Boulevard Hermanos Serdssn No 102, Colonia Real Del Monte, Puebla, PUE, 72060
What's nearby
Galerías Serdán - 13 min walk
Zócalo de Puebla - 6 min drive
Angelopolis Commercial Center - 7 min drive
Cuauhtemoc Stadium - 8 min drive
Centro Expositor - 10 min drive
Getting around
Puebla Intl. Airport (PBC) - 32 min drive
Puebla–Cholula Tourist Train Terminal - 9 min drive
Airport shuttle (surcharge)
Restaurants
Carl’s Jr. - 4 min walk
La Cocina de los Angeles - 5 min walk
Centro Mexicano Libanes Puebla Ac - 6 min walk
El Gran Takazo - 6 min walk
El Camarón Guasaveño - 1 min walk
About this property
Four Points By Sheraton Puebla
Four Points By Sheraton Puebla puts you within a 10-minute drive of Zócalo de Puebla and Puebla Cathedral. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at María Ofelia, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a fitness center, and a garden. The helpful staff and overall value get great marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
144 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 6:00 AM–noon on weekends
Restaurant
Bar/lounge
Room service (late night)
Working away
24-hour business center
Meeting rooms
Conference space (1485 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Bicycle on site
Facilities
Safe-deposit box at front desk
Garden
Fitness center
An outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Wheelchairs available on site
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Transfer shower
Smooth flooring in room
Room amenities
Be entertained
55-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Alarm clock
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
María Ofelia - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 250 per person
Airport shuttle service is offered for an extra charge of MXN 400.00 per vehicle (one-way, maximum occupancy 3)
Renovations and closures
The following facilities are closed on Monday:
Outdoor pool
Pets
Service animals exempt from fees
Pet deposit: MXN 1000 per stay
Pets are allowed for an extra charge of MXN 500 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Four Points Sheraton Puebla Hotel
Four Points Sheraton Puebla
Four Points By Sheraton Puebla Hotel
Four Points By Sheraton Puebla Puebla
Four Points By Sheraton Puebla Hotel Puebla
Frequently asked questions
Does Four Points By Sheraton Puebla offer free cancellation for a full refund?
Yes, Four Points By Sheraton Puebla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points By Sheraton Puebla?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Four Points By Sheraton Puebla?
Yes, pets are welcome. There's a charge of MXN 500 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Four Points By Sheraton Puebla?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Four Points By Sheraton Puebla?
Yes, an airport shuttle is available. The charge is MXN 400.00 per vehicle one-way.
What are the check-in and check-out times at Four Points By Sheraton Puebla?
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Four Points By Sheraton Puebla and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Four Points By Sheraton Puebla?
Yes, María Ofelia offers international cuisine.
What's the area around Four Points By Sheraton Puebla like?
Four Points By Sheraton Puebla is in the heart of Puebla, a short 13-minute walk from Galerías Serdán and 15 minutes' walk from Fuente de los Frailes. Travelers love the hotel's prime location.
Four Points By Sheraton Puebla Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
December 3, 2024
Juan m de la
Juan m de la, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 2, 2024
Juan m de la
Juan m de la, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 23, 2024
We like the hotel, it’s convenient the location for our trip.
Celia
Celia, 1-night trip
Verified Expedia guest review
8/10 Very Good
August 16, 2024
We really enjoyed our stay here. During our visit we had to work and we found it very convenient that the hotel has a business center and has a very good WiFi service. As for the room it was quite average but comfortable.
DULCE LAURA
DULCE LAURA, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
August 4, 2024
Una ubicación excelente y habitaciones confortables y agradables.
Jose Emilio
Jose Emilio, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
July 8, 2024
I liked the hotel a lot, maybe not ideal for most due to it being a 10 minute drive from the center of Puebla but It was very quiet with a 24/7 store next door. The room was very clean with excellent room cleaning being done everyday.
Bryan
Bryan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
July 7, 2024
Todo muy bien, excelente servicio por parte de todo el staff, el unico detalle fue la regadera que salia poca agua debido a sarro, una limpiadita no le vendria mal
Laura Rosela
Laura Rosela, 1-night business trip
Verified Expedia guest review
8/10 Very Good
June 19, 2024
Gabriel
Gabriel, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
June 18, 2024
EMMANUEL
EMMANUEL, 2-night trip
Verified Expedia guest review
10/10 Exceptional
June 7, 2024
Klaus
Klaus, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
May 20, 2024
Cuidar limpieza
La limpieza del cuarto regular, muchos pelos en el baño, olor a humo en el cuarto
Fernando
Fernando, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
May 17, 2024
Pramod
Pramod, 1-night trip
Verified Expedia guest review
6/10 Good
May 14, 2024
Jarim
Jarim, 1-night trip
Verified Expedia guest review
4/10 Fair
May 14, 2024
Ok
Martin
Martin, 1-night trip
Verified Expedia guest review
8/10 Very Good
April 27, 2024
Facilities are good, clean and updated. The staff was kind and explained very clear all services availability
Enrique
Enrique, 1-night family trip
Verified Expedia guest review
8/10 Very Good
April 26, 2024
.
ISRAEL
ISRAEL, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
April 12, 2024
Staff in all areas is very professional and courteous
roland
roland, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
April 8, 2024
Very nice place
Sandra
Sandra, 1-night trip
Verified Expedia guest review
10/10 Exceptional
March 31, 2024
Claire
Claire, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
March 24, 2024
The live music was nice deatil
Agenor
Agenor, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
March 14, 2024
Excellent all around
Jose Luis
Jose Luis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
March 1, 2024
Monica
Monica, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
February 15, 2024
Had a great time!
Sandra
Sandra, 3-night trip
Verified Expedia guest review
8/10 Very Good
February 11, 2024
Safe, good customer service.
Violet
Violet, 3-night trip
Verified Expedia guest review
10/10 Exceptional
January 31, 2024
This is an excellent property! Super clean and staff is super friendly and accommodating.. felt right at home