Hepburn Escape Villa

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Overview of Hepburn Escape Villa

Entire home

Hepburn Escape Villa

4.0 star property
Hepburn Springs adults-only vacation home with spa

7.6/10 Good

28 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Kitchen
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is P14,231
Price available on 25/05/2022
Map
3 Forest Avenue, Hepburn Springs, VIC, 3461
Main amenities
  • 14 smoke-free homes
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Terrace
  • Garden
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private spa tub
  • Separate bathtub and shower
  • Living room
Cleaning & Safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest stays

Choose dates to view prices

About this area

Getting around

  • Daylesford Station - 6 min drive
  • Musk Station - 9 min drive
  • Bullarto Station - 17 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Hepburn Escape Villa

When visiting Hepburn Springs, Hepburn Escape Villa is a great choice to consider. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy. Homes at this upscale property are done up right with upscale touches like indoor private spa tubs, fireplaces, and jetted tubs. Fellow travelers say good things about the location.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 10:00 AM - 6:00 PM
  • The check-in location differs from the property location; to check in, go to Hepburn Bathhouse & Spa
  • This property doesn't offer after-hours check-in
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Pool/Spa

  • Pool
  • Indoor private spa tub
  • Private spa tub
  • Spa tub
  • Massages
  • Spa services
  • Spa treatment rooms
  • Body treatments
  • Prenatal massage
  • Deep-tissue massages
  • Body wraps
  • Detox wraps
  • Sports massage
  • Facials
  • Thalassotherapy
  • Couples treatment room(s)
  • 18 treatment rooms

Parking and transportation

  • Free uncovered self parking on site

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Free tea bags/instant coffee
  • Cookware/dishes/utensils
  • Toaster
  • Electric kettle

Dining

  • Minibar

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 30.0 per day

Bathrooms

  • Separate bathtub and shower
  • Rainfall showerhead
  • Jetted bathtub
  • Soap
  • Towels provided
  • Hair dryer
  • Toilet paper
  • Shampoo
  • Free toiletries

Living spaces

  • Fireplace
  • Living room
  • Sitting area

Entertainment

  • Flat-screen TV

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden

Laundry

  • Washer/dryer

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Local maps
  • Window screens
  • Guidebooks/recommendations
  • Iron/ironing board
  • Blackout drapes/curtains
  • In-room massages
  • Front desk (limited hours)

Location highlights

  • In a rural location
  • In a regional park

Things to do

  • Hiking/biking trails nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 14 rooms
  • Connecting/adjoining rooms avaliable

Activities

  • Hiking/biking trails

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Breakage deposit: AUD 250 per stay

Optional extras

  • Late check-out can be arranged for an extra charge of AUD 75 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for AUD 30.0 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 6:30 PM
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Hepburn Escape Villa House Hepburn Springs
Hepburn Escape Villa House
Hepburn Escape Villa Hepburn Springs
Private vacation home Hepburn Escape Villa Hepburn Springs
Hepburn Springs Hepburn Escape Villa Private vacation home
Private vacation home Hepburn Escape Villa
Hepburn Escape Hepburn Springs
Hepburn Escape Villa Hepburn Springs
Hepburn Escape Villa Private vacation home
Hepburn Escape Villa Private vacation home Hepburn Springs

Frequently asked questions

Overall score and ratings

7.6

Good

7.7/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

8.5/10

Property conditions & facilities

4/10 Fair

The property was advertised as a 4 star property with loads of features. But on arrival, 1. Netflix was not working and could not be fixed for the duration of our stay. 2. The oven was not working and there was no microwave available. 3. There was no coffee machine even one was advertised. 4. The floor was dirty and didn't look like it was even cleaned. 5. One of the towels provided had multiple stains on it. 6. When help was asked for through the contact no. provided, they were very hard to contact. When contacted, they said they would send someone to have a look but no one came. When we finally went to the reception at the bathhouse, Cass was very helpful and did her best to help us. All in all a very disappointing experience. We wanted to check out early and it was approved by Hepburn escape villa but our refund only finally got approved today from Wotif (Expedia) after multiple phone calls to Expedia over a no. of weeks. I will definitely not be back to Hepburn Escape Villa unless they lift their game and standards. I will also have second thoughts about booking anything through Expedia as they ran me round in circles just to get back the refund which Hepburn Escape Villa had already approved 5 weeks back.
John, 6-night romance trip
Verified Wotif guest review

10/10 Exceptional

Absolutely beautiful modern amenities, we spent most of our stay inside the room. Because of this I think they would benefit from providing wifi considering the price of the stay.
Lisa, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Night Away
Check in was good and room was great comfort and clean
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect for a couple getaway
Jaspreet, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Romance killer
I found checking in a nightmare trying to work out where to go, the information booklet was just full of rules, the noise from people walking above us was almost unbearable. The spa was big but uncomfortable and hard to get in and out.
Kingsley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic place well priced
Shaun, 1-night romance trip
Verified Lastminute guest review

6/10 Good

Booking in process poorly done. Had to return to reception because key wasn’t provided. Electronic code for building entry didn’t work. One wine glass in room - housekeeping disinterested, did not respond!
Geoff, 1-night trip
Verified Wotif guest review

6/10 Good

For the price of the room, we expected a lot more. All glassware, cutlery and plates were absolutely disgusting, The fireplace heater stopped working on our last night (absolutely freezing) and I wouldn’t recommend buying their tasting platter as it was just old bread, fruit and a salad on a plate! The staff were so lovely and communicated with well which made the stay a little more bearable.
2-night romance trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Lastminute guest review

6/10 Good

2-night trip
Verified Wotif guest review