Souphattra Hotel

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Overview of Souphattra Hotel

Souphattra Hotel

4.0 star property
4-star hotel in Luang Prabang with spa and outdoor pool

8.8/10 Fabulous

11 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
Map
Naviengkham Village, Soupanouvong Road, Luang Prabang, Louangphabang, 1183
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Refrigerator
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 5 min drive
  • Airport shuttle (surcharge)

About this property

Souphattra Hotel

4-star hotel in a rural location
A roundtrip airport shuttle, a poolside bar, and a grocery/convenience store are just a few of the amenities provided at Souphattra Hotel. Treat yourself to a massage at Souphattra Spa, the onsite spa. The onsite family restaurant, Lao Deam restaurant , features happy hour. Free in-room WiFi is available to all guests, along with a free daily manager's reception and a terrace.
Additional perks include:
  • An outdoor pool with pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), coffee/tea in the lobby, and free newspapers
  • A computer station, outdoor furniture, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Souphattra Hotel boast comforts such as 24-hour room service and air conditioning, in addition to amenities like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • A personal chef, refrigerators, and electric kettles

Languages

Chinese (Mandarin), English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 37 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open Monday - Sunday (6:00 AM - midnight)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Motorcycle parking only on site
  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Shared refrigerator
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • An outdoor pool
  • Full-service spa

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • Chinese (Mandarin)
  • English
  • Thai

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free long-distance and local calls
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Souphattra Spa. Services include massages.

The spa is open daily.

Dining

Lao Deam restaurant - This family restaurant serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Reservations are required.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 7.5 for adults and USD 7.5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 10 per vehicle
  • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Fitness facilities

Children & extra beds

  • Airport shuttle service for children up to age 18 costs USD 10

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Souphattra Hotel Hotel
Souphattra Hotel Luang Prabang
Souphattra Hotel Hotel Luang Prabang

Frequently asked questions

Overall score and ratings

8.8

Fabulous

10.0/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

10/10 Exceptional

This hotel is lovely, The staff are great, they have the most comfortable bed, beautiful pool area, the amenities in the bathroom are wonderful & smell divine, there is an oil burner in your room to make it smell nice, over all great hotel, only thing they can improve on is the breakfast, maybe add a few more vegetarian hot dishes to the menu but apart from that 10/10 from me
Joanne, 3-night trip
Verified Wotif guest review

8/10 Very Good

Lovely boutique hotel that is quiet and pleasant. Service staff are wonderfully attentive when you need them, location is ideal with bicycles and a buggy cart to drop you off nearby. Nothing is really out of the way in LP so you can rest and relax in the hotel
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved it
Excellent .. Perfect base in LP. Friendly staff always ready to assist, comfy bed, excellent breakfast and a decent size pool to chilllax.
Femi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

An absolute gem. Delightful staff, especially Chanh the fantastic manager who curated our entire visit. Lovely setting, around an palm tree fringed, pool oasis. The best Laotian food we had in Luang Prabang, and we tried a lot of places! Big thanks, we’ll be back.
6-night romance trip
Verified Expedia guest review

6/10 Good

The place is very beautiful and very clean but the location is not good and the amenities very basic The strangest thing is that it’s the only hotel in my life where I ran out of toilet paper twice… They seem committed to not leaving you an extra roll in the room
GS, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is brand new and in fabulous condition. We stayed there for a few days while I celebrated my 60th birthday, it was amazing! Na and all the staff did everything to make our stay special and memorable. We stayed at the suite which is very nice and comfortable. Also, the hotel's location is great, a short bicycle ride from the night market and some of the temples. The hotel also set us up for the alms giving ceremony that is a great experience. I thoroughly recommend this hotel :)
3-night romance trip
Verified Expedia guest review

2/10 Poor

SUNGSOO, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in Luang Prabang???
Fantastic new Built hotel near city center. Wonderful staff, great room, bed and bathroom. Very nice breakfast. Beautiful pool. Great service. Faultless. Will return !!! Many thanks to all of the staff for making our 7 day stay so wonderful .
DARREN, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

시내에서 조금 멀지만 호텔이 깨끗하고 예뻐서 매우 만족하였습니다.
haeyoung, 3-night trip with friends
Verified Hotels.com guest review