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Best Western Royal Brock Hotel & Conference Centre

3.5 star property
Guelph hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Royal Brock Hotel & Conference Centre

Outdoor pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Free breakfast
  • Connecting rooms available
  • Gym
  • 24/7 front desk
  • Free parking
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Room service
  • 24-hour business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites by Hilton - Guelph

Pool
Pet friendly
Free parking
Free WiFi
8.4 out of 10, Very Good, (742)
The price is P7,660
P9,002 total
includes taxes & fees
Dec 27 - Dec 28
Hampton Inn & Suites by Hilton - Guelph
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About the neighborhood

Map
716 Gordon Street, Guelph, ON, N1G1Y6

What's nearby

  • University of Guelph - 1 min walk - 0.0 km
  • University of Guelph Arboretum - 14 min walk - 1.3 km
  • Stone Road Mall - 17 min walk - 1.5 km
  • Sleeman Centre - 4 min drive - 3.4 km
  • River Run Centre - 4 min drive - 3.4 km

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 25 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 52 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 53 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 73 min drive
  • Guelph Central Station - 4 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 4 min drive
  • Acton Station - 25 min drive

Restaurants

  • ‪Tim Hortons - ‬17 min walk
  • ‪Centurion Coffee - ‬18 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Cora's Breakfast & Lunch - ‬7 min walk
  • ‪Edo Japan - ‬17 min walk

About this property

Best Western Royal Brock Hotel & Conference Centre

When visiting Guelph, Best Western Royal Brock Hotel & Conference Centre is a great choice to consider. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers say good things about the overall property condition.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 104 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5 AM
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free continental breakfast each morning 6 AM–10 AM
  • Room service (limited hours)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (6491 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Breakage deposit: CAD 100 per stay

Optional extras

  • Late check-out can be arranged for an extra charge of CAD 50.00 (subject to availability)
  • Microwaves are available for CAD 10 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.

Also known as

Best Western Plus Royal Brock
Best Western Plus Royal Brock Guelph
Best Western Plus Royal Brock Hotel
Best Western Plus Royal Brock Hotel Guelph
Best Western Royal Brock
Best Western Royal Brock Hotel
Royal Brock
Royal Brock Hotel
Best Western Plus Royal Brock Hotel And Conference Centre
Best Western Guelph
Royal Brock Hotel Guelph
Royal Brock Guelph
Best Western Plus Royal Brock Hotel Conference Centre
Royal Brock Hotel
Best Royal Brock & Conference
Best Western Royal Brock Hotel & Conference Centre Hotel
Best Western Royal Brock Hotel & Conference Centre Guelph
Best Western Royal Brock Hotel & Conference Centre Hotel Guelph

Frequently asked questions

Does Best Western Royal Brock Hotel & Conference Centre offer free cancellation for a full refund?
Yes, Best Western Royal Brock Hotel & Conference Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Best Western Royal Brock Hotel & Conference Centre?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Royal Brock Hotel & Conference Centre?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Royal Brock Hotel & Conference Centre?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Royal Brock Hotel & Conference Centre?
Check-in start time: 3 PM; Check-in end time: 5 AM. Check-out time is noon. Late check-out is available for a charge of CAD 50.00 (subject to availability).
What is there to do at Best Western Royal Brock Hotel & Conference Centre and nearby?
Best Western Royal Brock Hotel & Conference Centre has an outdoor pool and a fitness center.
What's the area around Best Western Royal Brock Hotel & Conference Centre like?
Best Western Royal Brock Hotel & Conference Centre is a short 1-minute walk from University of Guelph and 14 minutes' walk from University of Guelph Arboretum.

Best Western Royal Brock Hotel & Conference Centre Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Very Good

David, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The rooms were huge. Loved the location close to shopping, restaurants, and the university. Staff was lovely.
Lorry, 3-night trip
Verified Expedia guest review

6/10 Good

This is not our first time stayed with Royal Brock Hotel, the previous experience was great that's why we came back again. The cleanliness was still good, breakfast was decent, yet the front desk staff was disappointing us. He had a negative attitude, ignored us when we stepped into the hotel, myself work in the hospitality industry, I can't believe that being a front desk agent can be this impolite. I didn't expect this from RB.
2-night trip
Verified Expedia guest review

6/10 Good

It served the purpose.
I have chosen this hotel because of its close proximity to the local university (five minutes walk just across the street). I later found out that it was an old Best Westen now operating as Royal Brock. The hotel is no doubt very old and poorly maintained, a reason for the very reasonable rate. Much work is needed especially in the toilet. However, the staff at the reception (the only staff I have interacted with while staying there for two nights) was very friendly and helpful, the WiFi works good, and if one isn’t picky, the hotel does offer a simple breakfast for free every morning. Oh, and it does have a decent indoor pool.
Martin Chun Ying, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The room is clean, but it's OLD, air con too loud
The staff is friendly and helpful, but I can see the budget very limited, feel sorry the front desk staff has to do EVERYTHING. The housekeeper didn't clean our room for 3 days, 1st day my husband put privacy sign on by mistake, next 2 days no sign was on, but still didn't clean the room, the toilet is ALMOST plugged, the sink is 80% plugged up, call front desk, sent plumber right away, WIFI is very weak which my son complained most, leaking water from the roof water all over the stairs after the big rain storm. Didn't try the breakfast at all. so no commend.
Marie, 3-night trip
Verified Expedia guest review

6/10 Good

May Have to Re Think Staying Again
Check in was fine. I liked that we were on the main floor and did not have to climb stairs. The rooms do have to be updated! Our room in particular was very damp and smelled like it. I am not sure if there is a water leak issue or what. Was not happy about that. At breakfast...they had run out of some of the food, but more was being made when I finally was able to talk to a girl who worked there. There were no plates or utensils when we showed up. I took it upon myself to fill the knives, forks and spoons as people needed them and no staff was around. There should be someone out there checking on these simple things all the time. Overall the breakfast was ok. These issues with the room were a problem the last time we stayed. May have to re think staying again.
Karelyn, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Price, location, room space, services at Front desk, breakfast are all good. Only one thing needs to take care of is the number of staffs serving breakfast. When supplies ran out, it took quite a while to be refilled which cause inconvenience.
Mal, 2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

Large room but not clean
I checked in and found that the room is not clean yet and air-conditioning is running (seems like others are staying in the room). A lot hair in bathroom from previous guest. No elevator at conference building. It is not suitable for heavy luggage. However, the front staff is really nice and helpful.
1-night trip
Verified Expedia guest review

10/10 Exceptional

This was our second stay at the Royal Brock Hotel in Guelph and would recommend it to anyone. The rooms are clean and beds are comfortable. The complimentary hot breakfast was good if a bit repetitive but saved going out somewhere. We didn't make use of the pool but it also looked clean and inviting. We would stay again for sure!
Jennifer, 3-night trip
Verified Expedia guest review

6/10 Good

Could have been better.
The hotel was ok for its age. The staff tried to be accommodating. The breakfast was terrible. It was convenient to where we needed to go, so that worked for us.
Lisa, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Fulfills our needs
DWB, 1-night trip
Verified Expedia guest review

2/10 Poor

BEWARE OF BEDBUGS
The room smelled weird when we first walked in, and I thought about leaving and finding another place to stay but talked myself out of it. Definitely should have gone with my instincts -- turns out our room had BED BUGS!
4-night business trip
Verified Hotels.com guest review

6/10 Good

Wifi didn’t work in our room, and the mattress was uncomfortable/ low in the middle. Poor breakfast overall, fake eggs, coffee was burnt, sausages were cold. Staff were friendly and room was clean.
Adrian, 1-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel at a good price away from the weekend. Street address confuses the GPS. Hotel faces one street, but only entrance is on another street.
John, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The room was large and comfortable. Beds were great TV was a little small but good choice of channels. Restaurants and bars were close by as was shopping. The address is Gordon St., but the entrance is on Stone Rd.
Terry, 2-night trip
Verified Expedia guest review

8/10 Very Good

Christopher, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Lisa, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

initially was given a room that had not been Maid serviced. the reservation desk quickly gave us an upgrade room that suited us well
1-night trip
Verified Expedia guest review

8/10 Very Good

very good and convenient location. reasonably priced.
AI, 1-night trip
Verified Expedia guest review

4/10 Fair

Unhappy with experience left early. Room cleanliness not great found fresh blueberries on carpet....not ours...bathroom iffy rubber mat for shower disinetrgrating,,much in need of upgrade. Suspect it was a college residence in a past life. Bed only doubles and uncomfortable. Air could not cool room even when set to 68 F. Sheer curtains in shreds. Breakfast was acceptable. Would not return to this venue.
P, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Room was large and clean! Bed was comfortable. Breakfast was good!
Donna, 2-night trip
Verified Expedia guest review

6/10 Good

Complimentary breakfast was varied.
GramA, 4-night trip
Verified Expedia guest review

8/10 Very Good

Good, not great
Good overall Good deal, good breakfast, good customer service. Pool was great, they upgraded us for free. Room wasn't overly clean though. Spiders and webs in bathroom, a centipede greeted us, and someone's hair was on the ceiling and floor. The bathtub / shower also had someone's hair and what looked like snot on the shower curtain. Overall good, but definitely more attention to detail needed.
Clayton, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place
Nice room. Very quiet. Friendly service and nice room.
3-night family trip
Verified Hotels.com guest review