a poolside bar, and apartments offer kitchenettes and furnished balconies.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Property size

    • 189 apartments
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • No onsite parking
    • Free offsite parking nearby
VPN_KEY

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Beach

  • Near the beach
  • Beach sun loungers
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools
  • Umbrellas
  • Sauna
  • Massages

Internet

  • WiFi available (EUR 5 per day)

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • On site car rental

Restaurants on site

  • Las Flores
  • Las Flores

Kitchenette

  • Refrigerator
  • Stovetop
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Breakfast available for a fee: EUR 8 for adults and EUR 4 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Towels provided
  • Hair dryer
  • Bidet

Entertainment

  • 24-inch TV with satellite service
  • Pool or billiards table

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk
  • Conference center (1076 square feet of space)

Comfort

  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Safe (surcharge)

Location highlights

  • Connected to the convention center
  • Connected to a shopping center
  • Near the ocean
  • Near the sea
  • Near the boardwalk/promenade
  • Near the airport
  • In the city center
  • In a village

Things to do

  • Fitness center
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Racquetball/squash on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Theme parks nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Parasailing nearby
  • Boat tours nearby
  • Wildlife and game drive nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 189 rooms
  • 5 buildings
  • Built in 1983
  • Access via exterior corridors

Special features

Dining

Las Flores - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Las Flores - Onsite bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for EUR 5 per day (rates may vary)
  • WiFi is available in public areas for EUR 5 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately EUR 8 for adults and EUR 4 for children
  • Safes in guestrooms can be used for an extra charge

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Apartamentos HG Tenerife Sur
Apartamentos HG Tenerife Sur Aparthotel
Apartamentos HG Tenerife Sur Aparthotel Arona
Apartamentos HG Tenerife Sur Arona
HG Sur
HG Sur Tenerife
HG Tenerife
HG Tenerife Sur
Tenerife Sur
Apartamentos HG Tenerife Sur Hotel Arona
Apartamentos HG Tenerife Sur Hotel
Apartamentos HG Tenerife Sur Apartment Arona
Apartamentos HG Tenerife Sur Apartment
Apartamentos HG Tenerife Sur Arona
Apartamentos HG Tenerife Sur Aparthotel
Apartamentos HG Tenerife Sur Aparthotel Arona

Frequently asked questions

Does Apartamentos HG Tenerife Sur offer free cancellation for a full refund?

Yes, Apartamentos HG Tenerife Sur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Apartamentos HG Tenerife Sur?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Apartamentos HG Tenerife Sur?

Sorry, pets aren't allowed.

Is parking offered on site at Apartamentos HG Tenerife Sur?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Apartamentos HG Tenerife Sur?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Apartamentos HG Tenerife Sur and nearby?

Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation onsite includes racquetball/squash. Enjoy a swim in one of the 2 outdoor swimming pools or use the aparthotel's other amenities, which include a sauna and a fitness center. Apartamentos HG Tenerife Sur also has a garden.

Are there restaurants at or near Apartamentos HG Tenerife Sur?

Yes, Las Flores offers international cuisine.

Does Apartamentos HG Tenerife Sur have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and cookware.

Does Apartamentos HG Tenerife Sur have any outdoor private spaces?

Yes, each apartment features a furnished balcony.

What's the area around Apartamentos HG Tenerife Sur like?

Apartamentos HG Tenerife Sur is in the heart of Arona, a short 9-minute walk from Los Cristianos Beach and 16 minutes' walk from Las Vistas Beach.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Apartamentos HG Tenerife Sur Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very good, very nice
Had a lovely return stay. Studio really clean and modern, cleaned every day regular towel change - If you like a pool it seems pleasant although people seem to be waiting at 9am for them to be unlocked. Good area everything in walking distance
Andrea, 8-night trip

8/10 Very good

All good
Very good and spacious aparthotel with heated swimming pool. Adequate buffet breakfast. Decent restaurant onsite, and several restaurants within a short walk. Don't confuse it with HG's other apartment complex over the road. In spite of instructions not to do so, many guests left towels on the sunloungers all day. But we always managed to find a couple of free ones. If we came again we would ask for a room a bit further from the bar, as the music didn't finish until 11pm.
Daniel, 2-night trip

10/10 Exceptional

Enjoyed the holiday
Nice hotel.staff very efficient and friendly. Rooms comfortable could do with a bit of updating. Pool area great. Stayed in nov so had no problem getting a sunbed. Good location with lots of bars and restaurants nearby. 15 min walk to beach.
5-night trip

10/10 Exceptional

Very nice nd good location
Steven, 2-night trip

10/10 Exceptional

Nice apartments lovely pool area which gets sun all day.the staff are very friendly and helpful.the area surrounding these apartments are filled with great bars and restaurants.
Simon, 7-night trip

8/10 Very good

Big pool area with lots of sun beds
Emily, 5-night trip

8/10 Very good

The only criticisms about the appartment was that there was no air conditioning: it was hot in the bedroom and couldn’t sleep. The shower was awkward as the shower head faced the shower curtain so the bathroom was easily flooded. Good maid service and helpful hotel staff. Brilliant swimming pool.
Fiona, 5-night trip

6/10 Good

Ok but could be great
Great location,rooms run down and outdated,solid foam mattress 😲very slippery at poolside,nice pool bar,if you can get a sunbed,no iron,iron board,brush ,mop etc,no air con. Hade a good time, though would have preferred not to be looking at the road. Some staff helpful ,others very unhelpful
Stuart, 7-night trip

10/10 Exceptional

Great property excellent location
maureen, 3-night trip

8/10 Very good

Great position just set back from town Good food shops nearby Restaurant on-site good Lovely pool Daily maid service Staff friendly and helpful
Joanne, 7-night trip

6/10 Good

I feel not just the hotel but the area appears scruffier than our last stay , one year ago.
Ian, 7-night trip

8/10 Very good

Rooms look a little bit tired but overall the place is a great place to stay, the pool is fabulous & in a good location, would stay again
steve, 6-night trip

8/10 Very good

Quite clean and generally condition of the hotel
Ian, 7-night trip

8/10 Very good

Tenerife
Tidy apartment beds were comfy. Nice balcony view out to the pool area. Staff were nice and friendly my only complaint was our check in was slightly delayed. Overall a decent stay would use again.
David, 3-night trip

6/10 Good

Week away
Apartments were a little “tired” and needed some decoration and updating. For example the bathroom ceiling paint was peeling off.
mick, 7-night trip

8/10 Very good

Very clean but dated
The apartment was very clean as were all communal areas. The staff were helpful and any reported bits of maintenance issues were fixed immediately. The furnishings in the apartment lounge need an update as they are reaching the end of their life and are worn and dated.
Julie, 7-night trip

4/10 Fair

Staff rude and not helpful at all
amy, 2-night trip

2/10 Poor

I paid on Expedia prior and they made me pay again. The room was “ ready” or rushed and then a maid walked in while we were changing. No knock or anything
Briana, 1-night trip

4/10 Fair

Property is tired and needs renovation. Kitchen amenities extremely basic and nothing provided to clean with. Pictures definitely look nicer than what you actually get. Pool is almost impossible to use as there are too many rooms for the size of the pool / sunbeds provided and despite signs, people reserve towels and staff do not monitor this, all sunbeds taken with an empty pool by 8am. Pool does not have a pool bar in the middle as shown on photos. They were also renovating directly under our room from 7:30am-4pm every day and there was no warning of this. Overall- good area / close to everything in walking distance for Los Cristianos, but would not recommend as properties of a similar price seem a lot nicer.
Hannah, 6-night trip

8/10 Very good

comment
The stay was great and the guy in the lobby Zeben (I think was his name) Was absolutely fantastic. He was kind very willing to help with everything, friendly, just perfect. I like the stay and would choose this hotel again and reccomend it. BUT the internet connection was aweful, and there was NO internet in my room, and not possible to do anything about it. And the premium internet was broke. So the work we had to take care off, over the internet was not possible which was very unfortunate because we trusted that we could use the internet connection. So until the internet will be available and good we can not come back to this fantastic hotel
Marín, 7-night trip

4/10 Fair

Expedia are mis-selling this properly. It no longer looks anything like the pictures advertised and there is no information on the listing advising of the huge construction site right behind the hotel causing a lot of noise. This was our 2nd stay here and it will certainly be the last. If you want a good night's sleep, do not stay here. Every night we were kept awake by noises within the hotel. If anyone around you has their Aircon on, you're kept up with a constant whirring/washing machine type noise. I had ear plugs in and could still hear it. The hallway lights outside the room buzz and the fridge also buzzes very loudly. Far from a peaceful stay. One night a pipe on the grounds was letting off an awful beeping noise. We even considered checking out early due to lack of sleep but due to only staying 3 nights, and the cost of going elsewhere we stayed and put up with it as Expedia couldn't guarantee a refund if we left. The sunbed and pool situation is ridiculous. All beds are reserved by the crack of dawn so unless you want to wake up at 5am on holiday, you won't get a bed. Hotel has signs up saying you can't reserve but they don't enforce this. The lifeguard packs all sunbeds away at 17:30, which for a holiday hotel is ridiculous when they sun is still shining way beyond that. They start packing up around you, so youre made to feel like you need to leave and can't use the pool beyond that time. They'll start jet washing the sides down around you too.
Gracie Rhiann, 3-night trip

2/10 Poor

Never again
Well after arriving at a hotel I stayed at a few years ago, I was really surprised as how down hill it’s gone. We arrived and we’re greeted by a very grumpy chap who asked for our passports and once he’d finished with them, they were threw them under the glass back at us. We had a room on the 2nd floor overlooking the main road opposite our the Christian Sur. The room had a very cheesy smell and once I opened the fridge, it smelt like a fisherman’s bait box which had contained maggots in. It stunk to high heaven and there’s no way I’d store butter / bread in there as it would contaminate everything. The bathroom was absolutely vile, I’ve taken photos of the toilet, shower and sink, all of which seem to have dodged the cleaners since 2000. The toilet was stained and dark in colour, the bathroom tiles had stains on and then the sink had ring marks on from where someone has had their false teeth in a glass overnight. Oh there’s a welcome tray in the bathroom which is also filthy. The ceiling fan in the tv room made a horrible clicking for the duration of my stay whilst being used, but the icing on the cake was on the lastnight, even that had given up the will to function anymore, it decided to come off its mounting as I was watching tv and ended up being suspended by two wires. Having already spoken to reception about previous issues, the staff weren’t bothered about anything apart from taking your money from you. I’ve taken plenty of photographs
8-night trip

10/10 Exceptional

var helt topp alt sammen rolig og greit for alle aldre
7-night trip

6/10 Good

Dårlig nett
Hotellet begynner å bli litt nedslitt og trenger renovering. Bad/toalett var trangt. Badekar med fast dusjhode høyt oppe på veggen. Fint bassengområde. Hyggelig betjening.
Odd, 21-night trip

10/10 Exceptional

trivelig
hyggelig hotell, trivelig leilighet og bra beliggenhet
Elisabeth, 11-night trip