4/10 Fair
March 4, 2021
Disappointed
There is a common lobby on the 12th floor of the 85 Tower where many hotel companies have offices for guests to check in. 85fourseasons does not have an office on the 12th floor. They said that the 29th floor is their office but all the doors are closed and there is no sign. I asked housekeeping people and they said they didn’t know and laughed at me. The phone number in the reservation is incorrect. Finally I found someone on the 12th floor who called them. A woman gave me a key and showed me to a room that was very minimal and basic in amenities... a small bathroom with plastic shower, simple couch and low bed.
Richard
Richard, 1-night trip
Verified Hotels.com guest review