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Best Western Hotel Santa Caterina

4.0 star property
Adventure Acireale hotel with restaurant, connected to the airport

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Hotel Santa Caterina

Seasonal outdoor pool
View from room
Pillowtop beds, minibar, in-room safe, desk
Seasonal outdoor pool
Pillowtop beds, minibar, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Pet friendly
    Pet friendly
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Seasonal outdoor pool
  • Room service
  • Business center
  • Airport shuttle
  • Beach shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is P4,503
P5,324 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite, Multiple Beds, Jetted Tub

Pillowtop beds, minibar, in-room safe, desk

Junior Suite, Multiple Beds, Jetted Tub

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Jetted bathtub
Hair dryer
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds

Pillowtop beds, minibar, in-room safe, desk

Standard Room, Multiple Beds

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed (Twin bed on request)

Pillowtop beds, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Twin bed on request)

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Via Santa Caterina, 42/b, Acireale, CT, 95024

What's nearby

  • Basilica di San Sebastiano - 9 min walk - 0.8 km
  • Piazza del Duomo - 13 min walk - 1.1 km
  • Acireale Cathedral - 13 min walk - 1.1 km
  • L'Antico Teatro dei Pupi - 13 min walk - 1.2 km
  • Piazza San Domenico - 14 min walk - 1.2 km

Getting around

  • Fontanarossa Airport (CTA) - 35 min drive
  • Carruba Station - 14 min drive
  • Acireale Station - 15 min walk
  • Guardia Mangano Santa Venerina Station - 18 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Cipriani Michele - ‬9 min walk
  • ‪Moro - ‬13 min walk
  • ‪Frumento - ‬9 min walk
  • ‪Acqua del Ferro - ‬1 min walk
  • ‪Etimuè Pub Birreria - ‬11 min walk

About this property

Best Western Hotel Santa Caterina

At Best Western Hotel Santa Caterina, you'll be within a 15-minute drive of Mount Etna. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Aquadelferro, which serves local cuisine and is open for breakfast and dinner. Other features include a bar/lounge, a terrace, and a garden.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 23 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle from 7:00 AM to 10:00 PM*

Offsite

  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Bed rails

What to do

  • Beach shuttle (surcharge)
  • Rope course
  • Private winery tours
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Scuba diving nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Bike storage
  • Golf caddy on site
  • Golf cart on site
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Shopping mall on site
  • Bicycle parking
  • Wine tasting room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Accessible airport shuttle
  • Closed captioned TV
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Aquadelferro - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 8 for adults and EUR 8 for children
  • Airport shuttle service is offered for an extra charge of EUR 120 per vehicle (roundtrip, maximum occupancy 3)
  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per day
  • Rollaway beds are available for EUR 30.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM
  • The seasonal pool is open from April to November

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Special Protection (Best Western Italy).

Also known as

Santa Caterina Acireale
Santa Caterina Hotel
Santa Caterina Hotel Acireale
Santa Caterina Hotel
Best Santa Caterina Acireale
Best Western Hotel Santa Caterina Hotel
Best Western Hotel Santa Caterina Acireale
Best Western Hotel Santa Caterina Hotel Acireale

Frequently asked questions

Is there a pool at Best Western Hotel Santa Caterina?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Best Western Hotel Santa Caterina?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per day.
Is parking offered on site at Best Western Hotel Santa Caterina?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
Is airport shuttle service offered by Best Western Hotel Santa Caterina?
Yes, an airport shuttle is available from 7:00 AM to 10:00 PM on request. The charge is EUR 120 per vehicle roundtrip.
What are the check-in and check-out times at Best Western Hotel Santa Caterina?
Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Best Western Hotel Santa Caterina and nearby?
Have fun with activities like cycling, boat tours, and fishing, and practice your swing at the nearby golf course. Enjoy amenities like a seasonal outdoor pool and a garden.
Are there restaurants at or near Best Western Hotel Santa Caterina?
Yes, Aquadelferro offers alfresco dining, local cuisine, and ocean views.
Does Best Western Hotel Santa Caterina have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Best Western Hotel Santa Caterina like?
Best Western Hotel Santa Caterina is located on the waterfront, a short 13-minute walk from Acireale Cathedral and 4 minutes' walk from Timpa Natural Reserve.

Best Western Hotel Santa Caterina Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Fair

Really Dissappinting
Understaffed and lots of petty things spoilt a really beautiful hotel. Charges for pool towels and water in the room. Refusing an extra coffee at breakfast and some unfriendly staff members (some Lovely too). Wonderful pool area short work to the beautiful town. My friend had paid in advance and the hotel tried to take an extra deposit before arrival then again tried to take full payment on check out. Such a shame as so many good points to the hotel and would be very easy to make it feel more luxury and not be spoilt by petty things and irritated staff. Aware English people are generally annoying to the rest of Europe and maybe this was an issue which I can understand
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kirsten, 2-night trip
Verified Expedia guest review

8/10 Very Good

Views at the property were amazing, staff were generally pretty friendly with the exception of a couple. In terms of cleanliness everywhere was spotless. We would have liked a bigger pool and the food at the restaurant for breakfast and dinner was just ok. Bed was super comfy
Louise Elizabeth, 4-night romance trip
Verified Expedia guest review

4/10 Fair

The most expensive and the worst (by far) hotel we stayed in Sicily. Arrived late after a long day on the road. Got probably one of their worst rooms, in an almost empty hotel, in a dark corner with a claustrophobic feel. Woke up super congested, it turns out the bathroom has a strong mold smell. There is no step to the shower cabin, and all the water leaking on the floor did it’s damage over time. We were moved to an equal size room with a properly designed shower cabin, without the mold problem and with more open views. While an almost empty hotel in off-season would put their guests in the worst rooms defies logic, especially given their VIP, free upgrades protocols. Breakfast was also the worst we experienced in Sicily, stale Costc-llike muffins. In all the other places we stayed in Sicily there was a cornucopia of delicious crostadas, eggs etc. The freshly squeezed orange juice was nice but we had that everywhere. Had to work for part of the day and chose a hotel with presumably a good internet connection. The problem is that it requires to reconnect your devices each time after they went dormant which can cause problems with uploads and downloads.
Florin, 2-night family trip
Verified Expedia guest review

8/10 Very Good

The staff is super nice, and it’s a good place to stay and access the town. Would have liked to have access to a heated pool! Rooms are pretty small but comfy bed, and liked the outdoor patio
Kwong, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A bit hard to find but oh what a find! Lovely room, helpful staff, excellent food, perfect view. And very very reasonable.
John, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely property. Well appointed.
Mark, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel with a really good restaurant! The room was clean and had a beautiful view of the ocean.
Verified Expedia guest review

10/10 Exceptional

Great hotel with amazingly large rooms and bathrooms. Really nice breakfast available and restaurant. The town center is walking distance and the area is safe. I highly recommend this property :-)
Santiago, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lulu, 5-night trip
Verified Expedia guest review

10/10 Exceptional

LOVED IT!
Everyone was SOOO nice! breakfast is GREAt staff are amazing restaurant for dinner was world class views and pool outstanding just loved this stay. They lent me a phone charger and let me check in early, they are just so nice. The bottled water in the fridge isnt free tho and I didnt realize so just be aware :) I did go buy a fluffy pillow as they are all flat and hard and I get migraines so am ridiculously picky, not their fault but if anyone else suffers as I do, bring something to soften the head.
Amanda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ole, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Very nice hotel
CHARLES, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very enjoyable stay. Staff was so helpful on w. Food was good at the restaurant, rooms very clean
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great stay!
The staff was exceptionally kind and helpful. The beds were a bit hard; but, otherwise the rooms were comfortable and clean. We quickly discovered Catania was not the trip for us (too big, too much traffic, too many people). The staff was quick to advise a wonderful drive to Mt. Etna. It was a fabulous experience overall!
Rebecca, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

First class restaurant with excellent food and knowledgeable staff, excellent service provided by Rita at the front desk, starting with the welcome we received. Rooms are well designed with plenty of charging stations, which is a must for travel these days.
5-night romance trip
Verified Orbitz guest review

8/10 Very Good

Deborah, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

A room with a view
The room was nice we over looked the Mediterranean Sea. The food was good and the staff was very helpful.
Kimberly, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a lovely small hotel in an interesting area. Clean and well organised. The staff are friendly and helpful without being pushy. It has a lovely pool area and a good restaurant. Acireale is about 15 minutes slow stroll away, uphill there and downhill back to the hotel. The town is authentically Sicilian and most of the holidaymakers there are Italian. We had a lovely week there in August.
7-night romance trip
Verified Expedia guest review

8/10 Very Good

Claimed to have beach access but wasn’t yet open for the season. They gave us a 30% discount for one of our 3 nights as compensation.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We stayed 14 days and took day trips by car from Acireale. The hotel staff was friendly and helpful recommending places and restaurants to visit. It was a slight uphill walk into the center of Acireale but after two weeks of evaluating, we would stay there again rather than in the center. Acireale is a great place to visit. Everyone there was super friendly and helpful.
14-night romance trip
Verified Expedia guest review

10/10 Exceptional

Comfortable and convenient with friendly, helpful staff.
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay
Very nice stay. Excellent restaurant, beautiful view of the ocean from our balcony and the restaurant.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel 10 mins walk from historic centre
Lovely room with 2 balconies and sea view, breakfast and evening food in restaurant both excellent
Trevor, 3-night romance trip
Verified Hotels.com guest review