Stewart Hotel

dirty floors, limited towels, bad linens. and elevator noise

The room was a hog posh of random chairs, sofa, and lights. This is minor but combined with everything else it resembled a party hotel, definitely not a 4 star hotel or worth the money. Our room was non smoking yet smelled like marajuana when we first opened the door, the carpet was patch-worked together and just looked gross to step on with socks. The dining room table looked like it it had years of filth on it, not an appetizing surface to eat off of with food. This all may not of been so much of an issue except the hotels website says valet parking for 75 a day, which is a lie. I was told I had to use a sketch parking lot across the street that had no affiliation with the hotel. Overall loved NYC and the area but stay away from this hotel if your looking for some semblance of comfort, which is sad as this is suppose to be a 4 star hotel but seems more like a 2.

It was just like I expected it to be :)

A very friendly staff, and the hotel is very clean.

The front desk agent was wonderful and tried to rectify all my issues but he couldn't so I ended up checking out and staying at the Double tree. The room was not clean, the couch was wet, I asked to switch he sent me to a worse room the carpet was unraveling, it smelled like a smoke den as well. This hotel needs to undergo renovations immediately. Other than that service wise he did well aside from telling me the double tree room would be the size of a closet. My response to that was "I'd rather sleep in a clean closet than here"

There was one staff person working so the line to check-in took 30 mins. The room wasn’t all that clean and made you wonder how they clean. Specially during a COVID time... the room was also pretty beaten up. Tables were damaged, scuffs in walls a lot of stains. For NYC it was pretty cheap but not sure if I would stay again.

The room was lovely and clean. We love the space and the decor plus the kitchen too. Also the bed was very very comfortable. We definitely come back again.

I really enjoyed my stay. The chandelier above the table was too much didn’t realize how tall I was and almost knocked myself out and it was dusty. I thought there was a oven but it was a microwave luckily we brought all our pots and stuff because we would’ve been screwed. But overall experience was great we enjoyed ourselves

i would like a complete refund back please. The pull out bed was very dirty, and so was the tub in the bathroom. There was stains on the walls , and also no cable.

Amazing hotel would always recommend