8/10 Very Good
September 26, 2024
Nice clean room and friendly stafff.left my bag at reception last day and collected that evening.receptionist told me I had left bottle of water in my bad as my bag was wet.i know I didn’t as I had no water left in the room and wouldn’t pack a water bottle in my bag that would be going through airport security.i had bought a white blouse and two new jeans and everything in my bag was completely soaked.I opened the bag in front of her and said please show me the water bottle .Obviously something spilled all over my bag while it was in storage room .if they had admitted it and apologised that would be okay but to say it was my fault was really bad form.
Josephine
Josephine, 3-night family trip
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