Calle Progreso #5, San Vicente Ferrer, Mindo, Pichincha, 170167
What's nearby
Mindo Central Park - 3 min walk - 0.3 km
Mindo Valley - 4 min drive - 2.9 km
Mariposas de Mindo Butterfly Garden - 12 min drive - 4.9 km
Mindo Cloud Forest - 16 min drive - 8.3 km
Maquipucuna Cloud Forest Reserve - 24 min drive - 15.3 km
Getting around
Mariscal Sucre Intl. Airport (UIO) - 157 min drive
Airport shuttle (surcharge)
Restaurants
crêpes-art - 4 min walk
Restaurante Cascadas de Mindo - 4 min walk
The Food Studio - 3 min walk
La sazón de Marcela - 2 min walk
Serenity Lounge Bar - 3 min walk
About this property
Toucan Platinum Suites Aparthotel
Take in the views from the rooftop terrace when you stay at Toucan Platinum Suites Aparthotel. Guests can take a dip in the outdoor pool and indulge in massages. A snack bar/deli, a terrace, and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
6 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered onsite self parking
Free secured, covered onsite valet parking
Free secured, covered onsite extended parking
Onsite parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 8:00 AM–10:30 AM
Snack bar/deli
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
An outdoor pool
Spa services
Outdoor furniture
Accessibility
Closed captioned TV
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Ceiling fan
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
Fees & policies
Refundable deposits
Cash deposit: USD 50 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately USD 6 for adults and USD 6 for children
Airport shuttle service is offered for an extra charge of USD 180 per room (roundtrip)
Children & extra beds
Airport shuttle for children between the ages of 3 and 12 costs USD 180 (roundtrip)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Is there a pool at Toucan Platinum Suites Aparthotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Toucan Platinum Suites Aparthotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Toucan Platinum Suites Aparthotel?
Yes, there's free self, valet, and extended parking.
Is airport shuttle service offered by Toucan Platinum Suites Aparthotel?
Yes, an airport shuttle is available. The charge is USD 180 per room roundtrip.
What are the check-in and check-out times at Toucan Platinum Suites Aparthotel?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Toucan Platinum Suites Aparthotel and nearby?
Toucan Platinum Suites Aparthotel has an outdoor pool and spa services, as well as a garden.
What's the area around Toucan Platinum Suites Aparthotel like?
Toucan Platinum Suites Aparthotel is in the heart of Mindo, a short 3-minute walk from Mindo Central Park.
Toucan Platinum Suites Aparthotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
10/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Very Good
July 26, 2024
Great location and big room. Overall a great stay. Things to improve: yacuzzi takes a very long time to fill and you have to ring a bell every time you want back into the hotel.
Camilo
Camilo, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
December 6, 2023
This beautiful place is right in town (across from the bus station) on a quiet street and easy walk to main street and all its offerings. We stayed in the apartment style room, very clean, spacious and everything for stay in cooking or just making coffee and sitting on the little patio. Ronny the owner took great care of us, cooked a yummy breakfast with a choice to have delivered to your room or on the upstairs patio. Did all our laundry for a great price. I would stay here again if visiting Mindo in the future.
thanks Ronny.
Candace
Candace, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
July 23, 2023
Fantastic reception .!!! super accommodating, friendly and helpful . this is the place to stay for a one or longer stays. one is not enough you will leave wishing you could stay. Walk to hotel from square a little dark if at night...maybe we picked the wrong road;) Room was large and seating areas out side private. wish we had been able to enjoy the hotel longer. elevated common area great for bird watching or a massage. a bit of a splurge if only 2 to room.
lorise
lorise, 1-night trip
Verified Expedia guest review
10/10 Exceptional
March 30, 2023
The people were very nice. Breakfast was good.
Kathryn
Kathryn, 3-night romance trip
Verified Travelocity guest review
8/10 Very Good
January 21, 2023
Very helpful staff - always trying to go the extra mile.
John
Verified Expedia guest review
10/10 Exceptional
January 11, 2023
Great concierge service, appreciate the help in booking activities. Bgreat service for breakfast
Karla
Karla, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
January 10, 2023
Really loved this spot!
Location was great! - close to town to easily access restaurants and markets, but on a quiet back street. Noise was not a problem. Isolation would have been a hassle at some of the other places I considered. Definitely modern, and I've never seen such attention given to keeping the place sparkling clean. Ronny gets a 10 out of 10 for customer service. He was always available for suggestions on things to do, and enjoyed helping us spot birds from their 2nd story patio. They even did laundry for us! I also liked having the kitchen as we used it to convert left-over dinner scraps to a nice breakfast. I would definitely recommend this location to potential travelers.
Bert
Bert, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 24, 2022
We had an amazing stay at the Mindo Toucan Platinum Suites. The service was absolutely incredible from finding good places to eat to the massages we received. The rooms were very comfy and clean, and the property was beautiful. Would 10/10 recommend this for your stay.
Joseph
Joseph, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
October 3, 2022
Pravin
Pravin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 7, 2022
Great hotel and location
Great hotel (new)
Angelica
Angelica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
July 22, 2022
We liked very much the warm welcome of Ronny as well as his availability and kindness throughout our stay. The place was very well maintained and very safe. we had a great experience and warmly recommend this place. Thanks to Ronny and his wife.
Dominique
Dominique, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
June 6, 2022
Totally modern, immaculately clean-a delightful stay in a beautiful setting. The cloud forest is enchanting and Mindo Toucan Platinum Suites extends that enchantment with lovely surroundings and exceptional service. A trip of a lifetime.
Maureen
Maureen, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2022
The property we stayed at doesn't look at all like the photos, but it was still very nice. The manager was especially kind and helpful, providing recommendations on places to see in the time we had available. He was very knowledgeable about local animals and nature sites. Our room had a kitchen, and if we had stayed longer than a night, it would have been a nice convenience.
Savannah
Savannah, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
December 8, 2021
Don’t miss out
This was one of the best places that we stayed while in Ecuador. The room was clean, had good Wi-Fi, had a kitchen for making meals, and had hot water for showers. Ronnie was an excellent host. I would highly recommend staying here! You won’t be disappointed.
Kara
Kara, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 13, 2021
Great Night Away
We wanted a night away from Quito and we had a very relaxing experience. The staff was very helpful and the food was phenomenal. Great stay!
Zach
Zach, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 29, 2022
toller gastgeber
wunderschöne suite mit küche und ein toller gastgeber. hat uns die verschiedenen vogelarten erklärt und gezeigt und auch sonst tips für die umgebung gegeben. das frühstück war auch gut, der parkplatz war im abgeschlossenen innenhof.
Mirjam
Mirjam, 2-night trip
Verified Hotels.com guest review
6/10 Good
October 17, 2022
Alannys
Alannys, 1-night trip
Verified Expedia guest review
10/10 Exceptional
November 29, 2021
Mindo weekend
The hotel is spotlessly clean. It is very convenient to town but still quiet. It was nice to have a small kitchen with everything that was needed for breakfasts.
We enjoyed our stay, staff very attentive to needs.