Mar Sereno Hotel & Suites puts you just a 5-minute drive from Bay of Banderas and Los Arcos. An outdoor pool and a children's pool are other highlights, and apartments offer kitchenettes and balconies. Fellow travelers like the overall property condition.
Languages
English, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Property amenities
Pool/Spa
Outdoor pool
Internet
Wired Internet
Parking and transportation
Free self parking on site
Area shuttle (surcharge)
Limo/town car service
On site car rental
Family friendly
Children's pool
Childcare in room (surcharge)
Kitchenette
Microwave
Coffee/tea maker
Bathrooms
Shower
Rainfall showerhead
Towels provided
Entertainment
TV
Outdoor areas
Balcony
Terrace
Garden
Laundry
Laundry facilities
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Phone
Luggage storage
24-hour front desk
Wedding services
Things to do
Fitness facilities nearby (discounted access)
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
30 rooms
11 floors
1 building
Fees & policies
Optional extras
Area shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Also known as
Mar Sereno
Mar Sereno Hotel
Mar Sereno Hotel Puerto Vallarta
Mar Sereno Puerto Vallarta
Mar Sereno Hotel Suites
Mar Sereno & Suites Aparthotel
Mar Sereno Hotel & Suites Aparthotel
Mar Sereno Hotel & Suites Puerto Vallarta
Mar Sereno Hotel & Suites Aparthotel Puerto Vallarta
Frequently asked questions
Does Mar Sereno Hotel & Suites offer free cancellation for a full refund?
Yes, Mar Sereno Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mar Sereno Hotel & Suites?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mar Sereno Hotel & Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mar Sereno Hotel & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Mar Sereno Hotel & Suites?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.
What is there to do at Mar Sereno Hotel & Suites and nearby?
Mar Sereno Hotel & Suites has an outdoor pool and a garden.
Does Mar Sereno Hotel & Suites have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a microwave and a coffee maker.
Does Mar Sereno Hotel & Suites have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Mar Sereno Hotel & Suites like?
Mar Sereno Hotel & Suites is located a short 19-minute walk from Boca de Tomatlan Trailhead.
Mar Sereno Hotel & Suites Reviews
Reviews
4.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.4/10
Cleanliness
5.2/10
Staff & service
4.2/10
Amenities
3.8/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
8/10 Very Good
April 3, 2023
jason
jason, 2-night trip
Verified Expedia guest review
2/10 Poor
March 24, 2023
The property is in remodelation,no hot water, no air conditioner, dirty, and everything is old
Alan
Alan, 4-night family trip
Verified Expedia guest review
2/10 Poor
March 17, 2023
This property is not open no water no beds its under construction
Miguel
Miguel, 1-night trip
Verified Expedia guest review
2/10 Poor
December 26, 2021
Robbed by the staff
Well the first impression was good but then after the cockroaches started coming out it was a little discouraging but I was ok with that the view was amazing and the construction was going on 24-7 even on Xmas eve but that’s not the worst getting my car broken into and lots of personal items taken was a real bummer and It just happened to be that the cameras didn’t work in that area because of the construction and management did nothing about it but just gave me this oh well and I’m in a Volvo semi alarm had to go off and they did it when I went walking to the beach it was done by the employees I’ve stayed all over the place and never been robbed by employees usually it’s the locals so I wouldn’t recommend anyone staying here with all the construction debris loose balcony rails and missing tiles that you can stub your toes on I wouldn’t recommend this place ide go somewhere else not kid friendly at all no Covid safe practices either
Bradley
Bradley, 1-night trip
Verified Hotels.com guest review
2/10 Poor
December 22, 2021
Maria
Maria, 4-night trip
Verified Expedia guest review
2/10 Poor
December 22, 2021
Tolandra
Tolandra, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
December 2, 2021
Hotel Rustico
I'll be honest. It's under construction. But the rooms are clean and sheets fresh and the view is a multimillion dollar view. When you want South Pacific type water.. it's here. There is a stone built natural tide pool on the beach. The swimming pool is very clean and nice. There is cable TV, WiFI is strong in lobby but not so much in the room. If you can stand limited construction noise then this is a deal for the price. I love it. Shopping and food closeby in seaside village Boca de Tomatlan.
JERRY
JERRY, 7-night trip
Verified Hotels.com guest review
2/10 Poor
November 3, 2021
Under construction
Terrible experience! Most of the hotel is under construction. Some areas in very bad condition. I highly advise against it!
Henry
Henry, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
July 13, 2021
Verified traveler
1-night trip
Verified Expedia guest review
2/10 Poor
June 23, 2021
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
May 25, 2021
Excellent attention from the owner
Verified traveler
4-night family trip
Verified Expedia guest review
6/10 Good
April 9, 2021
Property was under construction. That seem to be no problem. But if you’re going to rent rooms finish them.
Verified traveler
1-night trip
Verified Expedia guest review
2/10 Poor
March 31, 2021
***DO NOT STAY AT THIS HOTE*** the hotel is under construction. The pictures are nothing like what the hotel looks like . They literally put up boards at night to keep random people from walking in the property as it has no walls (looks like it’s being de gutted. Expedia should take down their listing !!!
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
April 15, 2020
Beautiful location. We saw whales every day from our balcony
Verified traveler
4-night romance trip
Verified Expedia guest review
2/10 Poor
March 12, 2020
What I like is the view from the room, but the place is a mess, filthy never again
Verified traveler
5-night family trip
Verified Expedia guest review
2/10 Poor
February 23, 2020
Verified traveler
2-night trip
Verified Expedia guest review
2/10 Poor
February 16, 2020
Está abandobado y no tiene recepcionista. No deberia estar funcionando y lo venden como que si
Verified traveler
4-night family trip
Verified Expedia guest review
6/10 Good
February 14, 2020
they messed up my reservation room was not ready had to stay in vp suite for night. it had roach big as my hand not cl eaned. mold everywhere.. Got better room next day. They did not speak English . took 4 days to be told had to leave key to get room cleaned. Had to ask for clean towels toilet paper. Water out alot lot times no hot water and air electric out 1 day. veiw was great
Verified traveler
12-night family trip
Verified Expedia guest review
2/10 Poor
February 8, 2020
We only stayed there for 15 minutes. This hotel should be removed from your hotels list.
Yolanda
Yolanda, 1-night family trip
Verified Hotels.com guest review
6/10 Good
February 4, 2020
Sixties vibe in a modern setting.
First room smelled so bad that it was uninhabitable. Moved to the Jimi Hendrix Suite which was much better.
This must have been an incredible hotel back in the 60's/70's which has been allowed to rot in situ. Staff were well-meaning and helped as much as possible.
The tide pool was amazing, I can just imagine Jimi and Janis chilling in the hot tub.
Leslie
Leslie, 1-night trip
Verified Hotels.com guest review
6/10 Good
August 13, 2019
Victor
Victor, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
August 6, 2019
Verified traveler
1-night trip
Verified Orbitz guest review
2/10 Poor
July 22, 2019
The Hotel claimed not to have oir reservation on their computer when we arrived. The were sold lit and after driving 16 hours we had no room. Expedia did nothing to help us.
Verified traveler
2-night family trip
Verified Expedia guest review
2/10 Poor
May 26, 2019
Great view, but had nothing else
The view From the balcony was magnificent. My suite kitchen had a sink and one glass. The sink outside the bathroom leaked all night onto the tile floor. The bathroom drain smelled like sewer. I had to keep the door closed. There were very big piles of dirty laundry in the hallways, The wifi only worked in the lobby and parking lot. The staff were really nice. The hotel is far from Puerto Vallarta.
frances
frances, 6-night trip
Verified Hotels.com guest review
2/10 Poor
April 9, 2019
It was just really bad didn't have my room ready no staff just bad