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New Century Grand Hotel Hangzhou

4.5 star property
Luxury Hangzhou hotel with indoor pool, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Century Grand Hotel Hangzhou

Interior
Down comforters, minibar, in-room safe, individually decorated
View from property
Daily buffet breakfast (CNY 128 per person)
Front of property - evening/night

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Airport transfer
    Airport transfer
  • Free parking
    Free parking
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Steam room
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Conference center
For families
  • Children stay free
  • Refrigerator
  • Separate bathtub and shower
  • Daily housekeeping
  • Washer/dryer
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Twin Room

Down comforters, minibar, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
Pillow menu
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room

Down comforters, minibar, in-room safe, individually decorated

Superior Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
Pillow menu
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Room, 1 King Bed

Down comforters, minibar, in-room safe, individually decorated

Business Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
Pillow menu
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Down comforters, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Washer/dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Down comforters, minibar, in-room safe, individually decorated

Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Washer/dryer
  • 70 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby
Grand New Century Hotel Hangzhou Sumtime
Pool
Parking available
Free WiFi
Restaurant
8.2 out of 10, Very Good, (18)
Grand New Century Hotel Hangzhou Sumtime
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About the neighborhood

Map
818 Middle Shixin Road, Xiaoshan District, Hangzhou, Zhejiang, 311202

What's nearby

  • Hangzhou Paradise Park - 4 min drive
  • Hangzhou Polar Ocean World - 8 min drive
  • Hangzhou Olympic Sports Center - 8 min drive
  • West Lake - 14 min drive
  • Hangzhou China Silk Town - 16 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 17 min drive
  • Hangzhou South Station - 4 min drive
  • South Railway Station - 7 min drive
  • Hangzhou Station - 13 min drive
  • People Square Station - 1 min walk
  • People's Square Station - 2 min walk
  • North Yucai Road Station - 12 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • ‪全金釜韩国烧烤 - ‬4 min walk
  • ‪味府 - ‬4 min walk
  • ‪丁哥黑鱼馆 - ‬7 min walk
  • ‪龙之家港式餐厅 - ‬7 min walk
  • ‪咪拉贝儿 - ‬3 min walk

About this property

New Century Grand Hotel Hangzhou

When you stay at New Century Grand Hotel Hangzhou, you'll be within a 15-minute drive of West Lake. You can indulge in massages, facials, or aromatherapy, and Cafe Mediterranean, one of 2 restaurants, serves breakfast and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences at this luxurious hotel include washers/dryers and refrigerators. The property is just a short walk from public transportation: People Square Station and People's Square Station are steps away.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 699 rooms
  • Arranged over 47 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 3 AM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 2 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle from 7 AM to 4 PM*
  • Train station shuttle*

Offsite

  • Shopping center shuttle*
  • Casino shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • An indoor pool
  • Spa services
  • Massage/treatment rooms
  • Steam room
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom (not in room)
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Freezer
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 20 treatment rooms. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Cafe Mediterranean - This buffet restaurant serves breakfast and dinner. Open 24 hours. Reservations are required.
Four Seasons Chanber - This restaurant serves lunch and dinner. Open daily.
I Ma Re Ga Ma - Onsite restaurant. Open daily.
Long Bar - Onsite pub. Open daily.
Yigar Bar - Onsite pub. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 128 per person
  • Airport shuttle service is offered for an extra charge of CNY 18 per person (one-way)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Casino shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle for children between the ages of 12 and 18 costs CNY 18 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 11 PM
  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel New Century
New Century Grand
New Century Grand Hangzhou
New Century Grand Hotel
New Century Grand Hotel Hangzhou
New Century Hangzhou Grand Hotel
New Century Hotel
New Century Hangzhou Hangzhou
New Century Grand Hotel Hangzhou Hotel
New Century Grand Hotel Hangzhou Hangzhou
New Century Grand Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

Does New Century Grand Hotel Hangzhou offer free cancellation for a full refund?
Yes, New Century Grand Hotel Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at New Century Grand Hotel Hangzhou?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 11 PM.
Are pets allowed at New Century Grand Hotel Hangzhou?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at New Century Grand Hotel Hangzhou?
Yes, there's free self and extended parking. Parking spots may be limited.
Is airport shuttle service offered by New Century Grand Hotel Hangzhou?
Yes, an airport shuttle is available from 7 AM to 4 PM. The charge is CNY 18 per person one-way.
What are the check-in and check-out times at New Century Grand Hotel Hangzhou?
Check-in start time: 2 PM; Check-in end time: 3 AM. Check-out time is 2 PM. Express check-in and check-out are available.
What is there to do at New Century Grand Hotel Hangzhou and nearby?
New Century Grand Hotel Hangzhou has an indoor pool and a steam room, as well as spa services.
Are there restaurants at or near New Century Grand Hotel Hangzhou?
Yes, there are 2 onsite restaurants.
Does New Century Grand Hotel Hangzhou have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around New Century Grand Hotel Hangzhou like?
New Century Grand Hotel Hangzhou is in Xiaoshan, a short 1-minute walk from People Square Station.

New Century Grand Hotel Hangzhou Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very Good

A good value place to stay
The hotel was very satisfactory
Anthony, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Comfortable bed and room.
Comfortable bed and room. Breakfast and meals not the best I ever had in China, and not too much in the area but very close to subway.
Ben, 4-night business trip
Verified Hotels.com guest review

6/10 Good

The stay was ok, on the 10th day stay, they logged me out the system and told me that I need to pay more for the rest of stay. After all the explanations and trips up dawn the elevator, they apologized that was their mistake. To make it up he said will have the service to deliver a fruit bowl to my room, it was never arrived. I am back Home today.
Shih, 13-night trip
Verified Hotels.com guest review

6/10 Good

Don’t expect much
No staff can speak English , hotel interior is good but management is bad
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

good
chirag, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great business hotel
Clean and comfortable hotel. Hotel staff was very friendly and helpful.
Verified Hotels.com guest review

8/10 Very Good

Good and comforatable hotel.
wifi is really no good, need alot of funny registration and yet do not get connection at room for computer and phone.
Verified Expedia guest review

8/10 Very Good

Good business hotel while in Hangzhou XiaoShan are
Good stay but the room wifi signal was very weak, however the hotel sent over a router and installed in my room, problem solved.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Not quite a 5 stars
This is a Chinese chain hotel. Stains in the carpet, (something I have seen in most Chinese hotels I have been to). Also stains in the lower bed cover. Gim very poorly equipped with machines in need of maintenance. Restaurant breakfast was just acceptable. Staff can hardly speak english. On the good side, lots of amenities, spacious room, nice modern decoration.
Verified Orbitz guest review

10/10 Exceptional

New Century Grand Hotel Hangzhou
Terrific 5 Star Hotel. Amazing value. The upscale Chinese restaurant is the best I've ever had. The Western buffet breakfast is excellent. I've stayed there several times and I will again and again.
Verified Hotels.com guest review

8/10 Very Good

The staff needs to speak english.
Verified Hotels.com guest review

10/10 Exceptional

It is a very elegant hotel in a nice area.
I really enjoyed myself there. Modern fitness center.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Value: Over-priced, Could be better, over rated by them;
Verified Wotif guest review

8/10 Very Good

Hangzhou special
Hotel chain, New Century group, is usually higher quality than a lot of Chinese local hotels. Front desk persons usually can speak English, somewhat limited, but most of these hotels have one or two well versed folks in English language. Wi-Fi worked well here. This is a change recently among Chinese hotels, as last year most still had the regular cord connection. Rather large hotel, restaurant was pretty good
Verified Hotels.com guest review

10/10 Exceptional

Good hotel for business traveler
Very clean, comfort room. The location is bit remote from airport but still ok.
Verified Expedia guest review

10/10 Exceptional

Very western and clean.
Verified Hotels.com guest review

10/10 Exceptional

Facilities: Top of the line; Service: Remarkable; Cleanliness: Spotless;
Verified Wotif guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

6/10 Good

A great hotel but...
Everything is perfect with this hotel with 2 exceptions: The location is far from the main tourist attractions so you are forced to have a daily long travel if you came as a tourist. The staff does not speak English well. We asked for help with the bath and they got us milk. There was a bad understanding on a second phone call as well. Breakfasts are a great feast here so I suggest you go on a diet before you come here.
Verified Hotels.com guest review