New Century Grand Hotel Hangzhou

4.5 star property
Luxury Hangzhou hotel with indoor pool, connected to the convention center

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Photo gallery for New Century Grand Hotel Hangzhou

Interior
View from property
Front of property - evening/night
2 restaurants, breakfast served
Pub
In Xiaoshan, New Century Grand Hotel Hangzhou offers a luxurious retreat. Savor breakfast, lunch, or dinner at one of the two on-site restaurants and unwind with a swim-up bar or shopping on site. With high-speed WiFi and amenities like an indoor pool and hair salon, this hotel is perfect for relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pool
  • Spa
  • Bar
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Steam room
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Conference center

For families (6)

  • Children stay free
  • Refrigerator
  • Separate bathtub and shower
  • Daily housekeeping
  • Washer/dryer
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
Pillow menu
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
Pillow menu
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

Business Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
Pillow menu
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Washer/dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Washer/dryer
  • 70 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
818 Middle Shixin Road, Xiaoshan District, Hangzhou, Zhejiang, 311202

What's nearby

  • Hangzhou Paradise Park - 4 min drive
  • Xianghu Tourism Resort - 6 min drive
  • Hangzhou Olympic Sports Center - 8 min drive
  • West Lake - 14 min drive
  • Hangzhou Tower Shopping Mall - 17 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 17 min drive
  • Hangzhou South Station - 4 min drive
  • South Railway Station - 7 min drive
  • Hangzhou Station - 13 min drive
  • People Square Station - 1 min walk
  • People's Square Station - 2 min walk
  • North Yucai Road Station - 12 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • ‪全金釜韩国烧烤 - ‬4 min walk
  • ‪味府 - ‬4 min walk
  • ‪丁哥黑鱼馆 - ‬7 min walk
  • ‪龙之家港式餐厅 - ‬7 min walk
  • ‪咪拉贝儿 - ‬3 min walk

About this property

New Century Grand Hotel Hangzhou

When you stay at New Century Grand Hotel Hangzhou, you'll be within a 15-minute drive of West Lake. You can indulge in massages, facials, or aromatherapy, and Cafe Mediterranean, one of 2 restaurants, serves breakfast and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences at this luxurious hotel include washers/dryers and refrigerators. The property is just a short walk from public transportation: People Square Station and People's Square Station are steps away.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 699 rooms
    • Arranged over 47 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 3 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 2 PM
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle from 7 AM to 4 PM*
    • Train station shuttle*
DONE

Offsite

    • Shopping center shuttle*
    • Casino shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • An indoor pool
  • Spa services
  • Massage/treatment rooms
  • Steam room
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom (not in room)
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Freezer
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 20 treatment rooms. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Cafe Mediterranean - This buffet restaurant serves breakfast and dinner. Open 24 hours. Reservations are required.
Four Seasons Chanber - This restaurant serves lunch and dinner. Open daily.
I Ma Re Ga Ma - Onsite restaurant. Open daily.
Long Bar - Onsite pub. Open daily.
Yigar Bar - Onsite pub. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 128 per person
  • Airport shuttle service is offered for an extra charge of CNY 18 per person (one-way)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Casino shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle for children between the ages of 12 and 18 costs CNY 18 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 11 PM
  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel New Century
New Century Grand
New Century Grand Hangzhou
New Century Grand Hotel
New Century Grand Hotel Hangzhou
New Century Hangzhou Grand Hotel
New Century Hotel
New Century Hangzhou Hangzhou
New Century Grand Hotel Hangzhou Hotel
New Century Grand Hotel Hangzhou Hangzhou
New Century Grand Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

Does New Century Grand Hotel Hangzhou offer free cancellation for a full refund?

Yes, New Century Grand Hotel Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at New Century Grand Hotel Hangzhou?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 11 PM.

Are pets allowed at New Century Grand Hotel Hangzhou?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at New Century Grand Hotel Hangzhou?

Yes, there's free self and extended parking. Parking spots may be limited.

Is airport shuttle service offered by New Century Grand Hotel Hangzhou?

Yes, an airport shuttle is available from 7 AM to 4 PM. The charge is CNY 18 per person one-way.

What are the check-in and check-out times at New Century Grand Hotel Hangzhou?

Check-in start time: 2 PM; Check-in end time: 3 AM. Check-out time is 2 PM. Express check-in and check-out are available.

What is there to do at New Century Grand Hotel Hangzhou and nearby?

New Century Grand Hotel Hangzhou has an indoor pool and a steam room, as well as spa services.

Are there restaurants at or near New Century Grand Hotel Hangzhou?

Yes, there are 2 onsite restaurants.

Does New Century Grand Hotel Hangzhou have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around New Century Grand Hotel Hangzhou like?

New Century Grand Hotel Hangzhou is in Xiaoshan, a short 1-minute walk from People Square Station.

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New Century Grand Hotel Hangzhou Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

值得再来
非常好好的住宿体验。下次还会优先开元
Jie, 1-night trip

10/10 Exceptional

有機會,下次還會去住
CHAO-CHING, 3-night trip

6/10 Good

1-night trip

6/10 Good

Poor temperature control
air conditioner was not properly operated. It's so hot in the room as well as hotel lobby.
1-night trip

4/10 Fair

Jung Ju, 1-night trip

8/10 Very good

A good value place to stay
The hotel was very satisfactory
Anthony, 2-night trip

10/10 Exceptional

욕실에서 반신욕하면서 티비를 볼수 있음. 화장실에 티비스피커가 연결되어 있음
주위에 편의점은 없습니다. 다만 맞은편에 백화점이 있어서 지하 먹거리, 마트가 있어서 좋습니다.
jeongoh, 2-night trip

10/10 Exceptional

綺麗なホテルでした。英語が通じないことがありましたが、スマートフォンの翻訳機能を使われていたので、問題無く話ができました。
Oro, 1-night trip

8/10 Very good

Comfortable bed and room.
Comfortable bed and room. Breakfast and meals not the best I ever had in China, and not too much in the area but very close to subway.
Ben, 4-night trip

6/10 Good

The stay was ok, on the 10th day stay, they logged me out the system and told me that I need to pay more for the rest of stay. After all the explanations and trips up dawn the elevator, they apologized that was their mistake. To make it up he said will have the service to deliver a fruit bowl to my room, it was never arrived. I am back Home today.
Shih, 13-night trip

6/10 Good

Only nice location
For Chinese is ok for that hotel but for other countries people are not comfortable to stay, coz they really cant not speak english. Even i would like to order for room service, it is really hard to orde coz of there english skill.
3-night trip

8/10 Very good

This review was submitted before 2018 and has not been verified.

6/10 Good

Don’t expect much
No staff can speak English , hotel interior is good but management is bad
2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Food only provided till 12am. Not convenient for business traveller who arrived hotel after 12am.
1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

2017년 국경절에 항주에서. .
5성급 호텔로 숙박하기 좋은 곳임. 항주시내가 아닌 신도시에 위치해서 주변 인프라는 미성숙된곳임. 신도시로 향후 주변인프라가 완성되면, 좋을듯....항주공항을 이용하실분은 적극 추천합니다
HYEONG REOL, 1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

good
chirag, 1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Pennymagic01, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Great business hotel
Clean and comfortable hotel. Hotel staff was very friendly and helpful.
This review was submitted before 2018 and has not been verified.

8/10 Very good

地氈,網线
我入住此洒店數天,發現其中有房間的網綫不能用。而地氈更有凸起來的狀況,轉房后都有同樣情況,如此會對客人做成不必要的危機!需多加留意!
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

4/10 Fair

差勁的網路
This review was submitted before 2018 and has not been verified.

8/10 Very good

Good and comforatable hotel.
wifi is really no good, need alot of funny registration and yet do not get connection at room for computer and phone.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Good business hotel while in Hangzhou XiaoShan are
Good stay but the room wifi signal was very weak, however the hotel sent over a router and installed in my room, problem solved.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

6/10 Good

The wifi was very poor and worse that NOONE understood or talked english. I almost missed my flight. I had asked for a taxi to the airport at 7.15, but they couldn't even to that right and thought I needed it for 9...... Not a hotel for foreigners