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Four Seasons Resort Langkawi

5.0 star property
Luxury beachfront resort with spa, near Tanjung Rhu Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Seasons Resort Langkawi

Beach/ocean view
Private beach, white sand, sun loungers, beach umbrellas
3 restaurants, breakfast, lunch, dinner served; international cuisine
42-inch flat-screen TV with satellite channels, TV, DVD player
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Non-smoking
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Outdoor tennis court
  • Steam room
  • Free use of bicycles
  • Beach umbrellas

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The price is P33,920
P34,181 total
includes taxes & fees
Jan 22 - January 23, 2025

Room options

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Showing 27 of 27 rooms

View all photos for Room, Partial Sea View, Ground Floor

Premium bedding, down comforters, pillowtop beds, minibar

Room, Partial Sea View, Ground Floor

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 67.9 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed (Beach King With Plunge Pool)

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Villa, 1 King Bed (Beach King With Plunge Pool)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cribs/infant beds
  • 220 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Partial Sea View (Upper Floor)

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Room, Partial Sea View (Upper Floor)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 68 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Garden View, Ground Floor

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Room, Garden View, Ground Floor

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Garden View (Upper Floor)

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Room, Garden View (Upper Floor)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 67.9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Pool Access (Imperial Beach)

Terrace/patio

Villa, 3 Bedrooms, Pool Access (Imperial Beach)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 4809 sq m
  • Beach view
  • Sleeps 9
  • 2 King Beds and 1 Twin Bed

View all photos for Royal Villa, 1 Bedroom, Pool Access (Beach King Bed)

Living area

Royal Villa, 1 Bedroom, Pool Access (Beach King Bed)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 1174 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Villa, 3 Bedrooms (Garden with Pool)

Living area

Family Villa, 3 Bedrooms (Garden with Pool)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
  • 590 sq m
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 2 Twin Beds, Garden View, Ground Floor

Garden view

Room, 2 Twin Beds, Garden View, Ground Floor

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 68 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Villa, Multiple Beds (Family Beach With Plunge Pool)

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Deluxe Villa, Multiple Beds (Family Beach With Plunge Pool)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cribs/infant beds
  • 226 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Villa, 1 King Bed, Pool Access (Studio Beach)

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Villa, 1 King Bed, Pool Access (Studio Beach)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 172 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking, Garden View (Upper Floor)

Breakfast area

Deluxe Room, 1 King Bed, Smoking, Garden View (Upper Floor)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Villa, 2 Bedrooms, Pool Access

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Family Beach Villa with Plunge Pool

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Deluxe Family Beach Villa with Plunge Pool

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Garden View Ground Floor Pavilion

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Garden View Ground Floor Pavilion

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Partial Sea View Ground Floor Pavilion

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Partial Sea View Ground Floor Pavilion

  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Three Bedroom Beach Villa With Pool

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Imperial Three Bedroom Beach Villa With Pool

  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Partial Sea View Upper Floor Pavilion 1 King bed

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Partial Sea View Upper Floor Pavilion 1 King bed

  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Upper Floor Pavilion

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Garden View Upper Floor Pavilion

  • Sleeps 2
  • 1 King Bed

View all photos for Beach Villa with Plunge Pool

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Beach Villa with Plunge Pool

  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Ground Floor King Pavilion

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Garden View Ground Floor King Pavilion

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden View Upper Floor (1 King Size Bed)

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Deluxe Garden View Upper Floor (1 King Size Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Ground Floor Twin Pavilion

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Garden View Ground Floor Twin Pavilion

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Beach Villa with Pool

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Studio Beach Villa with Pool

  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Family Garden Villa With Pool

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Three Bedroom Family Garden Villa With Pool

  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

View all photos for Royal Villa with Pool

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Royal Villa with Pool

  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Beach Villa With Pool

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Two Bedroom Beach Villa With Pool

  • Sleeps 4
  • 2 King Beds

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The price is P31,963
P32,224 total
includes taxes & fees
Jan 10 - January 11, 2025
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About the neighborhood

Map
Jalan Tanjung Rhu Mukim Ayer, Langkawi, Kedah, 07000

What's nearby

  • Black Sand Beach - 4 min drive - 3.4 km
  • Ayer Hangat Village - 4 min drive - 3.8 km
  • Tanjung Rhu Beach - 5 min drive - 2.4 km
  • Langkawi Ferry Terminal - 21 min drive - 22.2 km
  • Kuah Jetty - 21 min drive - 22.3 km

Getting around

  • Langkawi Intl. Airport (LGK) - 33 min drive

Restaurants

  • ‪Pasar Malam Ayer Hangat - ‬3 min drive
  • ‪Serai - ‬2 min walk
  • ‪Sas Rimba Floating Restaurant - ‬10 min drive
  • ‪Bc Nuri Floating Restaurant - ‬4 min drive
  • ‪Amin Floating Resturant - ‬10 min drive

About this property

Four Seasons Resort Langkawi

Putting you within a 10-minute drive of Tanjung Rhu Beach, Four Seasons Resort Langkawi offers a private beach where you can enjoy beach umbrellas, yoga, and volleyball. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Serai, one of 3 restaurants, serves international cuisine and is open for breakfast. A free kid's club, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious resort. Fellow travelers like the room service and helpful staff.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 91 units
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On a private beach
  • Tennis lessons
  • Beach yoga
  • Beach volleyball
  • Archery
  • Ecotours
  • Safari
  • Rock climbing
  • Kayaking
  • Sailing
  • Boat tours
  • Water skiing
  • Windsurfing
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Windsurfing nearby

Working away

  • 2 meeting rooms
  • Conference space (2150 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 56 buildings/towers
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • 18 holes of golf
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

GeoSpa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

Serai - This beachfront buffet restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy alfresco dining (weather permitting).
Ikan-Ikan - This beachfront restaurant specializes in Malaysian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Kelapa Grill - This beach restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open select days.
Rhu Bar - This cocktail bar is located on the beach. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 5.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 203 per person

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 320.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Four Seasons Langkawi
Four Seasons Resort Langkawi
Langkawi Four Seasons Resort
4 Seasons Resort Langkawi, Malaysia
Four Seasons Resort Langkawi, Malaysia Hotel Langkawi
Langkawi Four Seasons
Four Seasons Langkawi
4 Seasons Resort Langkawi
Malaysia Hotel Langkawi
Langkawi Four Seasons
Four Seasons Langkawi Langkawi
Four Seasons Resort Langkawi Resort
Four Seasons Resort Langkawi Langkawi
Four Seasons Resort Langkawi Resort Langkawi

Frequently asked questions

Does Four Seasons Resort Langkawi offer free cancellation for a full refund?
Yes, Four Seasons Resort Langkawi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Seasons Resort Langkawi?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Four Seasons Resort Langkawi?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Four Seasons Resort Langkawi?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Four Seasons Resort Langkawi?
You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Four Seasons Resort Langkawi and nearby?
Have fun with onsite activities like kayaking, sailing, and water skiing and improve your game at the onsite tennis courts. Additional recreation onsite includes ecotours, volleyball, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Four Seasons Resort Langkawi also has a private beach, a waterslide, and a 24-hour fitness center, as well as spa services, an arcade, and a picnic area.
Are there restaurants at or near Four Seasons Resort Langkawi?
Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
Does Four Seasons Resort Langkawi have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Four Seasons Resort Langkawi Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

It was excellent with great service, has the best chicken curry, staff was very helpful and went out of the way to help
Manish, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely fantastic stay. Beautiful setting, we stayed in one of the Garden Villas which were beautiful. Lots of food options. Long and quiet beach. We had are own large infinity pool which the kids loved. The staff were fantastic and very attentive
chetan, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bola, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful weekend at a beautiful resort
Wonderful staff and service. Breakfast had extensive options and was a very relaxed setting. The food at the Ikan-Ikan restaurant was delicious. Our villa was spacious and immaculate. We enjoyed our time at the resort and wish we could have stayed longer.
Matt, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

N N, 7-night trip
Verified Hotels.com guest review

6/10 Good

The property location is remote however the beach is beautiful and the star attraction is the sunset truely amazing. It was a pity we couldn’t swim at beach due to jelly fish The rooms are nice and clean however they are very dated `the dinning options are limited the the service was very slow. `one night we waited 50 minutes for bar snacks and in the end we left without eating them after hey arrived. Breakfast dishes were cold. I was slightly disappointed as always wanted to stay at the `four `seasons based on reputation. the staff are really never and nothing is to much trouble.We did the mangrove tour through hotel and well worth it - Amy was our guide and he was Great
Dean, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Benjamin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent resort with very friendly staff like buggy driver Syakir and Samanda at the reception.
BABAK, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic
Excellent staff and resort. The rooms are looking slightly old however the rest of the resorts makes up for it because it is absolutely beautiful. The gardens and beach area are maintained on a daily basis so they always look fresh unlike some other properties. The staff are extremely friendly and helpful overall 10/10 Also to note the grab taxis are a fraction of the price of the resort taxi.
Lewis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

ALLAN, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel! Amazing service and staff! Beautiful and peaceful beach and scenery.
Alexandre, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

My husband, our 4 year old son and I stayed here for 9 days and we had an amazing time. The rooms are very large and in a good condition, looks better than the photos. We loved our garden view and afternoon snoozes in our balcony. The resort itself is very large with a super clean beach. Our son loved making sand castles there. Family pool area is quite large too with good service. Special thanks to the kids club staff, our son loved the activities they do and they make full use of the resort facilities and its surroundings throughout the day. We loved everything so much except for the food. The food quality wasn't good and very expensive. Room service was better but gets boring after a while… We also loved the Mangroves and Eagle Safari, our guide was very informative and scenery is stunning. Overall we really enjoyed our stay.
Gulin, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Roxana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

very nice place , beautiful beach, amazing swimming pool. good breakfast. the service was amazing as well. I had a very enjoyable stay. we went to the gym and played tennis everyday
Chenbo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great staff and very friendly. Had a blast and food was great.
Bruce, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We have a wonderful time and experience. The staff were very friendly and went above and beyond to make our stay relaxing. We will definitely go back!
shu fen, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I loved four season Langkawi. The room were great, comfy, large, and had the outside shower and jacuzzi. The hotel has only two restaurants, Malaysian and western grill. The Malaysian restaurant was amazing. We couldn’t swim in the sea as it was forbidden. What I disliked was two things 1- pool area were small and the food takes too long to reach while your in the pool area. As an outside area there isn’t much to do. Overall it was a nice experience.
Ahmad, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

It is paradise! The staff, the Property, the Beach, All the activities. And the mangrooves and eagle safari was amazing
CLAUDIA, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful experience. Thank you
Santa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff were incredibly helpful
Omar, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Isaias, 3-night trip
Verified Expedia guest review

8/10 Very Good

MARIE, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel
Lovey hotel! Rooms were very spacious and clean. Many amenities provided for my young toddler as well within the room. We chose the ground floor unit which has an outdoor jacuzzi bath, my toddler loved it! Service is excellent from arrival to departure, the staff are aways happy and smiling and try their best to accommodate requests which I very much appreciate. The hotel also has a lovely, clean beach with great views and daily hourly activities for children. The hotel is situated within a UNESCO forest so there isn’t much outside of the hotel- do expect to have to get transport to attractions on the island (not expensive by local taxi). We thoroughly enjoyed our stay and it left a very good impression of the Four Seasons brand.
View from room
View into bathroom
Hotel beach
Sunset view from hotel beach
Wei Fen, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Heaven!
Wonderful resort on a beautiful pristine beach. Staff could not have been better, everything you could desire was catered for. Stayed in garden room which was great overlooking beautiful grounds. Breakfast very good and in room dining was great. Resort is in need of a bit of tlc but after pandemic you can understand it. Was definitely very relaxing and a little slice of heaven.
Glenda, 6-night trip
Verified Hotels.com guest review