Hotel staff very courteous. There was check-in issue because hotel computer system was down. Also, no secure hotel Wi-Fi network available, so had to use some other unsafe, open network from somewhere else in the neighborhood. No towel bars in bathroom, apparently on purpose. Toilet paper holder on wall was annoyingly loose. In-room safe did not work. Need printed in-room list of satellite TV channels, or else you'll be surfing the slow-moving, on-screen guide all evening looking for something good to watch (must've been at least 50 home shopping channels, which is 50 too many). Correspondingly, the TV remote control operation was hinky. Did I mention hotel staff was very courteous? The tech guy arrived to fix the safe right as I was checking out. Found someone's discarded plastic drinking cup under the night stand by the bed (cup was not one I used, so it likely was from previous guest, I guess). No ice machine found on second floor of the 2-floor facility. Noise from heating/AC unit under window in my room drowned out the sound from the television. And, man, that cumbersome satellite TV system has got to go!