In Xiaoshan, New Century Grand Hotel Hangzhou offers a luxurious retreat. Savor breakfast, lunch, or dinner at one of the two on-site restaurants and unwind with a swim-up bar or shopping on site. With high-speed WiFi and amenities like an indoor pool and hair salon, this hotel is perfect for relaxation.
When you stay at New Century Grand Hotel Hangzhou, you'll be within a 15-minute drive of West Lake. You can indulge in massages, facials, or aromatherapy, and Cafe Mediterranean, one of 2 restaurants, serves breakfast and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences at this luxurious hotel include washers/dryers and refrigerators. The property is just a short walk from public transportation: People Square Station and People's Square Station are steps away.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
699 rooms
Arranged over 47 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 2 PM
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite extended parking
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Transfers
Airport shuttle from 7 AM to 4 PM*
Train station shuttle*
Offsite
Shopping center shuttle*
Casino shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends
2 restaurants
Bar/lounge
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Shopping
Pool table
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2005
ATM/banking
Safe-deposit box at front desk
Television in common areas
Health club
An indoor pool
Spa services
Massage/treatment rooms
Steam room
Art Deco architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Grab bar near toilet
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Washer and dryer
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom (not in room)
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Freezer
Free bottled water
Paper towels
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 20 treatment rooms. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
Cafe Mediterranean - This buffet restaurant serves breakfast and dinner. Open 24 hours. Reservations are required.
Four Seasons Chanber - This restaurant serves lunch and dinner. Open daily.
I Ma Re Ga Ma - Onsite restaurant. Open daily.
Long Bar - Onsite pub. Open daily.
Yigar Bar - Onsite pub. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 128 per person
Airport shuttle service is offered for an extra charge of CNY 18 per person (one-way)
Train station pick-up and train station drop-off service is offered for an extra charge
Casino shuttle and shopping center shuttle service is offered for an extra charge
Children & extra beds
Airport shuttle for children between the ages of 12 and 18 costs CNY 18 (one-way)
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 11 PM
Children under 18 years old are not allowed in the swimming pool without adult supervision
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel New Century
New Century Grand
New Century Grand Hangzhou
New Century Grand Hotel
New Century Grand Hotel Hangzhou
New Century Hangzhou Grand Hotel
New Century Hotel
New Century Hangzhou Hangzhou
New Century Grand Hotel Hangzhou Hotel
New Century Grand Hotel Hangzhou Hangzhou
New Century Grand Hotel Hangzhou Hotel Hangzhou
Frequently asked questions
Does New Century Grand Hotel Hangzhou offer free cancellation for a full refund?
Yes, New Century Grand Hotel Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at New Century Grand Hotel Hangzhou?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 11 PM.
Are pets allowed at New Century Grand Hotel Hangzhou?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at New Century Grand Hotel Hangzhou?
Yes, there's free self and extended parking. Parking spots may be limited.
Is airport shuttle service offered by New Century Grand Hotel Hangzhou?
Yes, an airport shuttle is available from 7 AM to 4 PM. The charge is CNY 18 per person one-way.
What are the check-in and check-out times at New Century Grand Hotel Hangzhou?
Check-in start time: 2 PM; Check-in end time: 3 AM. Check-out time is 2 PM. Express check-in and check-out are available.
What is there to do at New Century Grand Hotel Hangzhou and nearby?
New Century Grand Hotel Hangzhou has an indoor pool and a steam room, as well as spa services.
Are there restaurants at or near New Century Grand Hotel Hangzhou?
Yes, there are 2 onsite restaurants.
Does New Century Grand Hotel Hangzhou have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around New Century Grand Hotel Hangzhou like?
New Century Grand Hotel Hangzhou is in Xiaoshan, a short 1-minute walk from People Square Station.
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New Century Grand Hotel Hangzhou Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
6.0/10
Amenities
8.6/10
Property conditions & facilities
Reviews
10/10 Exceptional
February 14, 2021
值得再来
非常好好的住宿体验。下次还会优先开元
Jie
Jie, 1-night trip
10/10 Exceptional
November 23, 2019
有機會,下次還會去住
CHAO-CHING
CHAO-CHING, 3-night trip
6/10 Good
October 27, 2019
Verified traveler
1-night trip
6/10 Good
October 3, 2019
Poor temperature control
air conditioner was not properly operated.
It's so hot in the room as well as hotel lobby.
Verified traveler
1-night trip
4/10 Fair
August 1, 2019
Jung Ju
Jung Ju, 1-night trip
8/10 Very good
February 25, 2019
A good value place to stay
The hotel was very satisfactory
Anthony
Anthony, 2-night trip
10/10 Exceptional
January 24, 2019
욕실에서 반신욕하면서 티비를 볼수 있음. 화장실에 티비스피커가 연결되어 있음
주위에 편의점은 없습니다. 다만 맞은편에 백화점이 있어서 지하 먹거리, 마트가 있어서 좋습니다.
Comfortable bed and room. Breakfast and meals not the best I ever had in China, and not too much in the area but very close to subway.
Ben
Ben, 4-night trip
6/10 Good
October 22, 2018
The stay was ok, on the 10th day stay, they logged me out the system and told me that I need to pay more for the rest of stay. After all the explanations and trips up dawn the elevator, they apologized that was their mistake. To make it up he said will have the service to deliver a fruit bowl to my room, it was never arrived. I am back Home today.
Shih
Shih, 13-night trip
6/10 Good
August 27, 2018
Only nice location
For Chinese is ok for that hotel but for other countries people are not comfortable to stay, coz they really cant not speak english. Even i would like to order for room service, it is really hard to orde coz of there english skill.
Verified traveler
3-night trip
8/10 Very good
April 19, 2018
TSUNG-PEN
This review was submitted before 2018 and has not been verified.
6/10 Good
December 22, 2017
Don’t expect much
No staff can speak English , hotel interior is good but management is bad
Verified traveler
2-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
December 12, 2017
Food only provided till 12am.
Not convenient for business traveller who arrived hotel after 12am.
Verified traveler
1-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
October 8, 2017
2017년 국경절에 항주에서. .
5성급 호텔로 숙박하기 좋은 곳임.
항주시내가 아닌 신도시에 위치해서 주변 인프라는 미성숙된곳임.
신도시로 향후 주변인프라가 완성되면,
좋을듯....항주공항을 이용하실분은 적극 추천합니다
HYEONG REOL
HYEONG REOL, 1-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
August 30, 2017
good
chirag
chirag, 1-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
August 21, 2017
Pennymagic01
Pennymagic01, 1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
April 29, 2017
Great business hotel
Clean and comfortable hotel. Hotel staff was very friendly and helpful.
Pat
This review was submitted before 2018 and has not been verified.
This review was submitted before 2018 and has not been verified.
6/10 Good
November 24, 2016
Verified traveler
This review was submitted before 2018 and has not been verified.
4/10 Fair
October 15, 2016
差勁的網路
KUO HAO
This review was submitted before 2018 and has not been verified.
8/10 Very good
June 7, 2016
Good and comforatable hotel.
wifi is really no good, need alot of funny registration and yet do not get connection at room for computer and phone.
Dickson
This review was submitted before 2018 and has not been verified.
8/10 Very good
June 3, 2016
Good business hotel while in Hangzhou XiaoShan are
Good stay but the room wifi signal was very weak, however the hotel sent over a router and installed in my room, problem solved.
Chung Yu
This review was submitted before 2018 and has not been verified.
8/10 Very good
May 7, 2016
Verified traveler
This review was submitted before 2018 and has not been verified.
6/10 Good
April 15, 2016
The wifi was very poor and worse that NOONE understood or talked english.
I almost missed my flight. I had asked for a taxi to the airport at 7.15, but they couldn't even to that right and thought I needed it for 9...... Not a hotel for foreigners