Does InTown Suites Extended Stay Newport News VA - I-64 offer free cancellation for a full refund?
Yes, InTown Suites Extended Stay Newport News VA - I-64 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at InTown Suites Extended Stay Newport News VA - I-64?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at InTown Suites Extended Stay Newport News VA - I-64?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at InTown Suites Extended Stay Newport News VA - I-64?
Check-in start time: 11:00 AM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge.
Does InTown Suites Extended Stay Newport News VA - I-64 have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a refrigerator and a microwave.
InTown Suites Extended Stay Newport News VA - I-64 Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2/10
Cleanliness
6.6/10
Staff & service
5.2/10
Amenities
5.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
April 22, 2024
Edward
Edward, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
April 7, 2024
Stefanie
Stefanie, 7-night family trip
Verified Hotels.com guest review
6/10 Good
March 1, 2024
Elevator don't work
Danzella
Danzella, 7-night trip
Verified Expedia guest review
6/10 Good
October 30, 2023
I like the location
Cassaundra
Cassaundra, 9-night family trip
Verified Expedia guest review
4/10 Fair
June 11, 2023
Disappointed
While the staff were wonderful (Miss Denise was fantastic) the room and building were less than expected. The bed was thin and uncomfortable. It felt more like sleeping on an old pull out couch. The room was on the 4th floor and the elevator was out of order with no indication of when/if it would be fixed. It never was the entire week we were there. For an extended stay style hotel there were no utensils, pots/pans, etc. additionally, we were provided with two towels and two washcloths (no hand towels) and had to clean them ourselves in the pay laundry. Worst of all, there was a permanent cloud of pot in the halls. It was so bad at times that it came into the room. We regularly opened the window to air out the room.
Verified traveler
7-night family trip
Verified Hotels.com guest review
8/10 Very Good
March 20, 2022
Very quite and clean
Tiffany
Tiffany, 14-night trip
Verified Expedia guest review
8/10 Very Good
March 28, 2021
I booked a non smoking room, but was told I would need to pay extra for a nonsmoking room when I checked in and only one roll of TP would be provided by the hotel during my 10 day stay any extra was on me. Really?
Even if you confirm late check-in through Orbitz, the office closes at 7:00 with this chain.
It is close to lots of places to eat, cheap gas and the Warehouse clubs and places to shop. I was working, so I don't know about Sightseeing stuff.
Verified traveler
11-night business trip
Verified Orbitz guest review
10/10 Exceptional
December 25, 2020
Business stay
Was Avery nice stay the staff is friendly and helpful the only complaint was the internet connection is slow
herchell
herchell, 24-night business trip
Verified Hotels.com guest review
2/10 Poor
September 23, 2020
Mary
Mary, 7-night family trip
Verified Hotels.com guest review
2/10 Poor
August 23, 2020
I'll never stay there again
That place was very dirty
Richard
Richard, 7-night trip
Verified Hotels.com guest review
6/10 Good
July 5, 2020
Maggiw
Maggiw, 14-night family trip
Verified Hotels.com guest review
6/10 Good
June 4, 2020
Uniqueness about property is never be Security. Enjoy the surrounding nature experience with accessible shopping locations.
Verified traveler
28-night family trip
Verified Expedia guest review
10/10 Exceptional
May 3, 2020
Unique about InTown Suites is hospitality service of Room Attendants/Housekeepings' beyond expectations customer service. I like/love the laundry room including its up-to-date technology that's remarkable!
Verified traveler
28-night family trip
Verified Expedia guest review
10/10 Exceptional
April 12, 2020
Verified traveler
7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
March 13, 2020
Great stay
Staff was very friendly, room was clean and spacious
Jill
Jill, 14-night family trip
Verified Hotels.com guest review
2/10 Poor
March 13, 2020
Verified traveler
7-night trip
Verified Expedia guest review
2/10 Poor
February 16, 2020
I’m seeking a full refund for my reservation charges. I arrived to this location to check in February 4th at 6:45pm eastern time. The office was already closed and the after hours duty representative said he could not do anything with regard to checking me in. I was left stranded with no lodging and no alternative. Upon attempting to check in on February 5th and complete the remainder of my 10 day reservation (confirmed checkout on February 14th), the front desk representative stated that my reservation had been cancelled and there were no available rooms to honor my reservation. I was left stranded for a second night in a row with no alternative. This is completely unacceptable, as I was charged for two nights of a reservation that were not honored. This transaction and all associates credit card charges must be refunded immediately. Thank you. I can provide any supporting documentation if necessary. Original Expedia reservation confirmation and itinerary # was 7518728873369. This was for the 11 Old Oyster Point Extended Stay Newport News VA I-64 property.
Verified traveler
10-night trip
Verified Expedia guest review
8/10 Very Good
January 18, 2020
Good value for the price.
Michelle
Michelle, 7-night trip
Verified Hotels.com guest review
4/10 Fair
September 15, 2019
Khuong
Khuong, 7-night family trip
Verified Hotels.com guest review
2/10 Poor
May 15, 2019
Verified traveler
7-night trip
Verified Travelocity guest review
4/10 Fair
May 14, 2019
It was in a bad need of repair and updates, was embarrassing to ask family to stay there
Verified traveler
3-night family trip
Verified Travelocity guest review
8/10 Very Good
April 29, 2019
different
wants you learn it was a long term stay hotel you could see why there was more paper work
John
John, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 25, 2018
Verified traveler
7-night business trip
Verified Hotels.com guest review
6/10 Good
July 29, 2017
Don't Expect Hotel Service
I stayed at Inn Towne Suites for 11 days. A maid came in one time out of eleven days. I never received any toilet paper for my entire stay, and had to purchase my own. My key card did not work on the weekends. The front desk hours are Monday-Saturday from 10 am to 8 pm. Additionally, the night manager attempted to enter my room at 2 am on the day I was to check out. I can't even begin to explain that!
Brian
Brian, 12-night family trip
Verified Hotels.com guest review
6/10 Good
July 24, 2017
Ok, but not great
The hotel was ok, not bad but ok. The room was clean but the hotel it's self had s strange smell to it. The elevator and the stairs needed a good cleaning. It was good for the price. I liked the stove and refrigerator in the room and the bathroom was nice as well