Embassy Suites by Hilton Richmond

3.5 star property
Suburban hotel in Richmond with indoor pool and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Richmond

Lobby
Lobby
Bar (on property)
Bar (on property)
Living area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Parking available
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Fitness center
  • Self parking
  • Room service
  • Conference center
  • 12 meeting rooms
  • 24-hour front desk
  • ATM/banking services
  • Vending machine
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
The price is P7,948
P9,401 total
includes taxes & fees
Dec 29 - Dec 30

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About the neighborhood

Map
2925 Emerywood Pkwy, Richmond, VA, 23294

What's nearby

  • Henrico Doctors' Hospital - 4 min drive - 3.2 km
  • Lewis Ginter Botanical Garden - 6 min drive - 5.3 km
  • University of Richmond - 6 min drive - 4.4 km
  • Virginia Museum of Fine Arts - 10 min drive - 8.4 km
  • Greater Richmond Convention Center - 11 min drive - 13.0 km

Getting around

  • Richmond Intl. Airport (RIC) - 22 min drive
  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond Main Street Station - 12 min drive
  • Ashland Station - 22 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Olive Garden - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Denny's - ‬2 min drive

About this property

Embassy Suites by Hilton Richmond

When you stay at Embassy Suites by Hilton Richmond, you'll be within a 15-minute drive of Short Pump Town Center and Virginia Commonwealth University. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at E'terie Bar and Grill, one of 2 restaurants, which serves international cuisine and is open for dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get good marks from fellow travelers.

Languages

Bulgarian, English, Spanish

At a glance

Hotel size

  • 225 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 2:00 AM
  • Contactless check-in available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests are recommended to download the property's Hilton Honors App mobile app before check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (USD 10.00 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Free daily reception
  • Room service (late night)

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • 12 meeting rooms
  • Conference center (10000 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1986
  • ATM/banking
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

E'terie Bar and Grill - This restaurant specializes in international cuisine and serves dinner only. Happy hour is offered.
Atrium - This buffet restaurant serves breakfast only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • 2 percent tourism fee will be charged

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 3:00 AM and 6:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge of USD 25.00

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Uncovered self parking costs USD 10.00 per night
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the swimming pool or spa tub without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Does Embassy Suites by Hilton Richmond offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton Richmond?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Embassy Suites by Hilton Richmond?
Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton Richmond?
Yes. Self parking costs USD 10.00 per night. RV/bus/truck parking is available.
What are the check-in and check-out times at Embassy Suites by Hilton Richmond?
Check-in start time: 4 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 25.00. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Embassy Suites by Hilton Richmond and nearby?
Embassy Suites by Hilton Richmond has an indoor pool and a fitness center.
Are there restaurants at or near Embassy Suites by Hilton Richmond?
Yes, there are 2 onsite restaurants, featuring international cuisine.

Embassy Suites by Hilton Richmond Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Our stay 12/16/2024
The photos showed a hot tub ,, the pool was closed , the sofa bed was not comfortable, the elevator was super slow, the hotel needs some maintenance, one door you couldn’t get in, no coffee in lobby ,
Duane, 4-night family trip
Verified Hotels.com guest review

6/10 Good

SHANELL, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

I will start with the good. The staff were very kind. The breakfast was awesome. Omelettes made to order, pancakes, coffee, orange juice, English muffin, bagels, scrambled eggs, bacon, sausage, fruits, cereal oatmeal, everything. There was a person who was constantly picking up the dirty dishes and with a smile and conversation. The room was perfect with a door that separated the living from the bedroom. Wonderful idea. Smart TV with numerous channels. Complimentary drinks during happy hour and a bar till 10:00 PM. Now for the negative, on the first night the shower in our room backed up. My husband went down to the front desk to advice them. Quite awhile passed and we were due at our families for dinner but we hadn't been able to shower. I called the front desk from the room and advised them that noone had shown. Within 10 minutes someone was there to clear the back up. The next day the toilet in the room was backed up. This time it didn't take too long for someone to clear the back up. The ice machine apparently leaked a lot of water and our room was next to it. The next day the carpet smelled and the smell was going into the room. At this point I didn't bother saying anything because I didn't want to have to change rooms. Out of 4 elevators only 1 was working. Thankfully by Thanksgiving they had 2 more up and running. The hotel had a cruise vibe with the rooms inside facing down to the atrium. I would stay there again, I would. All in all it was a good stay
Gloria, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Favorite Richmond Hotel.
Love this Embassy. The lady that used to work in the breakfast area (short blonde hair) is now at the front desk and is always wonderful. The other ladies at breakfast are also super friendly and kind. Rooms are always clean and very spacious. Great happy hour with snacks. Great location and staff are just wonderful, they actually remember the guest as we spend a lot of time there during the Virginia Union University football season.
Tamika, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great stay with a balcony
We booked this hotel last minute and it turned out to be pretty decent. The breakfast was good, the rooms clean and the bath water was very hot. This was my first time staying at an embassy but it’s definitely getting added to my approved list of hotels. Overall a really nice property. The only drawback is that the elevators in the hotel didn’t seem to accommodate the number of guests but there was also a marathon being run in town during our stay so maybe just an abundance of guests
Lawrence, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Joe, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good Stay But Lacking Attention to Detail
The hotel had a lot of nice amenities. The breakfast great, and the evening reception was nice. The staff and security were friendly and conscientious. However, the small details that you’re used to with an Embassy Suites were missing. The AC in our room didn’t work, so we slept with the balcony door open since it was cool outside which made for a lot of noise. One of the elevators was down, and the cleaning staff showed up at 9am the day we were checking out to ask when we were leaving. It was a good stay but not great.
Kathy, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
Room was not very clean. Dirt on floor in bathroom and on sink. We also went to the front desk and asked for a cover and pillow for our daughter who was sleeping on the pull out sofa and we were told it would be delivered and it never was.
Paula, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Shereka, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay!
The hotel is beautiful! There is a $10 parking fee per day. The room we got was huge and very well mantained. Definitely stop by the bar between 5:30 and 7pm for their free snacks and wine. The breakfast was really good.
Nicole, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

juan carlos, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lee, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay. Great breakfast.
Nathan, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Aging, clean and roomy
Rooms are aging, AC struggled to cool down and hotel was aware and had no suggestions to help. 1-2 (of 4) elevators always seemed to be broken the whole week. Breakfast is the same every day if you stay all week- no variety. Rooms are large & facility is clean.
5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ebonie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The rooms are spacious and the bed is very comfortable. I like the fact there’s a television in each room of the suite.
Nannette, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Alfredo, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Could have been better
The front desk staff greeting us were excellent, as well as the everyone in the dining area . The evening front desk person went out of her way to look as unwelcoming as possible . Our executive suite needs work . The bathroom door is rotting away and the shower leaks onto the floor . We had to leave a towel on it which was always in the way of the door as the bathroom is very small for such a large room . We were next to a smoking room where the people continuously opened the sliding door for the smoke and threw their butts on the pavement . It was annoying and there should have been a section of rooms where smokers can stay rather then spoiling or time there .
silvia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tynieca, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Unprofessional
We drove 13 hours to the hotel only to be told we don’t have a room and we paid for the room. Very upsetting that we couldn’t be placed in a sister hotel it was just like oh well next in line.
Wylisha, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Donna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience
Great experience! All of their staff were friendly and the bar experience was nice!
Natasha, 2-night trip with friends
Verified Hotels.com guest review