When you stay at Relais Della Porta, you'll be within a 15-minute walk of Via Toledo and Piazza del Plebiscito. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. There's a snack bar/deli, and rooms offer LCD TVs and minibars. Fellow travelers love the helpful staff. Public transportation is just a short walk: Toledo Station is 4 minutes and Dante Station is 5 minutes.
Languages
English, French, Italian, Spanish
At a glance
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free reception (select days)
Room service
Snack bar/deli
Traveling with children
Childcare in room (surcharge)
Children's games
Art supplies
Children's books
Musical instruments
Baby bath
Changing table
What to do
Horse riding nearby
Working away
Meeting room
Conference space (323 square feet)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Romance packages
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Champagne service
Highchair
More
Daily housekeeping
In-room safe
Special features
Dining
Relais Della Porta - Onsite restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
Optional extras
Airport shuttle service is offered for an extra charge
Hosted evening meal costs EUR 40
Children & extra beds
In-room babysitting is available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT063049B4133C78PE, IT063049C23NR2439T
Also known as
Relais Della Porta Guesthouse Naples
Relais Della Porta Guesthouse
Relais Della Porta Naples
Relais Della Porta Naples
Relais Della Porta Guesthouse
Relais Della Porta Guesthouse Naples
Frequently asked questions
Does Relais Della Porta offer free cancellation for a full refund?
Yes, Relais Della Porta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Relais Della Porta?
Sorry, pets aren't allowed.
Is parking offered on site at Relais Della Porta?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Relais Della Porta?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Relais Della Porta?
Check-in start time: 2:30 PM; Check-in end time: 10 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Relais Della Porta and nearby?
Have fun during the warmer months with activities nearby such as horseback riding.
Are there restaurants at or near Relais Della Porta?
Yes, there's an onsite restaurant, Relais Della Porta.
What's the area around Relais Della Porta like?
Relais Della Porta is in Naples City Centre, a short 4-minute walk from Toledo Station and 14 minutes' walk from Piazza del Plebiscito.
Relais Della Porta Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
December 13, 2024
Not worth the price paid
Wanted to love this hotel, but the rooms have stairs which was difficult for my older group. You also have to enter through a small door behind a large door, take a coin-operated elevator to the 3rd floor to locate the hotel lobby which we found cumbersome, especially with luggage. Experience was not worth the price paid.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 25, 2024
Great accommodations in a historic building
Great stay, great location, great service, perfect weekend!
Stephanie
Stephanie, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
October 11, 2024
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
August 31, 2024
The property is brand new so the rooms and the breakfast area are good. There is more work to do to make it perfect, but the new bedrooms are very nice. Anna was very helpful, breakfast was great, and the room temps were adequate.
Steven
Steven, 3-night trip
Verified Expedia guest review
10/10 Exceptional
June 27, 2024
The property may seem dangerous from the outside because of the natural surroundings but behind the gates it's very safe and it is a unique hotel that starts on the third floor with a historic elevator that brings you up... the staff was tremendous ..Mauricio the night manager and everyone else there very accommodating. Historic rooms all unique.
JOHN
JOHN, 3-night romance trip
Verified Expedia guest review
6/10 Good
June 14, 2024
Quick Stop In Napoli
This hotel service was excellent, breakfast was great, and the room was new and refreshing. This place is conveniently located in the middle of “downtown” Napoli. There are some drawbacks, the internet service is spotty and did not work many times… a huge inconvenience when we use our phones for maps, restaurants recommendations, booking taxis, etc. There’s also a $0.10 coin that is needed to go and down the elevator (which they provide for) that seems dated. Finally, our room’s main bed was in a loft. VERY inconvenient when having to go to the bathroom in the middle of the night when half asleep and really difficult to do if one is an elderly person.
Thomas
Thomas, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
June 12, 2024
No safe in our room.
Barbara
Barbara, 1-night trip
Verified Expedia guest review
6/10 Good
June 12, 2024
The staff was not friendly. The Wi-Fi at night was spotty, no WIFi the last night of our stay. One person said wine was included, but then we were charged at the end. I will not stay there again.
Barbara
Barbara, 3-night family trip
Verified Expedia guest review
6/10 Good
May 16, 2024
The hotel is beautiful, the bed was comfortable, and the breakfast was nice, but the unfriendly staff kind of ruins the experience. Also, our mini fridge was not working throughout our stay, and we really needed it for some small food items. We let them know, but they did not attempt to fix it or replace it.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 16, 2024
Staff were great. Large rooms. Beautiful hotel
Andrea
Andrea, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
February 20, 2024
Amazing breakfast…best of all of the stays on our trip through Italy. Very well located near sights, restaurants, and shopping. Make sure to show up with .10 cent for the elevator. They will give you more once you check in.
Michelle
Verified Expedia guest review
8/10 Very Good
February 19, 2024
Great location. Rooms were modern and clean with a strange layout. Staff was ok.
Diana
Diana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
February 1, 2024
We were travelling with a baby. We’re happy about everything: friendly staff, incredibly nice room with fancy bed, best possible location in the city. Recommended!
Matej
Matej, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
September 4, 2023
Great place and friendly staff. The rooms are beautiful. Highly recommend.
Mikhail
Mikhail, 3-night family trip
Verified Expedia guest review
8/10 Very Good
August 8, 2023
Great for a first time visit.
Sharone
Sharone, 3-night trip
Verified Expedia guest review
10/10 Exceptional
July 26, 2023
Rosa
Rosa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
July 20, 2023
Lama
Lama, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
July 11, 2023
The property was unique and beautiful. The breakfasts were sensational. The hosts were incredible!!!
Elizabeth
Elizabeth, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
June 29, 2023
Enjoyed it
Humberto
Humberto, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 6, 2023
It was unique and welcoming. Super well located to go and see the city by walking! Staff was accommodating and helpful. Great breakfast. And despite being on such a major shopping street (and when Napoli had just won the championship) it was very quiet in our room!
Avalon
Avalon, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
December 2, 2022
Ahmet Alp
Ahmet Alp, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 28, 2022
FABULOUS GEM
The service is top notch. Very charming hotel. Little difficult to find but worth the trouble.
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 26, 2022
The welcome at the property when we first arrived was excellent. We were welcomed by a lady called Estelle who explained the facilities and the interesting history of the hotel. She was always available for any questions we had and even recommended local places to eat and visit. We had a WhatsApp group to ask any questions or raise any issues which was a great idea. The facilities helped us to relax given how busy Naples is. The room was big and spacious and clean and it had a new smart TV. The use of plants in and around the hotel was an excellent idea. The breakfast area was recently renovated and it looks amazing with the high ceilings and original artwork. The breakfast host was so friendly and made sure we had everything we needed when we had breakfast at the hotel. The hotel helped organise our transfer back to the airport which made life so much easier for us. In all, nothing was a problem for the team at this property. We would of course hope to visit in future if ever in Naples. Grazie.
Bhavesh
Bhavesh, 3-night romance trip
Verified Ebookers guest review
10/10 Exceptional
September 21, 2022
Great stay!
What a place! I was a bit hesitant due to the recent reviews but my husband and I booked it anyway as it looked like a very central location and we do not regret it at all! The building looks normal on the outside and you walk in and the interior is worn down like every building in Naples. Once we get to the floor where the hotel is located and I was in Awe! Beautiful dining area, clean rooms and friendly staff! I would definitely stay here again. A lot of the major sites are walking distance and theres a delicious gelateria downstairs too!