Guests
All properties in Sulphur, Louisiana, United States of America

Custom Touch Village-Sulphur

Within easy reach of West Cal Arena and Events Center

  • Free parking
From
P5,239

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  • Executive Suite, 2 Bedrooms, Kitchen - Living Area
  • Living Room
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1 / 47Reception
1207 Ravia Rd, Sulphur, 70665, LA, United States of America
7.0.Good.
  • Room was small and very Spartan

    Jul 31, 2021

  • I BOOKED

    Jul 3, 2021

See all 47 reviews

Official standards

This property advises that it adheres to COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free parking
  • Air Conditioning

Property highlights

Main amenities

  • 233 guestrooms
  • Weekly housekeeping
  • Self-serve laundry
  • Limited hour front desk
  • TV in a common area
  • Free parking

For families

  • Cookware, dishware, and utensils
  • Microwave
  • Full-sized refrigerator/freezer
  • Premium TV channels
  • Television
  • Laundry facilities

What’s around

  • West Cal Arena and Events Center - 2.8 mi / 4.5 km
  • Isle of Capri Casino Lake Charles - 9 mi / 14.5 km
  • Prien Lake Park - 9.1 mi / 14.7 km
  • Golden Nugget - 9.7 mi / 15.6 km
  • Lauberge Casino Lake Charles - 10.8 mi / 17.3 km
  • Lake Charles Civic Center - 11.1 mi / 17.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Single Room, 1 Double Bed
  • Standard Double Room
  • Deluxe Studio Suite, 1 Double Bed, Kitchenette

What’s around

Landmarks

  • West Cal Arena and Events Center - 2.8 mi / 4.5 km
  • Isle of Capri Casino Lake Charles - 9 mi / 14.5 km
  • Prien Lake Park - 9.1 mi / 14.7 km
  • Golden Nugget - 9.7 mi / 15.6 km
  • Lauberge Casino Lake Charles - 10.8 mi / 17.3 km
  • Lake Charles Civic Center - 11.1 mi / 17.9 km
  • Prien Lake Mall - 11.1 mi / 17.9 km
  • McNeese State University - 12.9 mi / 20.7 km
  • Burton Coliseum - 15.9 mi / 25.6 km

Getting around

  • Lake Charles, LA (LCH-Lake Charles Regional) - 23 min drive
  • Lake Charles Station - 14 min drive
map
See on map
1207 Ravia Rd, Sulphur, 70665, LA, United States of America

At a glance

Size

  • 233 rooms

Arriving/leaving

  • Check-in time 3:00 PM-7:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Restrictions apply*

Parking

  • Free onsite self parking
*See fees & policies for additional details or extra charges

At the motel

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Designated smoking areas
  • Television in common areas

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker

Things to enjoy

  • Individually furnished

Freshen up

  • Shower only

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Cookware, dishware, and utensils

More

  • Weekly housekeeping provided

Fees & policies

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 200.00 per pet, per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

  • Custom Touch Village Sulphur
  • Custom Touch Village-Sulphur Motel
  • Custom Touch Village-Sulphur Sulphur
  • Custom Touch Village-Sulphur Motel Sulphur

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Custom Touch Village-Sulphur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, pets are welcome. There's a charge of USD 200.00 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 7:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include The Boiling Point (2.5 mi), Pitt Grill (3.4 mi), and Waffle House (3.5 mi).
  • No, this motel doesn't have a casino, but Winner's Choice Plaza (6-min drive) and Isle of Capri Casino Lake Charles (12-min drive) are both nearby.
  • Recommended spots to visit include West Cal Arena and Events Center (2.8 mi) and Isle of Capri Casino Lake Charles (9 mi), along with Prien Lake Park (9.1 mi) and Golden Nugget (9.7 mi).
7.0.Good.
  • 8.0.Very good

    It was a pleasant stay.

    2 night family trip, Jul 3, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Stay away!

    Mold. No battery in smoke detector. Overcrowded parking. Lack of security in doors.

    Jennifer, 1 night trip, Jun 15, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Stay away for you health and safety!

    Staff was nice at the office is the only good thing about this place. Health and safety hazards galore. Walked into room and noticed the smoke detector battery slot open without a battery. Mold on the bathroom ceiling and baseboards probably due to the exhaust fan not working. The air filter on the air conditioner was filthy. Also hard to tell if the door is locked or not because there is no deadbolt and no other security measure inside like a latch or something on the door. Sheets seemed to be half washed with a few curly black hairs similar to pubic hairs on them. The parking is ridiculous due to their not being ample room go park vehicles so it is over crowded. The refund policy is NO refunds whatsoever and I can see why with such poor conditions.

    Jennifer, 1 night trip, Jun 14, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Rudeness of staff at check in. They claimed they didnt have our reservation and when i showed them confirnation I felt like they were forced to find accommodations for us. I reserved 2 rooms. One was fine but in the other one the TV and toilet didn't work.

    1 night family trip, Jun 12, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Business starting but a pleasant stay...

    Mohamed, 1 night family trip, Jun 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I liked the fact that they gave us another room because they didn’t have the one we had reserved at the end of the day it was was great the staff was really polite and friendly.

    3 night family trip, Jun 4, 2021

    Verified Expedia guest review

  • 6.0.Good

    Good place , a little overpriced, no privacy due to the window blinds , no late check-in, great staff,

    1 night business trip, May 13, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Don't go out of your way.

    1 night family trip, May 13, 2021

    Verified Expedia guest review

  • 6.0.Good

    Average stay

    The price was right. It was the middle of the road stay,the location was more suited to people working out of town for a week or two. The walls were way to thin, no bathroom amenities. On a good note the beds were very comfortable the towels were way above average, and the room was super clean. The desk clerk was fantastic.

    Cheri, 1 night trip, May 8, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Unsatisfied

    Is not for a family stay, more for anyone working in the area, was to small felt crammed up, had maintenance problems the day of check-in unloaded car got settled in then had to changed rooms after a long drive to get there, was hard to get comfortable, i could go on an on about my stay, bad experience and will never stay there again.

    2 night family trip, Apr 9, 2021

    Verified Hotels.com guest review

See all 47 reviews