Naismith Memorial Basketball Hall of Fame - 11 min drive
Getting around
Westfield, MA (BAF-Barnes Municipal) - 23 min drive
Bradley Intl. Airport (BDL) - 37 min drive
Logan International Airport (BOS) - 97 min drive
Holyoke Station - 15 min drive
Springfield Union Station - 16 min drive
Windsor Locks Station - 26 min drive
Restaurants
Chick-fil-A - 5 min walk
Starbucks - 11 min walk
Buffalo Wild Wings - 7 min walk
McDonald's - 10 min walk
Panera Bread - 9 min walk
About this property
Quality Inn Chicopee - Springfield
When you stay at Quality Inn Chicopee - Springfield, you'll be within a 15-minute drive of MGM Springfield. Free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 10:00 AM.
Languages
English, Spanish
At a glance
Hotel size
100 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Facilities
ATM/banking
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Closed captioned TV
No elevator (single level property)
Upper floors accessible by stairs only
Room amenities
Be entertained
Television
Premium cable channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0008350610
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee
Frequently asked questions
Does Quality Inn Chicopee - Springfield offer free cancellation for a full refund?
Yes, Quality Inn Chicopee - Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn Chicopee - Springfield?
Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn Chicopee - Springfield?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn Chicopee - Springfield?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Quality Inn Chicopee - Springfield?
No, this hotel doesn't have a casino, but MGM Springfield (10-min drive) is nearby.
What's the area around Quality Inn Chicopee - Springfield like?
Quality Inn Chicopee - Springfield is a short 19-minute walk from Chicopee Falls Dam and 20 minutes' walk from Chicopee Memorial State Park.
Quality Inn Chicopee - Springfield Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.4/10
Staff & service
6.4/10
Amenities
6.0/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
2/10 Poor
September 19, 2023
Pet friendly, bad smell
We got moved. The hotel was pet friendly and smelled like wet dog. My parents door was off the hinges and when reported they said thanks, we’ll look into it. My step father had to lift door up each time to leave room. Worse part is they never contacted us that we were being moved to a different hotel. I had called to confirm and had to call several times to find out new location, etc. Will not stay here again.
Jodi
Jodi, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
July 29, 2023
The hotel was not open to the public. They charged me anyways.
Gilbert
Gilbert, 3-night family trip
Verified Expedia guest review
4/10 Fair
June 2, 2023
Think twice about it
I have used this hotel many times before and just seems to be going downhill.the card entry system still doesn't work for exterior doors 2 years later. I do not think housekeeping knows what a vaccum is.maitence department has no idea how to clean carpets. Housekeeping should be given scrubbing bubbles to use on tubs it doesn't matter what area you stay in the hotel same issue. The biggest draw back was the group in the lobby when I arrived then I found out they are using hotel as housing. The other big iss was when I went up stairs to my room the whole hallway smelled of fish.(cooked)when I got to my room other end of hall I left my door open and open the window to get smell out of hallway.i said something to the front desk they informed me it was a long term tenant. They apologized to me. I said say something tell they to open windows when cooking. I guess it's time to find a new place when in town because it truly seems that the owner of property doesn't care about things. The front desk did all they could for me I said thank you. It's amazing that the price here is only slightly less than other hotels in area with far better amenities.
James
James, 2-night trip
Verified Hotels.com guest review
6/10 Good
June 1, 2023
Janet
Janet, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 28, 2023
Central location but more importantly the staff here is exceptional.
MARK
MARK, 1-night trip
Verified Expedia guest review
4/10 Fair
May 27, 2023
The room had no ventilation and smelled bad, and I was assigned a room without even changing the bed sheets. I was on the first floor and the window screen door was torn and I couldn't even open it for air circulation. The length of the shower handle so tight that even an adult woman could not open the shower by my self without my husband's help. Only good thing kind every staff and Coffee prepared in the lobby.
Kyuhyung
Kyuhyung, 1-night family trip
Verified Expedia guest review
6/10 Good
May 24, 2023
Good value for the price
Stephen
Stephen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 22, 2023
Lynnette
Lynnette, 2-night trip
Verified Travelocity guest review
2/10 Poor
May 20, 2023
Staff was pleasant. Building is in need of improvement in every area. Non smoking, but room smelled of smoke. Bed was lumpy looking. Icemaker roared and leaked down the hall. After a local evening event, we chose to make a 2-hour middle-of-the-night drive home rather than stay.
David
David, 1-night romance trip
Verified Expedia guest review
2/10 Poor
May 14, 2023
John
John, 2-night trip
Verified Expedia guest review
6/10 Good
May 8, 2023
Chicapee
Hotel is old, needs a do-over.
geraldine
geraldine, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
April 30, 2023
Shady place
Locked doors raises safety questions. Front desk staff was very good. Super friendly. Room smelled of smoke. Pillows were tiny. Stains on sheets. Bathroom was not good. Cracked tiles, dirty floor, stained tub. Definitely not the standard of Quality Inn’s I’ve stayed in before.
Tammy
Tammy, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
April 27, 2023
Bed was dirty like it a guess just got out. Hairs everywhere! A dirty cloth on the nightstand of idk what! All exits were proped open all night.
ahmand
ahmand, 1-night trip
Verified Expedia guest review
4/10 Fair
April 27, 2023
When I arrived at the property, I sat in the parking lot with my young son and looked around, The building to the left had one window where it looked like someone had a brawl inside. The blinds were all beaten up and looked awful. I had read the reviews and they seemed mixed. I didn't feel safe going into the hotel so we left. I booked into the Tru Hilton a couple of doors down and called the Quality and cancelled my reservation. I am not usually a nervous person staying at hotels as I travel by myself often. This hotel just didn't feel safe to me. It looks as though people might live there instead of it being a hotel only facility.
Randi
Randi, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
April 19, 2023
Owner needs to look into property
The owner needs to fix outside door locks. Rugs could use a good cleaning/ shampoo. Other than that it was a good place to stay
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
April 16, 2023
Good place overall
The owner needs to fix the eletronic door entry. This has been a issue for a while.if door is not propped open you can't get back in. You can go to front door but if nobody in lobby and the desk clerk has to go help another guest your stuck outside.
James
James, 1-night trip
Verified Hotels.com guest review
2/10 Poor
March 13, 2023
N othing the staff is rude wanted to charge me more than I pay for
Emilio
Emilio, 1-night family trip
Verified Expedia guest review
6/10 Good
March 8, 2023
Blood
Our room had blood in the bathroom so we had to move rooms after we already unpacked with a one year old
Monica
Monica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
March 3, 2023
Satisfied stay
It was just a quick night stay was very clean. Everything was intact. The only issue was the toilet was running slow, but I let the front end know so hope they were able to get that resolved.
Bill
Bill, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
March 3, 2023
Carpet in room needs to be changed. Tub has porcelain chipped out of it
Peter
Peter, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
February 27, 2023
Evan
Evan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
February 12, 2023
Great! Easy! Quick! Excellent!
Magalis
Magalis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
February 11, 2023
Good area i bit outdated room was clean.
Giovanni
Giovanni, 1-night family trip
Verified Travelocity guest review
10/10 Exceptional
January 28, 2023
Helpful staff and check in was at ease!
Praseuth
Praseuth, 1-night trip
Verified Expedia guest review
8/10 Very Good
January 16, 2023
The condition of the room and staff friendliness and breakfast choices were fine but the brackets for the shower and tub curtain rod were rusty.