Very terrible customer service. They do not even have a proper system of checking on reservations. I booked couple of days to my arrival, I get there at almost midnight, met a lady who was so rude just to tell me that I did not have a reservation. I showed her my confirmation email but they still insisted that I did not have a reservation. Long story short, she finally gave me a room. I worked with them the next day or 2 of days to resolve that. They mentioned that they were going to move me to another room. These guys never show up when I am there to move me, I told them never to touch my stuff. They moved me without my presence to another room with unfinished bathroom. When you bath, the water spills all over the toilet and on the floor creating a pool of water which I called them to see and change the room. They refused to do that causing me to leave the facility. I have pictures to this. I love the location but the service is simply terrible and will not recommend it to anyone. If you are from overseas, get your own AC and put in the hallway because it is very hot.