good location, but not 4 stars as advertised. This is a good 3-star hotel, period. Not even a very good one. It is disorganized, not for business (my room had a tiny table for decoration purposes only, with a wobbly chair, no AC outlet nearby where I could connect my computer). I arrived at 9 am and asked if there was a chance to get the room any earlier. Rude answer saying twice that the check in time is at 3 pm, which I knew and it wasn´t what I asked. He did not even bother to check if that was possible. The person in reception went away and another guy came in, darker skin, with Spanish accent from Central America. I asked the same question, looked into the computer, and said yes, come back after 12...Which I did, they gave me a room. The room wasn´t finished and they didn´t even know. So I went back to them and they sent me to another room, that one was finished. There were too many people taking care of reception and nobody seems to be in charge. There is a safe inside the room, but the lock has to be supplied at reception when you check in. Nobody told me that when I checked in, of course, so I had to go back downstairs to ask for this. The mattress was bigger than the bed, so someone could easily fall. And several other problems like this.