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Hilton Los Angeles/Universal City

4.0 star property
Suburban hotel with outdoor pool, near Universal Studios Hollywood

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Photo gallery for Hilton Los Angeles/Universal City

Outdoor pool, a heated pool, sun loungers
Terrace/patio
Lobby
Breakfast, lunch, dinner served; Californian cuisine
Premium bedding, in-room safe, desk, laptop workspace
Located near Universal Studios Hollywood, Hilton Los Angeles/Universal City offers a vibrant retreat. Indulge in Californian cuisine at Cafe Sierra, bask in the sun by the outdoor pool or unwind on the garden terrace.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Connecting rooms available
  • Electric vehicle charging point

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is P11,140
P13,724 total
includes taxes & fees
Apr 21 - Apr 22

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Executive Room, 1 King Bed with Sofa bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - queen
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (Universal)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - queen
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 75 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (Universal)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - queen
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • City view
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Executive Level (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Executive Level (Universal)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - queen
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, View (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, View (Universal)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Sofa bed
Premium bedding
Eco-friendly toiletries
  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Executive Level

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner (Universal View)

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner (Universal View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - queen
Premium bedding
Shower/tub combination
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - queen
Premium bedding
Shower/tub combination
Private bathroom
  • City view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with digital channels, Netflix, Hulu

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Sofa bed
Premium bedding
Eco-friendly toiletries
  • City view
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Director's Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Director's Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Sofa bed
Premium bedding
Eco-friendly toiletries
  • City view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Shower/tub combination
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Diplomat Suite, 1 King Bed, Non Smoking

Living area

Diplomat Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Sofa bed
Premium bedding
Eco-friendly toiletries
  • 121 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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The price is P11,280
P13,107 total
includes taxes & fees
Apr 20 - Apr 21
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About the neighborhood

Map
555 Universal Hollywood Dr, Universal City, CA, 91608

What's nearby

  • Universal Studios Hollywood - 7 min walk - 0.6 km
  • Universal CityWalk - 10 min walk - 0.9 km
  • Warner Brothers Studio - 6 min drive - 4.5 km
  • Hollywood Bowl - 6 min drive - 4.6 km
  • Hollywood Walk of Fame - 7 min drive - 5.9 km

Getting around

  • Hollywood Burbank Airport (BUR) - 25 min drive
  • Van Nuys, CA (VNY) - 26 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 26 min drive
  • Long Beach Municipal Airport (LGB) - 40 min drive
  • Los Angeles Intl. (LAX) - 64 min drive
  • Downtown Burbank Station - 10 min drive
  • Sun Valley Station - 12 min drive
  • Glendale Transportation Center - 12 min drive
  • Universal City Station - 9 min walk
  • Area shuttle

Restaurants

  • ‪The Wizarding World of Harry Potter - ‬5 min drive
  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Flight of the Hippogriff - ‬5 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Bubba Gump Shrimp Co - ‬9 min walk

About this property

Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City offers a great location, putting you within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Sierra, which serves Californian cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a 24-hour fitness center, and a fitness center. Fellow travelers love the pool and comfortable beds. The property is just a short walk to public transportation: Universal City Station is 9 minutes away.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Spanish

At a glance

DONE

Hotel size

    • 495 rooms
    • Arranged over 24 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (up to 75 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (USD 55 per night; includes in/out privileges)
    • Onsite valet parking (USD 66 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (32001 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 1984
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Heated pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium digital channels
  • Netflix
  • Hulu
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Desk chair

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

Cafe Sierra - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 60.00 per accommodation, per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: USD 14 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 7.95 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 7.95 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 12.95 per 24-hour period (rates may vary)
  • Wired internet access is available in public areas for USD 7.95 (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 34.00 for adults and USD 19.50 for children
  • Early check-in can be arranged for an extra charge of USD 34.20 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 40.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Covered self parking costs USD 55 per night with in/out privileges
  • Valet parking costs USD 66 per day with in/out privileges
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

Also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Frequently asked questions

Does Hilton Los Angeles/Universal City offer free cancellation for a full refund?

Yes, Hilton Los Angeles/Universal City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Los Angeles/Universal City?

Yes, there's an outdoor pool.

Are pets allowed at Hilton Los Angeles/Universal City?

Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hilton Los Angeles/Universal City?

Yes. Self parking costs USD 55 per night. Valet parking costs USD 66 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hilton Los Angeles/Universal City?

Check-in start time: 4 PM; Check-in end time: midnight. There's a charge of USD 34.20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Hilton Los Angeles/Universal City and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area. Hilton Los Angeles/Universal City also has a garden.

Are there restaurants at or near Hilton Los Angeles/Universal City?

Yes, Cafe Sierra offers Californian cuisine.

What's the area around Hilton Los Angeles/Universal City like?

Hilton Los Angeles/Universal City is a short 9-minute walk from Universal City Station and 7 minutes' walk from Universal Studios Hollywood. Travelers say the area is walkable and good for families.

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Hilton Los Angeles/Universal City Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

This hotel was amazing
Brandon, 1-night trip

10/10 Exceptional

Zero complaints!
Loved the hotel and the complimentary shuttle to city walk was a bonus.
Danielle, 2-night trip

10/10 Exceptional

Stayed here twice and my choice every time.
Love this hotel. Rooms are amazing and been to the bar this stay and last stay and great customer service and drinks. Perfect walking distance to universal.
Stephanie, 1-night trip

10/10 Exceptional

Don’t wait! BOOK IT!
Great room! Executive floor with universal view is incredible!
Michael, 2-night trip

10/10 Exceptional

Great stay at the Hilton.
Quick service checking in. Parking was a bit pricy at 50 dollars a night. Room service was available which was great after a long day traveling. The room was inviting and clean. The bed was comfortable. Overall a nice place to stay for a few nights.
Jorge, 2-night trip

10/10 Exceptional

What a great location to go to Universal Studios. Our stay was perfect.
2-night trip

8/10 Very good

Conveniently located for a universal studio visit
Stayed here to visit universal studios with my family. It is about 5 mins to walk to the universal main entry gate. Room. Was clean, but starting to look a bit dated.
Julian, 1-night trip

10/10 Exceptional

Great location and check in staff
Great hotel, well positioned to walk to Universal Studios. Also a shittle available from the hotel. Check in staff were fantastic. Bar and restaurant staff could do with some customer service training considering you have to tip regardless of their quality of service. Overall the hotel was great.
Fiona, 4-night trip

8/10 Very good

Spring Break Fun
This was my first stay at a Hilton. The rooms were nice and clean. The only downside was that the rooms aren’t equipped with microwaves. I had to request one for an additional fee but they were out of microwaves. Other than that, it was a lovely stay.
Reyna, 4-night trip

8/10 Very good

Great room cold shower
Stay was good Water in bathroom was cold Not even warm Cold. Only there for one night so don’t know if it was fixed/adjusted Maid was fantastic Would have liked to eat in restaurant but expensive so family chose not to
Denise, 2-night trip

10/10 Exceptional

Overall #1 Place to stay when visiting Universal Studios
Jake, 3-night trip

10/10 Exceptional

very nice location close to universal studio & hotel breakfast buffet was good.
maria acela, 3-night trip

10/10 Exceptional

Perfect for visiting Universal Studios
We stayed to go to Universal Studios. It was super convenient. It’s less than a ten minute walk to the park or they have shuttles. The onsite restaurant is pretty good and they have a Starbucks. The staff were all super friendly and helpful.
Rachel, 2-night trip

10/10 Exceptional

Amazing stay very happy with the staff
Jose, 2-night trip

10/10 Exceptional

Wonderful Stay
This hotel is awesome! The front bell boys are so welcoming and very efficient and friendly and helpful. Front desk was great as well. The room was extremely clean and comfortable. We had a room on the 9th floor that faced Universal. The pool area is beautiful with loungers and cabanas. Walking to Universal city and Universal in 5 min or there is a free shuttle. Would for sure stay here again
carrie, 2-night trip

6/10 Good

Poor management on parking lots.
Hotel management didn't do any thing on those gas vehicles parking at EV charger's lot. Event refused to help us to get EV charger when we reported to Hotel.
TOSHIO, 2-night trip

8/10 Very good

Great for hot weather!
Hotel and staff were great, but the pool was cooooooold. We brought the kids to town for Universal Studios and wanted to enjoy a swim at the end of a long day on our feet, but we could only stay in the pool for 10-15 minutes before we had to get in the hot tub. If they kept it 5 degrees warmer, this would be a great hotel
Steve, 4-night trip

10/10 Exceptional

Stayed here before, still excellent
Check in is quick. Rooms are very clean, comfortable and quiet. Breakfast is excellent at the restaurant inside. Will stay here again
Gilbert, 1-night trip

10/10 Exceptional

Best Hotel when visiting Universal Studios
Ladislao, 1-night trip

10/10 Exceptional

Christmas time is beautiful here!
Monica, 1-night trip

10/10 Exceptional

Loved the service and transportation to the park.
Soreidy, 5-night trip

10/10 Exceptional

Great place to stay
Last minute stay but had a room for a good price and everything there was perfect!! They even had a Santa my daughter got to see
Adam, 1-night trip

6/10 Good

Lumpy beds
The beds were lumpy or had big dips. I did not have a comfortable stay considering the price paid.
Jennifer, 2-night trip

10/10 Exceptional

We love the park view, excellent amenities and service. We love the shuttle to and from Universal Studios.
EUGENE, 1-night trip

10/10 Exceptional

Great customer service the rooms were very clean and with great views
Ekachai, 1-night trip