In the heart of the historical district, Hotel Cisneros offers a warm welcome with a restaurant serving breakfast, lunch, and dinner. Unwind on the terrace or get some work done at the business center. With free in-room WiFi and helpful staff available 24 hours at the front desk.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Parking available
Laundry facilities
24/7 front desk
Air conditioning
Non-smoking
Main amenities (12)
Restaurant and bar/lounge
Self parking
Business center
Terrace
24-hour front desk
Car rentals on site
Front-desk safe
Vending machine
Self-serve laundry
Meeting room
Concierge services
Luggage storage
Feel at home (6)
Private bathroom
Terrace
Laundry facilities
Blackout drapes/curtains
Elevator
In-room climate control (air conditioning)
The current price is P4,258
P4,258
P4,683 total
includes taxes & fees
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Room, 1 Double or 2 Twin Beds
Standard Room, 1 Double or 2 Twin Beds
Highlights
Air conditioning
Plasma TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Cable channels
Desk
18 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Double Room Single Use
Double Room Single Use
Highlights
Air conditioning
Plasma TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Cable channels
Desk
17.9 sq m
Sleeps 1
1 Double Bed OR 2 Twin Beds
View all photos for Basic Double Room (Cama extra)
Paseo de Pastrana, 32, Alcala de Henares, Madrid, 28803
What's nearby
Cervantes Birthplace Museum - 15 min walk
University of Alcala - 16 min walk
Plaza Cervantes - 17 min walk
Convent of Las Clarisas de San Diego - 19 min walk
La Garena Plaza Shopping Center - 5 min drive
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive
Alcala de Henares La Garena Station - 6 min drive
Alcala de Henares University Station - 9 min drive
Alcalá de Henares Station - 26 min walk
Restaurants
Cervecería el Portón - 13 min walk
Cafetería Puerta de Alcalá - 12 min walk
El Gato de Tres Patas - 9 min walk
Bar Carolina - 11 min walk
Telepizza - 7 min walk
About this property
Hotel Cisneros
When visiting Alcala de Henares, Hotel Cisneros is a great choice to consider. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.
Languages
English, Spanish
At a glance
Hotel size
42 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: noon; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 9.90 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Laundry facilities
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Television in common areas
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
In-room safe
Special features
Dining
Onsite venue - This restaurant specializes in Argentinean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Parking
Self parking costs EUR 9.90 per night
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Cisneros Alcala De Henares
Cisneros Hotel
Hotel Cisneros
Hotel Cisneros Alcala De Henares
Hotel Cisneros Hotel
Hotel Cisneros Alcala de Henares
Hotel Cisneros Hotel Alcala de Henares
Frequently asked questions
Does Hotel Cisneros offer free cancellation for a full refund?
Yes, Hotel Cisneros does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Cisneros?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Cisneros?
Yes. Self parking costs EUR 9.90 per night.
What are the check-in and check-out times at Hotel Cisneros?
Check-in start time: noon; Check-in end time: 5:30 AM. Check-out time is 11:00 AM.
Are there restaurants at or near Hotel Cisneros?
Yes, there's an onsite restaurant that offers Argentinean cuisine.
What's the area around Hotel Cisneros like?
Hotel Cisneros is a short 15-minute walk from Cervantes Birthplace Museum and 16 minutes' walk from University of Alcala.
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Hotel Cisneros Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
October 9, 2023
Agradable
Juan
Juan, 1-night trip
8/10 Very good
February 1, 2025
Laurent
Laurent, 1-night trip
8/10 Very good
January 20, 2025
Correcto
Hotel para pasar una noche sin más. Correcto. Un poco alejado del centro pero con opciones de aparcamiento. Desayuno bastante flojo
Ana
Ana, 1-night trip
8/10 Very good
January 6, 2025
RONALDO
RONALDO, 1-night trip
8/10 Very good
July 23, 2024
Muy buena opción
Hotel acorde a su categoría de 4 estrellas. Empleados amables, estancias limpias, buena terraza. Zona residencial pero con servicios cerca. Buen acceso al centro andando y por transporte público. Buenas salidas a carretera en coche.
Echamos de menos la nevera y la caja fuerte en la habitación. El aire funcionó muy bien en plena ola de caloraunque era un poquito ruidoso
Verified traveler
1-night trip
10/10 Exceptional
July 21, 2024
PATRICIO
PATRICIO, 1-night trip
8/10 Very good
July 8, 2024
Repetiría visita
Muy buena experiencia, personal muy amable y servicial.
El bar del hotel muy conveniente.
Hay un paseo muy cerca precioso para una caminata después de cenar.
Jose
Jose, 1-night trip
10/10 Exceptional
May 26, 2024
Cómodo y agradable
La habitación era limpia, cómoda, amplia y agradable.
Los trabajadores muy amables
Daniel
Daniel, 1-night trip
10/10 Exceptional
February 7, 2024
Ha estado bien en general.
Antonio
Antonio, 3-night trip
8/10 Very good
January 22, 2024
GINES
GINES, 2-night trip
8/10 Very good
October 12, 2023
Buena relación calidad precio, alrededores solitarios.
Laura
Laura, 1-night trip
10/10 Exceptional
October 9, 2023
Terina
Terina, 1-night trip
8/10 Very good
July 2, 2023
Personal amabilísimo de recepción. Todo fueron facilidades y atención. Muy agradable
Vicente
Vicente, 1-night trip
8/10 Very good
October 4, 2022
Franklin
Franklin, 1-night trip
8/10 Very good
February 5, 2022
El hotel esta bien ubicado las habitaciones perfectas limpias y sin ruido .Lo peor la cafeteria,fuimos a picar algo para cenar y la camarera no se enteraba de nada y no habia gente.
Antonio
Antonio, 1-night trip
10/10 Exceptional
June 28, 2021
Muy bien todo
Verified traveler
2-night trip
8/10 Very good
November 8, 2020
Todo muy bien
Habitación limpia, cómoda y servicio de recepción muy agradable. La única pega es que se escuchaba las demás habitaciones.
Natalia
Natalia, 1-night trip
8/10 Very good
October 25, 2020
Seguiré repitiendo
Últimamente casi todos los fines de semana voy a este hotel. El checking siempre es rápido y cómodo. La habitación siempre está en un estado perfecto. Aunque esta vez la tv no funcionaba. No dijimos nada, porque llegamos por la noche, pero echamos de menos ver la tv un rato antes de dormir. Aún así, seguiremos repitiendo, ya que ha sido algo puntual
Jessica
Jessica, 1-night trip
10/10 Exceptional
October 19, 2020
Repetiremos
La limpieza de la habitación era perfecta, así como el tamaño. La TV tenía conexión USB, eso nos gustó mucho para poder ver pelis que llevábamos en USB. El baño está muy bien, así como una ducha bastante amplia. Teníamos una habitación con terraza que estaba muy bien. La cama era cómoda, pero para mi gusto personal la almohada era muy blanda, pero se compensaba poniendo unos de los cojines. La única pega era que teníamos unos vecinos muy “ruidosos”
Jessica
Jessica, 1-night trip
8/10 Very good
September 7, 2020
Verified traveler
2-night trip
6/10 Good
October 9, 2019
Juan
Juan, 1-night trip
8/10 Very good
July 27, 2019
Jorge
Jorge, 4-night trip
8/10 Very good
July 26, 2019
Verified traveler
2-night trip
10/10 Exceptional
July 3, 2019
Verified traveler
7-night trip
8/10 Very good
June 21, 2019
Me gustó tranquilidad. Me extrañó facilidad o suma dificultad para aparcar según horario.
No me gustó que no se hiciera caso a mi petición expresa de forma de pago