Gran Hotel Plaza Imperial

3.0 star property
Escape to this peaceful haven where you can unwind by the pool or rejuvenate with international flavors.

Choose dates to view prices

Photo gallery for Gran Hotel Plaza Imperial

Indoor pool, outdoor pool
Garden
Desk, iron/ironing board, free WiFi
Check-in/check-out kiosk
Property entrance
Nestled in Metepec, Gran Hotel Plaza Imperial offers a tranquil retreat with a garden and playground. Unwind at the sauna, take a refreshing dip in one of two pools, or indulge in international cuisine at Plaza Metepec. With free WiFi and helpful concierge services nearby guests have left great reviews about their stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Childcare
  • Gym
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • 24-hour room service
  • Babysitting
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

For families (6)

  • Children stay free
  • Babysitting services
  • Playground on site
  • Private bathroom
  • Cable/satellite TV service
  • Garden

Room options

Available filters for rooms
Showing 2 of 2 rooms

Executive Room with One King Bed or Two Double Beds

Highlights

Heating
TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room (with Two Double Beds)

Highlights

Heating
TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
Km 57.5 Carr. Mexico-Toluca, Toluca, MEX, 52170

What's nearby

  • Plaza Sendero Toluca - 3 min drive
  • Toluca Convention and Exhibition Center - 5 min drive
  • Town Square Metepec - 5 min drive
  • Galerias Toluca - 5 min drive
  • Galerias Metepec Shopping Center - 8 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Fisher's - ‬3 min walk
  • ‪Culichioso - ‬9 min walk
  • ‪El Chalet - ‬14 min walk
  • ‪Maria Argentina - ‬8 min walk

About this property

Gran Hotel Plaza Imperial

When you stay at Gran Hotel Plaza Imperial, you'll be within a 10-minute drive of Galerias Metepec Shopping Center. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Plaza Metepec, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Playground
  • Babysitting services

What to do

  • Pool table

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1982
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Plaza Metepec - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 100 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 11 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Gran Hotel Imperial
Gran Hotel Plaza
Gran Hotel Plaza Imperial
Gran Hotel Plaza Imperial Toluca
Gran Plaza Imperial
Gran Plaza Imperial Toluca
Hotel Gran Plaza Imperial
Hotel Plaza Imperial
Plaza Imperial
Gran Plaza Imperial Toluca
Gran Hotel Plaza Imperial Hotel
Gran Hotel Plaza Imperial Toluca
Gran Hotel Plaza Imperial Hotel Toluca

Frequently asked questions

Is there a pool at Gran Hotel Plaza Imperial?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 6:30 AM to 11 PM.

Are pets allowed at Gran Hotel Plaza Imperial?

Sorry, pets aren't allowed.

Is parking offered on site at Gran Hotel Plaza Imperial?

Yes, there's free self parking.

What are the check-in and check-out times at Gran Hotel Plaza Imperial?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 1 PM.

What is there to do at Gran Hotel Plaza Imperial and nearby?

Gran Hotel Plaza Imperial has an outdoor pool and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Gran Hotel Plaza Imperial?

Yes, Plaza Metepec offers international cuisine and garden views.

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Gran Hotel Plaza Imperial Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Very good

Alain, 6-night trip

8/10 Very good

Lo mejor la alberca techada y a temperatura agradable para disfrutar con la familia. Solo el bufete si le falto.
Carlos, 1-night trip

10/10 Exceptional

Todo está muy bien excepto el frío en los pasillos que cuando sales d ela alberca es cambio drástico de temperatura
1-night trip

8/10 Very good

ROBERTO, 1-night trip

8/10 Very good

Excelente
Roberto, 1-night trip

10/10 Exceptional

Familia y negocios
Excelente lugar, como y muy buen servicio
Joaquin, 1-night trip

8/10 Very good

Lorena, 1-night trip

10/10 Exceptional

Excelente alberca, aun haciendo mucho frío en Toluca el área esta agradable climatizada para estar en traje de baño. Mi hijo se lo pasó ¡Súper!
1-night trip

4/10 Fair

No contrates por internet o te transan
en general bien, el unico inconveniente es que en al hacer la reservacion en la pagina de Hoteles.com dice que incluye desayuno, pero al solicitar eldesayuno la persona de recepcion dijo que cuando se hace la reservacion por internet sea cual sea la aplicacion no inluye desayuna, el costo es de $150.00 por persona, lo tome por la comodidad de estar ya ahi y no tener que salir a buscar, no lo recomiendo, el jugo es agua saborizada, los guisados pocos y no de buen sabor, muy poca variedad, lo unico rescatable fue la atencion del 'ersonal del restaurante, por lo tanto no lo recomiendo y menos si haces las reservaciones por internet.
Eduardo, 1-night trip

8/10 Very good

Un poco retirado , del centro, y del lugar a donde tenia un evento
2-night trip

10/10 Exceptional

gerardo, 1-night trip

8/10 Very good

Gilberto, 1-night trip

10/10 Exceptional

Excelente comida y atención
Excelente atención del personal desde la recepción hasta restaurante y limpieza de cuartos , la comida con un toque de cocina de provincia, delicioso, limpio, ingredientes naturales y frescos
Rosa María, 4-night trip

10/10 Exceptional

Gerardo, 1-night trip

8/10 Very good

La alberca está climatizada y muy agradable. El personal amable pero el restaurante muy limitado. El capitán de meseros se esforzó por conseguirnos café porque no había en el restaurante. Las camas muy limpias y cómodas.
2-night trip

6/10 Good

1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

El personal amable, el hotel muy bonito sólo que se escuchaba el ruido de la habitación de al lado
2-night trip

10/10 Exceptional

2-night trip

8/10 Very good

Bueno para lo que necesitaba
Le falta limpieza en las habitaciones
gerardo, 1-night trip

4/10 Fair

Sólo una entrada al hotel, no hay acceso a los cuartos, tiene estacionamiento pero no es independiente de otro que está ahí, la gente de recepción nada atenta
1-night trip

8/10 Very good

1-night trip

4/10 Fair

No servían varios canales de la tele
3-night trip

10/10 Exceptional

pilar, 1-night trip

10/10 Exceptional

Muy bien ............................................................................................
3-night trip